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About Robert Kugel

Executive Director
Business Research

Rob leads and manages the business software research and advisory team at ISG Software Research, focusing on the intersection of information technology and applications across the front- and back-office areas of enterprises. Rob leads the Office of Finance practice and the AI for Business efforts and is a book author and thought leader on integrated business planning (IBP). Prior to ISG and two decades at Ventana Research, he was an equity research analyst at several firms including Credit Suisse, Morgan Stanley and Drexel Burnham, and a consultant with McKinsey and Company. Rob was an Institutional Investor All-American Team member and on the Wall Street Journal All-Star list. Rob earned his BA in Economics/Finance at Hampshire College, an MBA in Finance/Accounting at Columbia University and is a CFA charter holder.

Articles by Robert Kugel

Analyst Perspectives

AI Imperatives for Business Software Providers

Robert Kugel

Aug 12, 2026

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Analyst Perspectives

AI Imperatives for Business Software Providers

Robert Kugel

Aug 12, 2026

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Analyst Perspectives

AI Imperatives for Business Software Providers

Robert Kugel

Aug 12, 2026

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Analyst Perspectives

AI Imperatives for Business Software Providers

Robert Kugel

Aug 12, 2026

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Analyst Perspectives

Oracle Fusion Agentic Apps May Address AI Cost and Control...

Robert Kugel

Jul 30, 2026

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Analyst Perspectives

Oracle Fusion Agentic Apps May Address AI Cost and Control...

Robert Kugel

Jul 30, 2026

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Analyst Perspectives

Oracle Fusion Agentic Apps May Address AI Cost and Control...

Robert Kugel

Jul 30, 2026

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Analyst Perspectives

Oracle Fusion Agentic Apps May Address AI Cost and Control...

Robert Kugel

Jul 30, 2026

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Analyst Perspectives

More on the SaaS-Pocalypse That Won’t Happen

Robert Kugel

Jul 16, 2026

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Analyst Perspectives

More on the SaaS-Pocalypse That Won’t Happen

Robert Kugel

Jul 16, 2026

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Analyst Perspectives

More on the SaaS-Pocalypse That Won’t Happen

Robert Kugel

Jul 16, 2026

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Analyst Perspectives

More on the SaaS-Pocalypse That Won’t Happen

Robert Kugel

Jul 16, 2026

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Analyst Perspectives

Personal Productivity AI Versus Enterprise AI

Robert Kugel

Jul 14, 2026

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Analyst Perspectives

Personal Productivity AI Versus Enterprise AI

Robert Kugel

Jul 14, 2026

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Analyst Perspectives

Personal Productivity AI Versus Enterprise AI

Robert Kugel

Jul 14, 2026

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Analyst Perspectives

Personal Productivity AI Versus Enterprise AI

Robert Kugel

Jul 14, 2026

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Analyst Perspectives

Becoming a Predictive Finance Department

Robert Kugel

Apr 21, 2026

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Analyst Perspectives

Becoming a Predictive Finance Department

Robert Kugel

Apr 21, 2026

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Analyst Perspectives

Becoming a Predictive Finance Department

Robert Kugel

Apr 21, 2026

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Analyst Perspectives

Becoming a Predictive Finance Department

Robert Kugel

Apr 21, 2026

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Analyst Perspectives

Agents and Process Intelligence Facilitate Digital Process...

Robert Kugel

Apr 15, 2026

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Analyst Perspectives

Agents and Process Intelligence Facilitate Digital Process...

Robert Kugel

Apr 15, 2026

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Analyst Perspectives

Agents and Process Intelligence Facilitate Digital Process...

Robert Kugel

Apr 15, 2026

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Analyst Perspectives

Agents and Process Intelligence Facilitate Digital Process...

Robert Kugel

Apr 15, 2026

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Analyst Perspectives

The Growing Strategic Importance of Sales and Operations...

Robert Kugel

Mar 26, 2026

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Analyst Perspectives

The Growing Strategic Importance of Sales and Operations...

