Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
Services for Technology Vendors
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
ISG Software Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.
In addition to access to our benchmark research, webinars, white papers, technology vendors and research notes, the Ventana Research team is also available to the media for:
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San Ramon, Calif. – November 30, 2011 – Ventana Research has released new research on the state of contact centers in the cloud. These cutting-edge business technology deployments provide customer interactions and service across the Internet. This research details the level of adoption, trends and best practices in organizations’ use of cloud computing-based contact center systems.
Thanks to the Internet, additional customer contact channels have been introduced in recent years to make it...
San Ramon, Calif. – November 22, 2011 – New benchmark research from Ventana Research finds that while insurance companies are advancing in their ability to apply analytics, there is still significant room for improvement in their analytics processes and technology. Insurance companies, under more pressure than ever to operate efficiently and make the right decisions regarding customers, policies and claims that can optimize the full potential from business analytics to be effective.
This...
San Ramon, Calif. – November 18, 2011 – New research from Ventana Research finds that social media is an essential part of organizations’ recruiting practices. While many organizations realize the importance of social media in regard to recruiting and talent management, most organizations have just scratched the surface of what is possible through integrating it into their hiring processes.
This in-depth benchmark research from Ventana Research, the leading business technology research...
