Buyers Guide

Workforce Management Basics 2025 Buyers Guide Executive Summary

Posted by Matthew Brown on 25 June 2025

Executive Summary Workforce Management Basics Workforce management (WFM) has long been the quiet engine of operational efficiency, keeping labor costs in check while ensuring the right people arrive at precisely the right moment. In 2025, the discipline stepped into the spotlight. A still-tight labor market, lingering post-pandemic upheaval and a sudden flowering of generative and conversational... Read More

Topics: Workforce Management, Business-focused Software and Services, Employees & HCM - Business & Technologies, Workforce Management Basics

Revenue Recognition 2025 Buyers Guide Executive Summary

Posted by Stephen Hurrell on 23 June 2025

Executive Summary Revenue Recognition The fact that many enterprises have already begun or are in the process of digital modernization is a testament to the rapid rise of digital products and services, new direct online engagement channels and mixed pricing models such as subscription and consumption. One of the biggest changes is that the economics of business using these newer models is very... Read More

Topics: revenue recognition, Office of Revenue, Business-focused Software and Services, Revenue Lifecycle Management

Revenue Lifecycle Platforms 2025 Buyers Guide Executive Summary

Posted by Stephen Hurrell on 23 June 2025

Executive Summary Revenue Lifecycle Platforms The fact that many enterprises have already begun or are in the process of digital modernization is a testament to the rapid rise of digital products and services, new direct online engagement channels and mixed pricing models such as subscription and consumption. One of the biggest changes is that the economics of business using these newer models is... Read More

Topics: Office of Revenue, Business-focused Software and Services, Revenue Lifecycle Management, Revenue Lifecycle Platforms

Contract Lifecycle Management 2025 Buyers Guide Executive Summary

Posted by Stephen Hurrell on 23 June 2025

Executive Summary Contract Lifecycle Management That many enterprises have already begun or are in the process of digital modernization is a testament to the rapid rise of digital products and services, new direct online engagement channels and mixed-pricing models such as subscription and consumption. One of the biggest changes is that the business economics of using these newer models is very... Read More

Topics: Office of Revenue, Business-focused Software and Services, Revenue Lifecycle Management, Contract Lifecycle Management

Billing 2025 Buyers Guide Executive Summary

Posted by Stephen Hurrell on 23 June 2025

Executive Summary Billing That many enterprises have already begun or are in the process of digital modernization is a testament to the rapid rise of digital products and services, new direct online engagement channels and mixed-pricing models such as subscription and consumption. One of the biggest changes is that the business economics of using these newer models is very different. This is... Read More

Topics: Office of Revenue, Business-focused Software and Services, Revenue Lifecycle Management, Billing

Configure, Price, Quote 2025 Buyers Guide Executive Summary

Posted by Stephen Hurrell on 23 June 2025

Executive Summary Configure, Price, Quote The fact that many enterprises have already begun or are in the process of digital modernization is a testament to the rapid rise of digital products and services, new direct online engagement channels and mixed pricing models such as subscription and consumption. One of the biggest changes is that the economics of business using these newer models is... Read More

Topics: Office of Revenue, Business-focused Software and Services, Revenue Lifecycle Management, Configure, Price, Quote

Revenue Lifecycle Management 2025 Buyers Guide Executive Summary

Posted by Stephen Hurrell on 23 June 2025

Executive Summary Revenue Lifecycle Management The fact that many enterprises have already begun or are in the process of digital modernization is a testament to the rapid rise of digital products and services, new direct online engagement channels and mixed pricing models such as subscription and consumption. One of the biggest changes is that the economics of business using these newer models... Read More

Topics: Office of Revenue, Business-focused Software and Services, Revenue Lifecycle Management

Retail Supply Chain Planning 2025 Buyers Guide Executive Summary

Posted by Robert Kugel on 19 June 2025

Executive Summary Retail Supply Chain Planning ISG Software Research defines supply chain planning (SCP) as the business discipline of coordinating the future supply of materials and services used in the creation of specific products and services with the expected demand for them. The purpose of planning is to optimize the flow of goods and materials with related services from suppliers to... Read More

Topics: Supply Chain Planning, Operations & Supply Chain, Retail, Business-focused Software and Services

Machine Learning and Large Language Model Operations 2025 Buyers Guide Executive Summary

Posted by David Menninger on 16 June 2025

Executive Summary Machine Learning and Large Language Model Operations Artificial intelligence (AI) has continued to rise in prominence. ISG Market Lens Research shows that 79% of enterprises plan to increase their spending on AI technology and that the growth in AI spending is outpacing the growth in all other categories of IT spending. However, the research also shows that only a fraction of AI... Read More

Topics: Machine Learning, Generative AI, Machine Learning Operations, AI Platforms, Large Language Models, AI & Technologies

AI Platforms 2025 Buyers Guide Executive Summary

Posted by David Menninger on 16 June 2025

Executive Summary AI Platforms While artificial intelligence (AI) has evolved over many decades, it is now front and center due to a combination of factors that have dramatically increased awareness of and investment in technologies to support its purpose. Since its inception, AI has provided value no matter how or where it has been applied: helping to prevent credit card fraud, segmenting... Read More

Topics: Generative AI, AI Platforms, AI & Technologies