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  • for Month: 2024/04
  • Available Posts: 0
A Strategic Approach to Contact Center Innovation Navigating The Cloud Debate Contact center platform vendors are transitioning to cloud offerings, but what if an enterprise is not ready to move all of its operations off-premises? According to our research, 57% of enterprises prefer approach to move applications to the cloud with minimal changes, leaving the core existing architecture unchanged.... Read More

Topics: Customer Experience