Industries
Industry-specific research to help leaders steer through complex challenges and find the best solutions for your unique business.

Research to Navigate Your Next Transformation
ISG Research delivers specialized insights specific to nine critical sectors, helping organizations navigate complex transformations with confidence. Our industry-focused approach combines deep domain knowledge with digital innovation strategies to address sector-specific challenges and opportunities.
From automotive manufacturing and consumer retail to healthcare technologies and public sector compliance, our expertise spans the complete business ecosystem. We provide targeted analysis on industry trends, digital transformation pathways, operational efficiencies and emerging technologies tailored to each sector's unique requirements.
Areas of Expertise
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Automotive
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CPG & Retail
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Energy
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Financial Services
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Healthcare
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Manufacturing
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Public Sector
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Media & Telecom
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Travel & Hospitality

The Right Service Providers for Your Industry
Our research and evaluations help organizations across diverse industries compare and identify the most effective solutions for their unique sector requirements. With our industry-focused insights and advisory services, you can make strategic decisions that align with regulatory demands, market dynamics, and operational realities. We deliver targeted research, comprehensive ratings and strategic guidance tailored to the distinct challenges and opportunities within each industry vertical.

Industry-specific Software Intelligence
We help enterprises overcome sector-specific software challenges and select, implement, and optimize the right software solutions and strategies for your unique industry needs. We also support software solution providers by identifying market opportunities and enhancing their competitive positioning within targeted verticals. From thought leadership on the latest industry regulations and trends to specific strategic approaches by sector, we arm you with what's needed to optimize your operational performance, compliance and competitive advantage.

Research On-Demand Services
Access to all of ISG Research with flexible subscription credits for custom research initiatives, tailored market analysis and specialized intelligence projects.
Our Latest Research
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Iain Fisher
Director and Principal Analyst

Robert Kugel
Executive Director, Business Research

Mark Smith
Partner, Head of Software Research

Swadhin Pradhan
Assistant Director and Principal Analyst

MohdAves Malik

Iain Fisher
Iain leads ISG’s Future of Work, Customer Experience and ESG solutioning redefining business models and operating models to drive out new ways of working with a CX and ESG focus. He joins up end to end value chains across a number of markets and advises clients on where digital and technology can be used to maximise benefit. A regular Keynote speaker and online presenter, Iain has also authored several eBooks on these subjects.
View articles by Iain Fisher
Robert Kugel
Over three decades of experience and expertise in the Office of Finance and manages the overall business software research and advisory efforts at ISG Software Research.
View articles by Robert Kugel
Mark Smith
Partner and head of software research and advisory at ISG with three decades of experience and expertise in the technology industry.
View articles by Mark Smith
Swadhin Pradhan
Swadhin Pradhan brings more than two decades of technology, business and market research experience and expertise to ISG clients. He has rich experience in executing market/competitive intelligence (MI/CI) and quasi-consulting projects in manufacturing, energy and resources industry. Prior to ISG, Swadhin worked with MI/CI and thought leadership organizations of large tech and consulting firms such as IBM and Deloitte. At ISG, He is focused on ISG Provider Lens™. His research and analysis for ISG clients is focused on Manufacturing and Energy and Utilities market development, disruption and change. He currently contributes to ISG’s Provider Lens global research studies as a lead analyst. Swadhin holds an MBA in Marketing and Finance from Institute for Integrated Learning in Management (IILM), New Delhi, and an engineering degree in Electronics and Telecom.
View articles by Swadhin Pradhan
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