ISG Buyers Guide™ Reports

Software Provider and Product Guide for Technology Industry

The ISG Buyers Guide is our research and assessment of how well software providers’ offerings meet buyers’ requirements. We use a carefully crafted best practices-based methodology called the Value Index that reflects how organizations actually assess software providers. We believe it is a service to both organizations and providers to take this approach since making the wrong decisions can raise the total cost of ownership for an organization, lower the return on investment and hamper its ability to reach its performance potential.

The Buyers Guide evaluates the software in seven key categories. Five are product-related: usability, manageability, reliability, capability, and adaptability. Two are customer assurance-related: validation and total cost of ownership and return on investment (TCO/ROI). We use the extensive body of our benchmark research as a framework to validate the prioritization contained in and the focus of each assessment. We also blend our firm’s experience and research, industry analyst knowledge, and comprehensive software provider and product framework to yield the only reliable research-based tool for determining what organizations need and what products they should consider.

Our Buyers Guide provide an important service; if an organization’s goal is to improve its maturity across its people, processes, information, and technology, it is critical that it be able to select the software provider and product that will do the best job.

About the Buyers Guide

Please watch this video for an overview of the Buyers Guide process and how to maximize its impact for you.

Topics included:

  • Summary
  • The "Value Index" Methodology
  • Explanation of Rankings and Classifications
  • Participation Overview
  • Buyers Guide Research Deliverables
  • Go To Market Efforts
  • Impact of Research

Leverage the Buyers Guide

Library of Buyers Guide Categories of Reports and Insights

AI Platforms

Explore ISG Research's comprehensive Buyers Guides for AI Platforms.

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Analytics and Data

Explore ISG Research's comprehensive Buyers Guides for Analytics and Data.

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Business Planning

Explore ISG Research's comprehensive Buyers Guides for Business Planning.

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Cloud AI and Data

Explore ISG Research's comprehensive Buyers Guides for AI and Data Platforms.

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Cloud Platforms

Explore ISG Research's comprehensive Buyers Guides for Cloud Platforms.

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Collaborative AI and Communications

Explore ISG Research's comprehensive Buyers Guides for Collaborative AI and Communications.

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Compensation Software

Explore ISG Research's comprehensive Buyers Guides for Compensation Software.

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Contact Centers

Explore ISG Research's comprehensive Buyers Guides for Contact Centers.

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Customer Experience Management

Explore ISG Research's comprehensive Buyers Guides for Customer Experience Management.

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Customer Relationship Management

Explore ISG Research's comprehensive Buyers Guides for CRM.

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Cybersecurity

Explore ISG Research's comprehensive Buyers Guides for Cybersecurity.

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Data Management

Explore ISG Research's comprehensive Buyers Guides for Data Management.

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DataOps

Explore ISG Research's comprehensive Buyers Guides for DataOps.

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Data Platforms

Explore ISG Research's comprehensive Buyers Guides for Data Platforms.

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Digital Communications

Explore ISG Research's comprehensive Buyers Guides for Digital Communications.

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ERP

Explore ISG Research's comprehensive Buyers Guides for ERP.

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Field Service Management

Explore ISG Research's comprehensive Buyers Guides for Field Service Management.

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HCM

Explore ISG Research's comprehensive Buyers Guides for HCM Suites.

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Intelligent Automation

Explore ISG Research's comprehensive Buyers Guides for Intelligent Automation.

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IT Management

Explore ISG Research's comprehensive Buyers Guides for IT Management.

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Learning & Development

Explore ISG Research's comprehensive Buyers Guides for Learning & Development.

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Payroll Management

Explore ISG Research's comprehensive Buyers Guides for Payroll Management.

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Power and Utilities

Explore ISG Research's comprehensive Buyers Guides for Power and Utilities.

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Products

Explore ISG Research's comprehensive Buyers Guides for Products.

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Real-Time Data

Explore ISG Research's comprehensive Buyers Guides for Real-Time Data.

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Record to Report

Explore ISG Research's comprehensive Buyers Guides for Record to Report.

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Revenue Lifecycle Management

Explore ISG Research's comprehensive Buyers Guides for Revenue Performance Management.

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Revenue Performance Management

Explore ISG Research's comprehensive Buyers Guides for Revenue Performance Management.

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Subscription Management

Explore ISG Research's comprehensive Buyers Guides for Subscription Management.

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Supply Chain Planning

Explore ISG Research's comprehensive Buyers Guides for Supply Chain Planning.

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Workforce Management

Explore ISG Research's comprehensive Buyers Guides for Workforce Management.

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