Briefing Notes - HCL’s DRYiCE SX and IT4IT-aligned Service Management
HCL is implementing key tenets of the Open Group’s IT4IT reference architecture in the its DRYiCE SX integration and orchestration platform. The SX platform aims to offer a consumer-centric service catalog implementation for IT operations and enterprise business units. We also saw IT4IT value streams implemented in HCL’s DRYiCE-enabled cloud-based workplace services. With DRYiCE, HCL takes a productized approach to service delivery that offers different plug-and-play modules for enterprise IT.
 
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Table of Contents
  • Briefing Notes - HCL’s DRYiCE SX and IT4IT-aligned Service Management
    • Summary and Key Takeaway
    • Briefing Notes
    • Impact and Guidance
    • Summary Facts
    • Associated Insights