Buyers Guides for Energy

2025 Software Provider and Product Assessment

The 2025 ISG Buyers Guides™ for Energy are the distillation of continuous market and product research. They are an assessment of how well software providers’ offerings address enterprises’ requirements for energy software. The Value Index methodology is structured to support a request for information (RFI) for a request for proposal (RFP) process by incorporating all criteria needed to evaluate, select, utilize and maintain relationships with software providers. The ISG Buyers Guide evaluates customer experience and the product experience in its capability and platform.

The 2025 ISG Buyers Guides™ for Energy evaluate leading software providers across three energy industry areas: Overall Energy, Power and Utilities (covering overall, Customer Engagement, Digital Twin, EAM, Field Service, Grid and Predictive Maintenance) and Oil and Gas (covering overall, Digital Twin, EAM, Field Service and Predictive Maintenance). Each guide delivers unique research, detailed ratings and rankings and in-depth analysis to help enterprises assess and select the analytics software that best fits their requirements.

• The Energy Buyers Guide evaluates six software providers and products across the key areas defined in the Oil and Gas and Power and Utilities research. The guide assesses the following providers: GE Vernova, IBM, IFS, Oracle, PTC and SAP.
  
  
• The Power and Utilities Buyers Guide evaluates eight software providers and products in key areas that include customer engagement with experience and service support, enterprise asset management with collaboration, management and operations; field service with mobile support, scheduling and dispatch optimization, work order management and workforce management; and predictive and proactive maintenance support. The guide assesses the following providers: Fluentgrid, GE Vernova, IBM, IFS, KloudGin, Oracle, PTC and SAP.
  
  
  • The Power and Utilities Customer Engagement Buyers Guide evaluates 20 software providers and products in key areas including customer experience and service; built-in access to field service and predictive maintenance; industry-specific support; and platform support for analytics, data, devices, integration and knowledge management, AI support and investment. The guide assesses the following providers: CGI, Fluentgrid, GE Vernova, Hitachi Energy, IBM, IFS, Itron, Kapture CX, KloudGin, Landis+Gyr, Minsait, Oracle, OverIT, Praxedo, PTC, Salesforce, SAP, Schneider Electric, ServicePower and Uplight.
    
    
  • The Power and Utilities Digital Twin Buyers Guide evaluates 12 software providers and products in key areas that include support for asset modeling, integration, performance, visualization and ecosystem enablement; access to assets, grid and predictive maintenance; industry-specific functionality; and platform support for analytics, data, devices, integration and knowledge management, AI support and investment. The guide assesses the following providers: AspenTech, Bentley Systems, ETAP, GE Vernova, Hexagon, Hitachi Energy, IBM, IFS, Oracle, PTC, SAP and Siemens.
    
    
  • The Power and Utilities EAM Buyers Guide evaluates 14 software providers and products in key areas that include support for collaboration, management and operations; access to digital twins and predictive maintenance; industry-specific functionality; and platform support for analytics, data, devices, integration and knowledge management, AI support and investment. The guide assesses the following providers: AspenTech, AssetWorks, Bentley Systems, Fluentgrid, GE Vernova, Hexagon, Hitachi Energy, IBM, IFS, KloudGin, Oracle, PTC, Ramco and SAP.
    
    
  • The Power and Utilities Field Service Buyers Guide evaluates 17 software providers and products in key areas that include mobile support, scheduling and dispatch optimization, work order and workforce management; access to customer engagement, digital twins and predictive maintenance; and platform support for analytics, data, devices, integration and knowledge management, AI support and investment. The guide assesses the following providers: CGI, Comarch, Fluentgrid, GE Vernova, Hitachi Energy, IBM, IFS, Kapture CX, KloudGin, Microsoft, Oracle, OverIT, Praxedo, PTC, Salesforce, SAP and ServicePower.
    
    
  • The Power and Utilities Grid Buyers Guide evaluates 16 software providers and products in key areas that include support for advanced distribution management systems, distributed energy resources, outage management and user experience; access to assets, digital twins and predictive maintenance; industry-specific functionality; and platform support for analytics, data, devices, integration and knowledge management, AI support and investment. The guide assesses the following providers: ABB, AspenTech, CGI, Eaton, ETAP, GE Vernova, Hexagon, Hitachi Energy, Itron, Landis+Gyr, Minsait, OATI, Oracle, Schneider Electric, Siemens and Tantalus.
    
    
  • The Power and Utilities Predictive Maintenance Buyers Guide evaluates 14 software providers and products in key areas that include predictive maintenance and proactive service; access to digital twins, assets and built-in field service integration; industry-specific functionality; and platform support for analytics, data, devices, integration and knowledge management, AI support and investment. The guide assesses the following providers: AspenTech, Bentley Systems, Comarch, GE Vernova, Hexagon, Hitachi Energy, IBM, IFS, Microsoft, Oracle, PTC, Ramco, Salesforce and SAP.
    
    
• The Oil and Gas Buyers Guide evaluates six software providers and products in key areas that include customer engagement; digital twin with asset modeling, integration, lifecycle, performance, visualization and ecosystem support; enterprise asset management with collaboration, management and operations; field service with mobile support, scheduling and dispatch optimization and work order management; proactive service and predictive maintenance. It also evaluates industry and platform support for analytics, data, devices, integration, knowledge management, AI support and investment. The guide assesses the following providers: GE Vernova, IBM, IFS, Oracle, PTC and SAP. 
  
  
  • The Oil and Gas Digital Twin Buyers Guide evaluates 10 software providers and products in key areas that include asset modeling, integration, lifecycle, performance, visualization and ecosystem support, built-in access to asset, predictive maintenance, industry-specific functionality, platform support for analytics, data, devices, integration and knowledge management; AI support and investment. The guide assesses the following providers: AspenTech, Bentley Systems, ETAP, GE Vernova, Hexagon, IBM, IFS, PTC, SAP and Siemens.
    
    
  • The Oil and Gas EAM Buyers Guide evaluates 11 software providers and products in key areas that include support for collaboration, management and operations; access to digital twins and predictive maintenance; industry-specific functionality; platform support for analytics, data, devices, integration and knowledge management; and AI support and investment. The guide assesses the following providers: AspenTech, AssetWorks, Bentley Systems, GE Vernova, Hexagon, IBM, IFS, Oracle, PTC, Ramco and SAP.
    
    
  • The Oil and Gas Field Service Management Buyers Guide evaluates 12 software providers and products in key areas that include mobile support, scheduling and dispatch optimization; work order and workforce management; access to assets, customer engagement, digital twins and predictive maintenance; platform support for analytics, data, devices, integration and knowledge management; and AI support and investment. The guide assesses the following providers: CGI, Comarch, GE Vernova, Hitachi Energy, IBM, IFS, Microsoft, Oracle, OverIT, PTC, Salesforce and SAP. 
    
    
  • The Oil and Gas Predictive Maintenance Buyers Guide evaluates 14 software providers and products in key areas supporting predictive insights, digital twins, equipment monitoring, proactive service, field service integration and platform capabilities across analytics, data, devices, integration and AI. The guide assesses the following providers: AspenTech, Bentley Systems, Comarch, GE Vernova, Hexagon, Hitachi Energy, IBM, IFS, Microsoft, Oracle, PTC, Ramco, Salesforce and SAP.
    
    

To view the executive summaries of the research, please select the report below.

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