Executive Summary Workforce Management Retail Workforce management (WFM) has long been the quiet engine of operational efficiency, keeping labor costs in check while ensuring the right people arrive at precisely the right moment. In 2025, the discipline stepped into the spotlight. A still-tight labor market, lingering post-pandemic upheaval and a sudden flowering of generative and conversational...
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Topics: Workforce Management, Retail, Business-focused Software and Services, Employees & HCM - Business & Technologies