Robert Kugel

Mar 26, 2026

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Analyst Perspectives

The Growing Strategic Importance of Sales and Operations...

Robert Kugel

Mar 26, 2026

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Analyst Perspectives

The Growing Strategic Importance of Sales and Operations...

Robert Kugel

Mar 26, 2026

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Analyst Perspectives

Cash Flow Forecasting for Agility in Uncertain Times

Robert Kugel

Mar 5, 2026

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Analyst Perspectives

Cash Flow Forecasting for Agility in Uncertain Times

Robert Kugel

Mar 5, 2026

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Analyst Perspectives

Cash Flow Forecasting for Agility in Uncertain Times

Robert Kugel

Mar 5, 2026

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Analyst Perspectives

Cash Flow Forecasting for Agility in Uncertain Times

Robert Kugel

Mar 5, 2026

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Analyst Perspectives

The Saas-Pocalypse That Isn’t Happening Soon

Robert Kugel

Feb 9, 2026

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Analyst Perspectives

The Saas-Pocalypse That Isn’t Happening Soon

Robert Kugel

Feb 9, 2026

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Analyst Perspectives

The Saas-Pocalypse That Isn’t Happening Soon

Robert Kugel

Feb 9, 2026

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Analyst Perspectives

The Saas-Pocalypse That Isn’t Happening Soon

Robert Kugel

Feb 9, 2026

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Analyst Perspectives

A Data Pantry is the Foundation of AI-Enabled Business Software

Robert Kugel

Feb 4, 2026

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Analyst Perspectives

A Data Pantry is the Foundation of AI-Enabled Business Software

Robert Kugel

Feb 4, 2026

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Analyst Perspectives

A Data Pantry is the Foundation of AI-Enabled Business Software

Robert Kugel

Feb 4, 2026

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Analyst Perspectives

A Data Pantry is the Foundation of AI-Enabled Business Software

Robert Kugel

Feb 4, 2026

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Analyst Perspectives

Gain an Edge With ISG’s Supply Chain Planning Buyers Guide

Robert Kugel

Jan 29, 2026

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Analyst Perspectives

Gain an Edge With ISG’s Supply Chain Planning Buyers Guide

Robert Kugel

Jan 29, 2026

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Analyst Perspectives

Gain an Edge With ISG’s Supply Chain Planning Buyers Guide

Robert Kugel

Jan 29, 2026

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Analyst Perspectives

Gain an Edge With ISG’s Supply Chain Planning Buyers Guide

Robert Kugel

Jan 29, 2026

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Analyst Perspectives

Reimagining Procure-to-Pay With AI

Robert Kugel

Jan 27, 2026

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Analyst Perspectives

Reimagining Procure-to-Pay With AI

Robert Kugel

Jan 27, 2026

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Analyst Perspectives

Reimagining Procure-to-Pay With AI

Robert Kugel

Jan 27, 2026

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Analyst Perspectives

Reimagining Procure-to-Pay With AI

Robert Kugel

Jan 27, 2026

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Analyst Perspectives

Prophix Offers Large Enterprise Capabilities to Midsize...

Robert Kugel

Jan 21, 2026

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Analyst Perspectives

Prophix Offers Large Enterprise Capabilities to Midsize...

Robert Kugel

Jan 21, 2026

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Analyst Perspectives

Prophix Offers Large Enterprise Capabilities to Midsize...

Robert Kugel

Jan 21, 2026

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Analyst Perspectives

Prophix Offers Large Enterprise Capabilities to Midsize...

