Viewpoints

Thriving in Uncertain Times by Planning with Agility

Posted by ISG Software Research on 16 September 2022

Analyst Viewpoint For the past few years, organizations the world over have been forced to deal with volatile markets and rapidly changing environments caused by an ongoing series of unexpected events. The only certainty facing executives in these times is persistent uncertainty, which puts a premium on being able to react and pivot with agility when any black swan event occurs. Coping... Read More

Topics: Office of Finance

The Roadmap for Strategic Planning Across the Enterprise

Posted by ISG Software Research on 19 July 2022

Analyst Viewpoint Strategic planning has always been difficult. But it is even more so in this age of rapid digital transformation, which frequently introduces disruptive changes. What’s needed, ironically, is a methodical approach to how an organization manages strategic planning to allow for beneficial disruption, balancing finance and operations, engaging existing expertise and factoring in... Read More

Topics: Operations & Supply Chain

Creating Better Accountability and Experiences in Work Management

Posted by ISG Software Research on 19 July 2022

Analyst Viewpoint All organizations can improve. Every business entity, regardless of the state of its current performance, can up its productivity and utilize its resources better. Each can do better in the timely completion of tasks that are essential for its daily work agenda and related business activities. The fundamental purpose of work management and supporting tasks is to enable... Read More

Topics: Operations & Supply Chain

Continuous Planning Provides Action, Agility and Accuracy

Posted by ISG Software Research on 19 July 2022

Analyst Viewpoint The term “continuous planning” may conjure up images of never-ending meetings in which nothing gets accomplished, but Ventana Research uses it to describe a highly collaborative, action-oriented approach to corporate planning built on frequent, short planning cycles. This style of planning enables organizations to enhance the relevance and accuracy of their plans for three... Read More

Topics: Office of Finance

Software Drives the 21st Century Tax Department

Posted by ISG Software Research on 19 July 2022

Analyst Viewpoint The challenges facing tax departments are mounting. Governments worldwide are scrutinizing companies’ reporting more closely in an attempt to raise revenue. In response, corporate boards and executives increasingly are demanding greater visibility into direct (income) tax positions and their implications. Their goal is to oversee the process more closely. They aim to plan more... Read More

Topics: Office of Finance

Simplifying Payroll and HCM Across Geographies

Posted by ISG Software Research on 19 July 2022

Analyst Viewpoint Organizations today must continually reassess their human capital management (HCM) strategies and supporting technologies. They must do this both to maximize the value of the workforce but to deliver the best possible employee experience, an objective that has become a top priority across many industries. More specifically, organizations must find an efficient way to utilize all... Read More

Topics: Human Capital Management

A Complete View of the Customer Enables a Better Experience

Posted by ISG Software Research on 19 July 2022

Analyst Viewpoint A lot is said and written today about “the age of the customer” and terms such as “customer journeys” and “customer experience” are used in many contexts. However, unlike in the ‘90s, it’s now possible for organizations to develop a more complete view and interact with the customer in a personalized manner. Our benchmark research finds that most organizations (70%) have come to... Read More

Topics: Customer Experience

A New Era in Messaging as a Service

Posted by ISG Software Research on 19 July 2022

Analyst Viewpoint The transition to cloud computing has introduced new challenges for organizations seeking to satisfy the next generation of business requirements for digital transformation. Doing this is not simple; the reality is that the many disparate cloud-related technologies and the methods used to interconnect them were designed neither to interoperate easily nor to function in real time... Read More

Topics: Data

Three Ways Predictive Analytics Add Value to Manufacturers

Posted by ISG Software Research on 19 July 2022

Analyst Viewpoint Many manufacturers are benefiting from predictive analytics today. For years manufacturers have been collecting data from their manufacturing processes. As the internet of things (IoT) has evolved, manufacturers have even more data at their disposal. They are collecting data from the supply chain. They are collecting data from production processes. They are collecting data as... Read More

Topics: Digital Technology

Maximize the Value of Manufacturing Data Sources

Posted by ISG Software Research on 19 July 2022

Analyst Viewpoint Manufacturing data comes in many shapes and sizes, from big data sources to unstructured documents. To be competitive and operate efficiently, manufacturers must use all the data at their disposal to improve their business processes. One-quarter of manufacturers report that they are working with more than 20 different data sources. These sources include everything from... Read More

Topics: Digital Technology