ISG Momentum® Strategic Perspectives - Chemical Companies Avoid the Pitfalls in S4/HANA Implementation with OCM
Why OCM is needed with S/4HANA
There are no small and easy ERP projects. Implementations, additions and upgrades are all complex, and converting from SAP ECC 6 to S/4HANA holds special challenges because it frequently involves introducing new ways of working. While experience has taught us that S/4HANA can be highly beneficial, it has also taught us that people resist it. Meanwhile, data shows us that 70 percent of change initiatives that require an organization to change the way they work fail to achieve their ROI. In our experience, most of these problems are preventable. For those reasons, if you want to have S/4HANA functioning on all cylinders, you must have an organizational change management (OCM) program to accompany it.
This ISG thought paper explains how OCM programs can help chemical companies avoid or mitigate some of the most common challenges they face when converting to SAP S/4HANA, and why organizational change management increases the return on investment in S/4HANA by reducing the time-to-value.
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