Robert Kugel

Jan 21, 2026

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Analyst Perspectives

You Can’t Spell ERP Without AI

Robert Kugel

Jan 15, 2026

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Analyst Perspectives

You Can’t Spell ERP Without AI

Robert Kugel

Jan 15, 2026

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Analyst Perspectives

You Can’t Spell ERP Without AI

Robert Kugel

Jan 15, 2026

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Analyst Perspectives

You Can’t Spell ERP Without AI

Robert Kugel

Jan 15, 2026

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Analyst Perspectives

Achieving Productivity in Sustainability Analysis and Reporting

Robert Kugel

Jan 13, 2026

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Analyst Perspectives

Achieving Productivity in Sustainability Analysis and Reporting

Robert Kugel

Jan 13, 2026

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Analyst Perspectives

Achieving Productivity in Sustainability Analysis and Reporting

Robert Kugel

Jan 13, 2026

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Analyst Perspectives

Achieving Productivity in Sustainability Analysis and Reporting

Robert Kugel

Jan 13, 2026

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Analyst Perspectives

Addressing Critical Audit Matters With AI and Virtual Audits

Robert Kugel

Dec 9, 2025

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Analyst Perspectives

Addressing Critical Audit Matters With AI and Virtual Audits

Robert Kugel

Dec 9, 2025

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Analyst Perspectives

Addressing Critical Audit Matters With AI and Virtual Audits

Robert Kugel

Dec 9, 2025

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Analyst Perspectives

Addressing Critical Audit Matters With AI and Virtual Audits

Robert Kugel

Dec 9, 2025

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Analyst Perspectives

AI Is Coming for the Tax Department (Good!)

Robert Kugel

Dec 4, 2025

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Analyst Perspectives

AI Is Coming for the Tax Department (Good!)

Robert Kugel

Dec 4, 2025

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Analyst Perspectives

AI Is Coming for the Tax Department (Good!)

Robert Kugel

Dec 4, 2025

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Analyst Perspectives

AI Is Coming for the Tax Department (Good!)

Robert Kugel

Dec 4, 2025

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Analyst Perspectives

Midsize Enterprises Need a Technology Update

Robert Kugel

Nov 20, 2025

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Analyst Perspectives

Midsize Enterprises Need a Technology Update

Robert Kugel

Nov 20, 2025

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Analyst Perspectives

Midsize Enterprises Need a Technology Update

Robert Kugel

Nov 20, 2025

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Analyst Perspectives

Midsize Enterprises Need a Technology Update

Robert Kugel

Nov 20, 2025

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Analyst Perspectives

Tokenizing Working Capital to Improve Performance and...

Robert Kugel

Nov 13, 2025

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Analyst Perspectives

Tokenizing Working Capital to Improve Performance and...

Robert Kugel

Nov 13, 2025

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Analyst Perspectives

Tokenizing Working Capital to Improve Performance and...

Robert Kugel

Nov 13, 2025

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Analyst Perspectives

Tokenizing Working Capital to Improve Performance and...

