Research Perspectives

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Delivering Business Outcomes with AI Agents

Posted by ISG Research on 05 February 2026

Why AI Agents Depend on a Governed Knowledge Layer AI Agents Require Enterprise Knowledge AI agents are the future of enterprise software. Spending on AI initiatives accounts for the second largest proportion of IT spending, behind only security, and it is growing faster than any other IT segment according to ISG’s 2026 IT Budgets and Spending study. ISG asserts that through 2028, almost all... Read More

Topics: AI, Generative AI, Data Intelligence, Machine Learning Operations, Analytics and Data, AI and Machine Learning, AI Agents

AI Innovation Is Upskilling Finance and Accounting Departments (Lucanet) Research Perspective

Posted by ISG Research on 07 October 2025

Elevating Human Judgment Through Intelligent Systems Shaping the Next Era of Financial Planning Major advances in software in the last decades of the 20th century, including ERP systems and electronic spreadsheets, revolutionized how finance and accounting departments have done their work ever since. Artificial intelligence (AI) in all its forms is now in the process of enabling innovation on an... Read More

Topics: Office of Finance, AI, Accounting, Business & Technologies