Our People
About Marisela Lewis
Executive Director, Client Experience
Marisela leads the client experience to enhance every interaction to realize value with ISG Software Research. Mari manages the client processes and success team that is focused to ensure every engagement of the firm’s products is optimized to meet and exceed the value expected. She has contributed to the clients’ success for over fifteen years. Mari is an expert in applying technology like HubSpot, Microsoft Teams and salesforce.com for best-in-class client experience processes. Before Ventana Research, Mari worked in design, customer service and operations along with volunteer work for Big Brothers, Big Sisters. She is passionate about being creative and brings this to bear on everything she does. She has a degree in Visual Communications from F.I.D.M., San Francisco.