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About Jeff Orr
Director of Research, Technology Research
Jeff Orr leads the firm’s overall research and advisory for CIO and technology leaders focused on the expertise of digital technology and the modernization and transformation for IT at ISG Software Research. Jeff’s coverage spans cloud computing, DevOps and platforms, digital security, intelligent automation, ITOps and service management, and observation technologies for intelligent automation. Jeff previously led the products team at Ventana Research providing educational and research insights. Prior to joining ISG and Ventana Research, he served as editor-in-chief and thought leader for Cyber Security Hub. Jeff spent a decade as a Research Director at ABI Research, and two decades as a technology, product and marketing leader. Jeff attended Embry-Riddle Aeronautical University, UC Berkeley and UC Santa Cruz. He is also an Oregon State University Certified Master Gardener.
Articles by Jeff Orr
Analyst Perspectives
The Fourth Enterprise Control Plane Is Emerging Around AI
Jeff Orr
Aug 11, 2026
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The Fourth Enterprise Control Plane Is Emerging Around AI
Jeff Orr
Aug 11, 2026
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The Fourth Enterprise Control Plane Is Emerging Around AI
Jeff Orr
Aug 11, 2026
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The Fourth Enterprise Control Plane Is Emerging Around AI
Jeff Orr
Aug 11, 2026
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AI Is Making IT Asset Management Strategic Again
Jeff Orr
Jul 23, 2026
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AI Is Making IT Asset Management Strategic Again
Jeff Orr
Jul 23, 2026
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AI Is Making IT Asset Management Strategic Again
Jeff Orr
Jul 23, 2026
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AI Is Making IT Asset Management Strategic Again
Jeff Orr
Jul 23, 2026
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ServiceNow Reframes AI as Governed Autonomous Work
Jeff Orr
Jun 4, 2026
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ServiceNow Reframes AI as Governed Autonomous Work
Jeff Orr
Jun 4, 2026
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ServiceNow Reframes AI as Governed Autonomous Work
Jeff Orr
Jun 4, 2026
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ServiceNow Reframes AI as Governed Autonomous Work
Jeff Orr
Jun 4, 2026
Read MoreBuyers Guide - Executive...
IT Observability Platforms Buyers Guide Executive Summary
Jeff Orr
Jun 3, 2026
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IT Management FinOps Platforms Buyers Guide 2026 Executive...
Jeff Orr
Jun 3, 2026
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IT Asset Management Platforms Buyers Guide 2026 Executive...
Jeff Orr
Jun 3, 2026
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AIOps Platforms Buyers Guide 2026 Executive Summary
Jeff Orr
Jun 3, 2026
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IT Observability Platforms Emerging Providers Buyers Guide...
Jeff Orr
Jun 3, 2026
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Enterprise Service Management Platforms Buyers Guide 2026...
Jeff Orr
Jun 3, 2026
Read MoreBuyers Guide - Executive...
IT Service Management Platforms Buyers Guide 2026 Executive...
Jeff Orr
Jun 3, 2026
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Securing AI Moves to the Center of Enterprise Risk
Jeff Orr
May 12, 2026
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Securing AI Moves to the Center of Enterprise Risk
Jeff Orr
May 12, 2026
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Securing AI Moves to the Center of Enterprise Risk
Jeff Orr
May 12, 2026
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Securing AI Moves to the Center of Enterprise Risk
Jeff Orr
May 12, 2026
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AI Reshapes Security Architecture at RSAC 2026 Conference
Jeff Orr
Apr 16, 2026
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AI Reshapes Security Architecture at RSAC 2026 Conference
Jeff Orr
Apr 16, 2026
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AI Reshapes Security Architecture at RSAC 2026 Conference
Jeff Orr
Apr 16, 2026
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AI Reshapes Security Architecture at RSAC 2026 Conference
Jeff Orr
Apr 16, 2026
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Three Questions to Evaluate AI-Powered IT Software
Jeff Orr
Apr 2, 2026
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Three Questions to Evaluate AI-Powered IT Software
Jeff Orr
Apr 2, 2026
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Three Questions to Evaluate AI-Powered IT Software
Jeff Orr
Apr 2, 2026
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Three Questions to Evaluate AI-Powered IT Software
Jeff Orr
Apr 2, 2026
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When AIOps and XDR Don't Talk, Your SOC Pays the Price
Jeff Orr
Mar 25, 2026
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When AIOps and XDR Don't Talk, Your SOC Pays the Price
Jeff Orr
Mar 25, 2026
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When AIOps and XDR Don't Talk, Your SOC Pays the Price
Jeff Orr
Mar 25, 2026
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When AIOps and XDR Don't Talk, Your SOC Pays the Price
Jeff Orr
Mar 25, 2026
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Sovereign Cloud as a Strategic Control Plane for CIOs
Jeff Orr
Mar 10, 2026
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Sovereign Cloud as a Strategic Control Plane for CIOs
Jeff Orr
Mar 10, 2026
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Sovereign Cloud as a Strategic Control Plane for CIOs
Jeff Orr
