ISG Software Research Analyst Perspectives

CLM Software Providers to Watch: Turning Contracts Into Value

Written by Barika Pace | Oct 13, 2026, 10:00:00 AM

The Contract Lifecycle Management (CLM) market is entering a new phase as providers move beyond repositories, workflows and electronic signatures toward contract intelligence. Yet many CLM systems still meet the needs of only some buying centers, leaving legal, procurement, finance, sales and operations to contend with fragmented processes, difficult handoffs, inconsistent data and tools that are not easy enough for everyone involved to use. Against this backdrop, a wave of artificial intelligence (AI) claims can make meaningful innovation difficult to distinguish from another feature release. Companies may continue investing in CLM while gaining little additional visibility into value, risk or performance. CXOs must therefore ask whether providers are solving these practical, day-to-day problems, improving business decisions, fitting into the existing technology estate and producing measurable outcomes. The providers to watch are those that combine usability and cross-functional adoption with the ability to turn contract data into governed action.

In practice, the test is straightforward: can every participant find the right contract, understand what requires attention and act without leaving the tools they already use? Innovation that reduces training, manual work and cross-functional friction may be as consequential as advanced analytics because it determines whether contract intelligence becomes part of daily operations. ISG Research asserts that by the end of 2028, more than 50% of new enterprise CLM investment will shift from workflow automation to AI-powered contract intelligence.

This is not a ranking. These software providers offer distinct approaches. The question is which innovation can help an enterprise understand commitments, act faster and get more from CLM.

Providers to Watch

Agiloft: Lower the Barrier to Contract Intelligence

Agiloft’s Astra handles contract review, redlining and portfolio analysis while using natural-language questions for a faster path to use. Teams can explore focused questions before making a broader transformation commitment.

Why watch: A lower barrier to experimentation can help enterprises prove value cases such as renewal exposure, pricing escalation or inconsistent terms before they scale.

Conga: Connect Contracts to Revenue

Conga is linking CLM to a broader revenue lifecycle through AI-assisted review, playbook comparison, obligation extraction and connections with CRM, ERP, procure-to-pay and CPQ. The interesting move is carrying commercial terms from pricing and configuration through contracting, renewal and downstream action.

Why watch: Enterprises should watch whether Conga can use contract intelligence to protect margin and expose revenue opportunities, not only accelerate legal review.

Docusign: Expand the Agreement Beyond Signature

Docusign is using its Intelligent Agreement Management platform and Iris AI to expand from signing into preparation, management and action. Its existing workflow reach could put intelligence before business users who may never enter a traditional CLM platform.

Why watch: Adoption is often the missing link in CLM value. Docusign could make agreement intelligence part of a familiar enterprise transaction layer rather than another legal destination.

Icertis: Connect Contract Context to Execution

Icertis is positioning Vera as a contract intelligence layer spanning engagement, operations and analytics. It combines conversational access, agent-driven drafting and redlining, obligation fulfillment and portfolio analysis tied to business events. The goal is a closed loop between what an enterprise negotiates, performs and learns across its contract portfolio.

Why watch: Icertis is testing whether deep contract context can drive reliable downstream action in complex environments connected to ERP, procurement and other operational systems.

Ironclad: Put Enterprise Playbooks Into the Work

Ironclad embeds its Jurist AI contract partner into review, including Microsoft Word. Jurist applies company playbooks and fallback positions, surfaces legal, financial and operational risks and retains human review and governance.

Why watch: Ironclad is addressing the gap between having a playbook and applying it consistently, without asking legal teams to abandon familiar tools.

Leah: Orchestrate Work Beyond Contracting

Leah, formerly ContractPodAi, has expanded from agentic CLM toward an operating system connecting contracting, legal, procurement and finance. It uses shared contract context to orchestrate multistep commercial work while keeping human judgment in control.

Why watch: Enterprises should watch whether cross-functional orchestration can connect obligations to execution without creating ungoverned automation.

Sirion: Make Post-Signature Performance Visible

Sirion focuses on where many CLM programs lose value: after the signature. It connects contract intelligence with obligations, performance, governance and workflows, when pricing commitments, credits and remedies matter only if someone knows when to act.

Why watch: Enterprises with complex supplier relationships should watch how Sirion connects contractual commitments with performance signals and operational accountability.

Workday: Put Contract Intelligence Into Enterprise Data

Workday Contract Intelligence, powered by Evisort AI, connects contract analysis with enterprise applications and data. Natural-language questions, extraction, dashboards and APIs can make contract data available beyond legal.

Why watch: Contract intelligence becomes more valuable when it can influence finance, spend, workforce and operating decisions instead of remaining isolated in a repository.

Other Players to Watch

The broader field matters because innovation is coming from several directions. Among established CLM specialists, watch LinkSquares, Malbek, CobbleStone Software, SpotDraft, Juro, Oneflow, Summize and Gatekeeper. Each is worth tracking for developments in AI review, workflow usability, analytics, collaboration or time to value.

Enterprise application and source-to-pay providers also shape CLM decisions because contracts must connect to transactions. That group includes SAP Ariba, Coupa, Oracle, Salesforce, GEP, JAGGAER, Zycus, Ivalua and Legisway. Their advantage may not begin with the contract repository. It may come from connecting negotiated terms to sourcing, purchasing, invoicing, revenue and enterprise data.

Take Action to Achieve Greater Value

For CXOs, the recommendation is to use this watchlist as a value agenda. CXOs must take three definitive steps to gain value:

1. Identify where the current CLM fails to influence a decision, prevent leakage or expose risk.

2. Ask current and prospective providers to demonstrate that outcome using the enterprise's own contracts, data and workflows.

3. Measure recovered value, reduced exposure, adoption and decision speed before expanding the investment. The providers worth watching are the ones that help the enterprise get more from its contracts, not simply more from its CLM software.

Regards,

Barika Pace