Buyers Guides for Subscription Management

2025 Software Provider and Product Assessment

ISG defines subscription management as the end-to-end process of delivering a seamless subscriber experience from selection and configuration through billing, payment and fulfillment, while enabling organizations to treat subscriptions as products with full lifecycle management. This includes support for B2B and B2C business models with automation, analytics, pricing, loyalty and system integration, as well as support for diverse monetization models such as flat-fee, usage-based, milestone and one-time sales. Effective applications must also manage complex payment flows, allocate revenue across partners and asset owners and ensure strong receivables, cash flow and collections capabilities.

The Buyers Guides for Subscription Management evaluate providers across five software categories with a unique Buyers Guide and research for each category to help enterprises assess and select software providers.

• The Subscription Management Buyers Guide evaluates 15 software providers and products in key areas as part of the capability model, including, but not limited to: Subscriber Experience, Subscription Management, Revenue Recognition and Data Mediation. The guide assesses the following providers: AdvantageCS, Aria Systems, BillingPlatform, Chargebee, Cleverbridge, Gotransverse, keylight, LogiSense, OneBill, Oracle, Recurly, Salesforce, SAP, Stripe and Zuora.
  
  
• The B2B Subscription Management Buyers Guide evaluates 21 software providers in key areas as part of the capability model, including, but not limited to: Loyalty and Rebates, Payment Accepting Systems, Bulk Updates and Operational Reporting. The guide assesses the following providers: AdvantageCS, Aria Systems, BillingPlatform, Certinia, Chargebee, Cleverbridge, Conga, Gotransverse, keylight, LogiSense, Maxio, NetSuite, OneBill, Oracle, Recurly, RecVue, Sage, Salesforce, SAP, Stripe and Zuora.
  
  
• The B2C Subscription Management Buyers Guide evaluates 24 software providers and products in key areas as part of the capability model, including, but not limited to: Dunning and Collections, Payments In-Billing and Payment Accepting Systems. The guide assesses the following providers: AdvantageCS, Aria Systems, BillingPlatform, Chargebee, Cleverbridge, FastSpring, Gotransverse, keylight, LogiSense, Maxio, NetSuite, OneBill, Oracle, Paddle, PayPro Global, Recurly, Sage, Salesforce, SAP, Stripe, Verifone, Younium, Zoho and Zuora. 
  
  
• The Subscription Billing Buyers Guide evaluates 22 software providers and products in key areas as part of the capability model, including, but not limited to: Managing Subscriptions, Analytical Reporting and Pricing and Rating Method. The guide assesses the following providers: Aria Systems, BillingPlatform, Chargebee, Cleverbridge, Conga, FastSpring, Gotransverse, keylight, LogiSense, Maxio, NetSuite, OneBill, Oracle, Paddle, RecVue, Sage, Salesforce, SAP, Stripe, Younium, Zoho and Zuora. 
  
  
• The Subscription Platforms Buyers Guide evaluates 17 software providers and products in key areas as part of the capability model, including, but not limited to: Payment Accepting Systems, Contract/Order Management and Adjustment and Automation and Error Handling. The guide assesses the following providers: AdvantageCS, Aria Systems, BillingPlatform, Chargebee, Cleverbridge, Conga, Gotransverse, LogiSense, OneBill, Oracle, Recurly, RecVue, Salesforce, SAP, Stripe, Zoho and Zuora. 
  

To view the executive summaries of the research, please select the report below.

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To learn more about our Buyers Guide services for software providers including purchasing the complete research and charts or performing an assessment, click here.