Mar 10, 2026
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Sovereign Cloud as a Strategic Control Plane for CIOs
Jeff Orr
Mar 10, 2026
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Why Software Risk Is Now Decided Before Code Is Written
Jeff Orr
Feb 24, 2026
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Why Software Risk Is Now Decided Before Code Is Written
Jeff Orr
Feb 24, 2026
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Why Software Risk Is Now Decided Before Code Is Written
Jeff Orr
Feb 24, 2026
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Why Software Risk Is Now Decided Before Code Is Written
Jeff Orr
Feb 24, 2026
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Oracle AI World 2025: Cloud, Software and Sovereignty
Jeff Orr
Nov 12, 2025
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Oracle AI World 2025: Cloud, Software and Sovereignty
Jeff Orr
Nov 12, 2025
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Oracle AI World 2025: Cloud, Software and Sovereignty
Jeff Orr
Nov 12, 2025
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Oracle AI World 2025: Cloud, Software and Sovereignty
Jeff Orr
Nov 12, 2025
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A Practical Enterprise Playbook to Integrating NHI with IAM/PAM
Jeff Orr
Oct 28, 2025
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A Practical Enterprise Playbook to Integrating NHI with IAM/PAM
Jeff Orr
Oct 28, 2025
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A Practical Enterprise Playbook to Integrating NHI with IAM/PAM
Jeff Orr
Oct 28, 2025
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A Practical Enterprise Playbook to Integrating NHI with IAM/PAM
Jeff Orr
Oct 28, 2025
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Dedicated NHI Security Software: The Enterprise Need
Jeff Orr
Oct 22, 2025
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Dedicated NHI Security Software: The Enterprise Need
Jeff Orr
Oct 22, 2025
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Dedicated NHI Security Software: The Enterprise Need
Jeff Orr
Oct 22, 2025
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Dedicated NHI Security Software: The Enterprise Need
Jeff Orr
Oct 22, 2025
Read MoreBuyers Guide - Executive...
Cloud Platforms 2025 Buyers Guide Executive Summary
Jeff Orr
Sep 30, 2025
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Hybrid Cloud Platforms 2025 Buyers Guide Executive Summary
Jeff Orr
Sep 30, 2025
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Private Cloud Platforms 2025 Buyers Guide Executive Summary
Jeff Orr
Sep 30, 2025
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Public Cloud Platforms 2025 Buyers Guide Executive Summary
Jeff Orr
Sep 30, 2025
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Sovereign Cloud Platforms 2025 Buyers Guide Executive Summary
Jeff Orr
Sep 30, 2025
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Intelligent Automation: ServiceNow’s AI Agent Workflows at...
Jeff Orr
Aug 19, 2025
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Intelligent Automation: ServiceNow’s AI Agent Workflows at...
Jeff Orr
Aug 19, 2025
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Intelligent Automation: ServiceNow’s AI Agent Workflows at...
Jeff Orr
Aug 19, 2025
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Intelligent Automation: ServiceNow’s AI Agent Workflows at...
Jeff Orr
Aug 19, 2025
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Why Cybersecurity Maturity is Critical After RSAC 2025...
Jeff Orr
Jul 23, 2025
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Why Cybersecurity Maturity is Critical After RSAC 2025...
Jeff Orr
Jul 23, 2025
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Why Cybersecurity Maturity is Critical After RSAC 2025...
Jeff Orr
Jul 23, 2025
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Why Cybersecurity Maturity is Critical After RSAC 2025...
Jeff Orr
Jul 23, 2025
Read MoreBuyers Guide - Executive...
SIEM 2025 Buyers Guide Executive Summary
Jeff Orr
Jun 30, 2025
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Identity and Access Management 2025 Buyers Guide Executive...
Jeff Orr
Jun 30, 2025
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Endpoint Detection and Response 2025 Buyers Guide Executive...
Jeff Orr
Jun 30, 2025
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Data Recovery 2025 Buyers Guide Executive Summary
Jeff Orr
Jun 30, 2025
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IT Service Management Buyers Guide 2025 Executive Summary
Jeff Orr
Mar 31, 2025
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IT Operations Management Buyers Guide 2025 Executive Summary
Jeff Orr
Mar 31, 2025
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IT Observability Buyers Guide 2025 Executive Summary
Jeff Orr
Mar 31, 2025
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FinOps Buyers Guide 2025 Executive Summary
Jeff Orr
Mar 31, 2025
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AIOps Buyers Guide 2025 Executive Summary
Jeff Orr
Mar 31, 2025
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Process Discovery and Mining Buyers Guide 2024 Executive...
Jeff Orr
Oct 21, 2024
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Process Automation Platforms Buyers Guide 2024 Executive...
Jeff Orr
Oct 21, 2024
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Intelligent Document Processing Buyers Guide 2024 Executive...
Jeff Orr
Oct 21, 2024
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Intelligent Automation Buyers Guide 2024 Executive Summary
Jeff Orr
Oct 21, 2024
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Conversational Automation Buyers Guide 2024 Executive Summary
Jeff Orr
Oct 21, 2024
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