Press Releases and Media Access
ISG Software Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.
In addition to access to our benchmark research, webinars, white papers, technology vendors and research notes, the Ventana Research team is also available to the media for:
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ISG Software Research Press Releases
A new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III ) says only one out of four finance, planning and analysis (FP&A) business units will adopt integrated business planning by 2027, despite its ability to help enterprises plan, budget, report and analyze faster and more accurately, while offering AI and reporting capabilities.
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Topics:
FP&A,
Business Planning,
Workforce Planning,
financial planning,
Buyers Guide,
Software Research
Artificial intelligence in all its forms, including GenAI, natural language processing, agents and agentic devices, will revolutionize enterprise resource planning (ERP) systems and the ways individuals and enterprises work with the software by 2027, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III ) says.
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Topics:
ERP,
Operations & Supply Chain,
Enterprise Resource Planning,
Buyers Guide,
Software Research
New research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III ) says enterprises will increase the use of AI in their revenue performance management (RPM) platforms over the next two years to expedite time-to-value and deploy more effective revenue performance plans.
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Topics:
Sales Performance Management,
SPM,
Revenue Performance Management,
Buyers Guide,
Software Research,
RPM
The expanding use of AI is driving enterprise interest in data operations (DataOps) to orchestrate data integration and processing and improve data quality and validity, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III ) says.
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Topics:
data operations,
Buyers Guide,
Software Research,
Software Provider
Self-service analytics with advanced capabilities powered by AI continue to be a goal for most enterprises, according to a new series of research reports from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III ).
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Topics:
embedded analytics,
Analytics,
Data,
IT,
Business,
Analytics and Data,
Buyers Guide,
Software Research,
Software Provider
New research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III ) predicts that half of all enterprises will need to modernize their customer relationship management (CRM) systems by 2026 to take advantage of new AI capabilities.
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Topics:
CRM,
AI,
Buyers Guide,
Software Research,
Software Provider
One half of all enterprises will use integrated intelligent automation technologies to optimize digital efficiencies by 2026, say analysts with Information Services Group (ISG) (Nasdaq: III ), a leading global technology research and advisory firm.
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Topics:
IT,
Business,
AI,
Buyers Guide,
Software Research,
LLM,
Software Provider
Many enterprises are bypassing traditional call handling in favor of sophisticated contact center applications that meet customers in the environment of their choice, according to a new series of research reports from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
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Topics:
Customer Experience,
Contact Center,
IT,
Business,
agent management,
Buyers Guide,
Software Research
Many enterprises are turning to data intelligence solutions as the answer to data democratization, enabling the delivery of self-service access to data with guided discovery and natural language search, according to a new research report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
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Topics:
Data Quality,
Master Data Management,
Business Technology,
Data Governance,
Data Integration,
IT,
Business,
Analytics and Data,
Application Integration,
Buyers Guide,
Software Research,
Software Provider
Enterprises are utilizing advanced software and artificial intelligence (AI)-driven tools to streamline compensation processes, enhance wage equity and personalize employee rewards, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.
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Topics:
HCM,
Human Capital Management,
Total Compensation Management,
employee experience,
Buyers Guide,
Software Research,
Employee Compensation,
Software Provider,
Compensation Management
By 2028, companies will replace many customer experience (CX) point solutions with broad, cross-functional suites to manage CX at the enterprise level, new research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds.
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Topics:
Customer Experience,
Customer & Contact Center,
IT,
Technology Vendors,
Business,
Knowledge Management,
Buyers Guide,
Software Research,
CX,
Software Provider
Generative AI is reshaping the cloud computing market and is expected to lead to more AI workload-specific cloud platforms in the future, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.
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Topics:
Cloud Computing,
IT,
Business,
Buyers Guide,
Software Research,
Cloud Computing Platforms,
Hybrid Cloud Platforms,
Public Cloud Platforms,
Private Cloud Platforms,
Software Provider
Demand for financial consolidation and close management software is on the rise as companies face greater regulatory and legal scrutiny and their need for speed and efficiency grows, according to a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
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Topics:
Office of Finance,
Continuous Accounting,
Financial Close,
CFO,
AI,
Accounting,
AI Platforms,
Buyers Guide,
Software Research,
GenAI Platforms,
Software Provider
Responding to growing demand for technology-driven learning solutions, software providers are investing in new capabilities like artificial intelligence (AI)-supported learning coaches, adaptive recommendation engines and embedded social collaboration tools, according to a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
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Topics:
HCM,
Human Capital Management,
Learning Management System,
Employee Productivity,
Learning Management,
IT,
Business,
employee experience,
Buyers Guide,
Software Research,
Learning Experience Platforms,
Learning Content Solutions,
Extended Enterprise Learning,
Software Provider
Subscription pricing must go beyond traditional flat-fee models to include consumption-based pricing supported by technology for subscription-based businesses to continue growing, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.
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Topics:
Sales,
IT,
Business,
Billing and Recurring Revenue,
Subscription Management,
Buyers Guide,
Software Research,
B2B,
B2C,
Software Provider,
Subscription Management Systems,
Subscription Management Platforms
The advent of generative AI (GenAI) has dramatically increased awareness and investment in artificial intelligence technologies, with enterprises saying that half of their AI budgets are now devoted to GenAI, according to a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
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Topics:
IT,
Business,
Artificial intelligence,
AI,
AI Platforms,
Buyers Guide,
Software Research,
Software Provider
Demand for advanced data platforms is likely to grow significantly over the next three years as more organizations adopt intelligent applications driven by GenAI and other forms of artificial intelligence, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds.
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Topics:
Market Research,
IT,
Business,
Artificial intelligence,
AI,
analytic data platforms,
Buyers Guide,
Software Research,
Software Provider
Despite advances in unified communications and collaborative computing, companies still struggle to integrate their digital communications across the enterprise and connect with customers seamlessly, according to a new study from Ventana Research, the software research business of Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
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Topics:
IT,
Digital Communications,
Buyers Guide,
Digital Communication Overall,
Software Research,
Digital Communication Basic Suites,
Digital Communication Premium Suites,
Software Provider,
Digital Communication Platforms