Robert Kugel

Nov 13, 2025

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Analyst Perspectives

Oracle Shows Off AI Agents for Performance and Productivity

Robert Kugel

Nov 5, 2025

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Analyst Perspectives

Oracle Shows Off AI Agents for Performance and Productivity

Robert Kugel

Nov 5, 2025

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Analyst Perspectives

Oracle Shows Off AI Agents for Performance and Productivity

Robert Kugel

Nov 5, 2025

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Analyst Perspectives

Oracle Shows Off AI Agents for Performance and Productivity

Robert Kugel

Nov 5, 2025

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Analyst Perspectives

NetSuite Next: Productivity by a Thousand Cuts with AI

Robert Kugel

Oct 28, 2025

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Analyst Perspectives

NetSuite Next: Productivity by a Thousand Cuts with AI

Robert Kugel

Oct 28, 2025

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Analyst Perspectives

NetSuite Next: Productivity by a Thousand Cuts with AI

Robert Kugel

Oct 28, 2025

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Analyst Perspectives

NetSuite Next: Productivity by a Thousand Cuts with AI

Robert Kugel

Oct 28, 2025

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Analyst Perspectives

Data Is the Structural Steel of Finance Departments

Robert Kugel

Oct 15, 2025

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Analyst Perspectives

Data Is the Structural Steel of Finance Departments

Robert Kugel

Oct 15, 2025

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Analyst Perspectives

Data Is the Structural Steel of Finance Departments

Robert Kugel

Oct 15, 2025

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Analyst Perspectives

Data Is the Structural Steel of Finance Departments

Robert Kugel

Oct 15, 2025

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Analyst Perspectives

Collaborative Supply Chain Forecasting Faces Serious Challenges

Robert Kugel

Sep 16, 2025

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Analyst Perspectives

Collaborative Supply Chain Forecasting Faces Serious Challenges

Robert Kugel

Sep 16, 2025

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Analyst Perspectives

Collaborative Supply Chain Forecasting Faces Serious Challenges

Robert Kugel

Sep 16, 2025

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Analyst Perspectives

Collaborative Supply Chain Forecasting Faces Serious Challenges

Robert Kugel

Sep 16, 2025

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Analyst Perspectives

Planning for Uncertainty with AI

Robert Kugel

Sep 10, 2025

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Analyst Perspectives

Planning for Uncertainty with AI

Robert Kugel

Sep 10, 2025

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Analyst Perspectives

Planning for Uncertainty with AI

Robert Kugel

Sep 10, 2025

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Analyst Perspectives

Planning for Uncertainty with AI

Robert Kugel

Sep 10, 2025

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Buyers Guide - Executive...

Record to Report 2025 Buyers Guide Executive Summary

Robert Kugel

Sep 5, 2025

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Buyers Guide - Executive...

Financial Close 2025 Buyers Guide Executive Summary

Robert Kugel

Sep 5, 2025

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Buyers Guide - Executive...

