Automating the Insurance Underwriting Process
16 Apr 2018
A North American subsidiary of a Swiss insurance group regularly incurred high costs and processing lags dueto overly complex interfaces with external stakeholders (brokers). The cumbersome steps required to initiate new business and to complete underwriting relied on manual procedures and a repetitive data processing system spread across multiple legacy applications. Mphasis implemented their ͞design thinking͟ methodology to define the optimal end-state and, after evaluating alternative approaches with the client, selected automation with an ROI prioritization framework as the best solution. This resulted in a client cost reduction of over 30 percent and an improved processing time of more than 50 percent.
For more information contact the provider at: veda.iyer@mphasis.com
For more information contact the provider at: veda.iyer@mphasis.com
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