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Analyst Viewpoint Workforce agility is essential for organizations navigating today’s rapidly changing world. It’s about creating an adaptable workforce that can learn quickly and respond effectively to evolving challenges. While the concept is straightforward, implementing it requires thoughtful action. The good news is that building workforce agility doesn’t demand a complete overhaul—small,... Read More

Topics: Human Capital Management


Analyst Viewpoint The workplace is evolving at a pace many anticipated, but in a way that few could have predicted. Change in the workplace is now a constant companion. The question is no longer if businesses can keep up, but rather how. Enter workforce agility—a concept that defines the ability of a workforce to adapt, learn and thrive in an ever-changing environment. It’s a shift that has... Read More

Topics: Human Capital Management


Analyst Viewpoint Employee engagement is a critical factor in the success of any organization. And a positive employee experience plays a crucial role in driving this engagement, as it directly impacts an employee's sense of fulfillment, satisfaction and commitment to their work. Our research reveals that one-half (51%) of organizations believe that HCM technology systems are extremely important... Read More

Topics: Human Capital Management


Analyst Viewpoint The world of work has changed dramatically in recent years, from the types of workers to where, how and when they complete their work, to the ways they are engaged. The pace of this change has been bolstered by the ability of technologies to support it, most notably through the proliferation of cloud-based workforce management (WFM) applications making it easier to connect and... Read More

Topics: Human Capital Management


Analyst Viewpoint Over the last decade, various aspects of scheduling deskless or hourly workers, and managing their efforts in general, have become increasingly more sophisticated. While this has largely been a result of organizations wanting and needing more precision around deploying workers, scheduling processes are being pulled to even greater levels of sophistication for other reasons of... Read More

Topics: Human Capital Management


Analyst Viewpoint Organizations today must continually reassess their human capital management (HCM) strategies and supporting technologies. They must do this both to maximize the value of the workforce but to deliver the best possible employee experience, an objective that has become a top priority across many industries. More specifically, organizations must find an efficient way to utilize all... Read More

Topics: Human Capital Management


Analyst Viewpoint The mission to assure the health and safety of workers is essential and requires applied policies and processes to reduce overall injuries in the workplace. Since the passage of the U.S. Occupational Safety and Health Act in 1970 employers have made significant progress in ensuring work areas are free of recognized hazards. Nevertheless, the International Labour Organization, an... Read More

Topics: Human Capital Management


Analyst Viewpoint Engagement is essential to empower every employee to perform his or her best, which is a key priority among HR and business leaders. It’s critical for ensuring that the workforce – almost always an organization’s most valuable asset – is delivering maximum value to the organization while valuing its own role in the organization’s success. Unfortunately, though, discussions about... Read More

Topics: Human Capital Management


Analyst Viewpoint Talent management processes have been steadily advancing over the last five years, along with organizations’ ability to efficiently manage hiring, performance reviews and compensation plans to achieve expected outcomes. But many organizations’ talent management has not incorporated market data into compensation applications, leaving them unable to ensure that compensation... Read More

Topics: Human Capital Management


Analyst Viewpoint Key success drivers for organizations have changed in recent years. While workforce productivity, innovation, cost management and efficient processes will always be critical, business imperatives related to agility, enterprise-wide collaboration and transparency have also now developed into primary concerns for leadership. These themes have grown in importance largely due to... Read More

Topics: Human Capital Management