Buyers Guide

Subscription Platforms 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 22 September 2025

Executive Summary Subscription Platforms The era of subscriptions has fundamentally reshaped how platforms operate and how users engage with them across industries. Platforms are moving beyond traditional ownership models, embracing digital-first strategies and offering digital services that enhance or complement physical products. Users now expect flexible options—whether through subscriptions,... Read More

Topics: Subscription Management, Employees & HCM - Business & Technologies, Subscription Management Platforms, Business & Technologies

Subscription Management 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 22 September 2025

Executive Summary Subscription Management The era of subscriptions has fundamentally reshaped how businesses operate and how consumers engage with services across industries. Enterprises are moving beyond traditional ownership models, increasingly embracing digital-first sales strategies and offering digital products that complement physical goods. Customers now expect flexible options, whether... Read More

Topics: Subscription Management, Employees & HCM - Business & Technologies, Business & Technologies

B2B Subscription Management 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 22 September 2025

Executive Summary B2B Subscription Management The era of subscriptions has fundamentally reshaped how businesses operate and how consumers engage with services across industries. Enterprises are moving beyond traditional ownership models, increasingly embracing digital-first sales strategies and offering digital products that complement physical goods. Customers now expect flexible options,... Read More

Topics: Subscription Management, Employees & HCM - Business & Technologies, B2B, Business & Technologies

B2C Subscription Management 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 22 September 2025

Executive Summary B2C Subscription Management The era of subscriptions has fundamentally changed how consumers access and interact with products and services. Instead of traditional ownership, people now expect flexible options such as subscriptions, pay-per-use or on-demand access, often in combination with physical goods enhanced by digital experiences. Shoppers increasingly prefer to buy... Read More

Topics: Subscription Management, Employees & HCM - Business & Technologies, B2C, Business & Technologies

Subscription Billing 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 22 September 2025

Executive Summary Subscription Billing The era of subscriptions has fundamentally reshaped billing, changing how businesses operate and how customers expect to engage with products and services. Companies are moving beyond traditional ownership models, adopting digital-first strategies and offering subscription-based access to digital products alongside physical goods. Customers now demand... Read More

Topics: Subscription Billing, Subscription Management, Employees & HCM - Business & Technologies, Business & Technologies

Conversational AI for CX 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 31 July 2025

Executive Summary Conversational AI for CX The digital transition to artificial intelligence-enabled (AI) software is transforming enterprises in unprecedented ways. While many AI initiatives in business focus on data processing for analytics and operational efficiency, there is a notable shift with the rise of conversational AI. This advancement goes beyond traditional human-computer... Read More

Topics: communications, Workplace, Digital Business, Conversational AI, CX, Business & Technologies, Platforms, Suites

Conversational AI for Workforce 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 31 July 2025

Executive Summary Conversational AI for Workforce The digital transition to artificial intelligence-enabled (AI) software is transforming enterprises in unprecedented ways. While many AI initiatives in business focus on data processing for analytics and operational efficiency, there is a notable shift with the rise of conversational AI. This advancement goes beyond traditional human-computer... Read More

Topics: communications, Workplace, Digital Business, Conversational AI, Business & Technologies, Platforms, Suites, Workforce

Communication Platforms 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 31 July 2025

Executive Summary Communication Platforms The need for communication with consumers and customers has evolved dramatically in recent years, transforming how enterprises connect to meet a wide range of needs. Today’s communication platforms, often referred to as CPaaS (Communications Platform as a Service), operate as services with APIs and integrations across the internet and carrier networks,... Read More

Topics: communications, Workplace, Digital Business, Business & Technologies, Collaborative AI, Platforms, Suites

Collaborative AI Suites 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 31 July 2025

Executive Summary Collaborative AI Suites The necessity for collaboration across the enterprise has evolved dramatically, modernizing sophisticated digital interactions across all channels and devices for both internal teams and external stakeholders, including customers, partners and suppliers. Technological innovations have significantly reduced the complexity of enabling these essential... Read More

Topics: communications, Workplace, Digital Business, Business & Technologies, Collaborative AI, Platforms, Suites

AI Agents 2025 Buyers Guide Executive Summary

Posted by Mark Smith on 31 July 2025

Executive Summary AI Agents The shift toward artificial intelligence (AI)-driven software in enterprises and workforce processes has generated a rising demand for more intelligent applications and systems across enterprises. However, integrating and utilizing decades of accumulated knowledge and data presents a significant challenge due to the complexity of legacy systems and existing business... Read More

Topics: communications, Workplace, Digital Business, Business & Technologies, Collaborative AI, Platforms, Suites, AI Agents