Financial Consolidation 2025 Buyers Guide Executive Summary

Robert Kugel

Sep 5, 2025

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Analyst Perspectives

Use AI and Technology to Optimize Working Capital

Robert Kugel

Sep 3, 2025

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Analyst Perspectives

Use AI and Technology to Optimize Working Capital

Robert Kugel

Sep 3, 2025

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Analyst Perspectives

Use AI and Technology to Optimize Working Capital

Robert Kugel

Sep 3, 2025

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Analyst Perspectives

Use AI and Technology to Optimize Working Capital

Robert Kugel

Sep 3, 2025

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Analyst Perspectives

FloQast Gives Accountants an AI Hack to Improve Productivity

Robert Kugel

Aug 28, 2025

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Analyst Perspectives

FloQast Gives Accountants an AI Hack to Improve Productivity

Robert Kugel

Aug 28, 2025

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Analyst Perspectives

FloQast Gives Accountants an AI Hack to Improve Productivity

Robert Kugel

Aug 28, 2025

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Analyst Perspectives

FloQast Gives Accountants an AI Hack to Improve Productivity

Robert Kugel

Aug 28, 2025

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Analyst Perspectives

Minimize Costs with Supply Chain Agility and AI

Robert Kugel

Aug 26, 2025

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Analyst Perspectives

Minimize Costs with Supply Chain Agility and AI

Robert Kugel

Aug 26, 2025

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Analyst Perspectives

Minimize Costs with Supply Chain Agility and AI

Robert Kugel

Aug 26, 2025

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Analyst Perspectives

Minimize Costs with Supply Chain Agility and AI

Robert Kugel

Aug 26, 2025

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Analyst Perspectives

AI Agents in the Supply Chain offer a Competitive Edge

Robert Kugel

Aug 21, 2025

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Analyst Perspectives

AI Agents in the Supply Chain offer a Competitive Edge

Robert Kugel

Aug 21, 2025

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Analyst Perspectives

AI Agents in the Supply Chain offer a Competitive Edge

Robert Kugel

Aug 21, 2025

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Analyst Perspectives

AI Agents in the Supply Chain offer a Competitive Edge

Robert Kugel

Aug 21, 2025

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Analyst Perspectives

Successful AI Adoption: Change Management is Essential

Robert Kugel

Aug 7, 2025

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Analyst Perspectives

Successful AI Adoption: Change Management is Essential

Robert Kugel

Aug 7, 2025

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Analyst Perspectives

Successful AI Adoption: Change Management is Essential

Robert Kugel

Aug 7, 2025

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Analyst Perspectives

Successful AI Adoption: Change Management is Essential

Robert Kugel

Aug 7, 2025

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Analyst Perspectives

Payments Technology and Evolution of P2P and O2C

Robert Kugel

Aug 5, 2025

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Analyst Perspectives

Payments Technology and Evolution of P2P and O2C

Robert Kugel

Aug 5, 2025

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Analyst Perspectives

Payments Technology and Evolution of P2P and O2C

Robert Kugel

Aug 5, 2025

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Analyst Perspectives

Payments Technology and Evolution of P2P and O2C

Robert Kugel

Aug 5, 2025

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Analyst Perspectives

Sustainability: Global Complexity Requires Software for...

Robert Kugel

Jul 30, 2025

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Analyst Perspectives

Sustainability: Global Complexity Requires Software for...

Robert Kugel

Jul 30, 2025

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Analyst Perspectives

Sustainability: Global Complexity Requires Software for...

Robert Kugel

Jul 30, 2025

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Analyst Perspectives

Sustainability: Global Complexity Requires Software for...

Robert Kugel

Jul 30, 2025

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Analyst Perspectives

Sage Defines its Future in AI for ERP

Robert Kugel

Jul 24, 2025

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Analyst Perspectives

Sage Defines its Future in AI for ERP

Robert Kugel

Jul 24, 2025

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Analyst Perspectives

Sage Defines its Future in AI for ERP

Robert Kugel

Jul 24, 2025

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Analyst Perspectives

Sage Defines its Future in AI for ERP

Robert Kugel

Jul 24, 2025

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Buyers Guide - Executive...

Retail Supply Chain Planning 2025 Buyers Guide Executive...

Robert Kugel

Jun 19, 2025

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Buyers Guide - Executive...

Sales and Operations Planning 2025 Buyers Guide Executive...

Robert Kugel

Jun 5, 2025

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Buyers Guide - Executive...

Supply Chain Planning 2025 Buyers Guide Executive Summary

Robert Kugel

Jun 5, 2025

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Buyers Guide - Executive...

Midsize Supply Chain Planning 2025 Buyers Guide Executive...

Robert Kugel

Jun 5, 2025

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Buyers Guide - Executive...

Midsize ERP Financial Management 2024 Buyers Guide Executive...

Robert Kugel

Jan 10, 2025

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Buyers Guide - Executive...

ERP Manufacturing Buyers Guide 2024 Buyers Guide Executive...

Robert Kugel

Jan 9, 2025

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Buyers Guide - Executive...

Workforce Planning Buyers Guide 2024 Executive Summary

Robert Kugel

Dec 31, 2024

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Buyers Guide - Executive...

Business Planning Buyers Guide 2024 Executive Summary

Robert Kugel

Dec 31, 2024

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Buyers Guide - Executive...

Revenue Planning Buyers Guide 2024 Executive Summary

Robert Kugel

Dec 31, 2024

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Buyers Guide - Executive...

Financial Planning Buyers Guide 2024 Executive Summary

Robert Kugel

Dec 31, 2024

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Buyers Guide - Executive...

Midsize ERP Manufacturing 2024 Buyers Guide Executive Summary

Robert Kugel

Dec 20, 2024

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Buyers Guide - Executive...

Midsize ERP 2024 Buyers Guide Executive Summary

Robert Kugel

Dec 20, 2024

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Buyers Guide - Executive...

ERP Financial Management Buyers Guide 2024 Buyers Guide...

Robert Kugel

Dec 20, 2024

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Buyers Guide - Executive...

ERP 2024 Buyers Guide Executive Summary

Robert Kugel

Dec 20, 2024

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Buyers Guide - Executive...

Business Planning Buyers Guide 2023 Executive Summary

Robert Kugel

Aug 23, 2024

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