ISG Software Research, part of Information Services Group, provides authoritative market research and coverage on the business and IT aspects of the software industry. We distribute research and insights daily through the ISG Software Research community, and provide a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms.
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The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimizes organizational resilience and workforce readiness.
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Topics:
Human Capital Management,
Digital Technology,
Digital Innovation Awards,
Digital Business
A productive and engaged workforce is fundamental to many successful enterprises/organizations. But the pandemic has created unique challenges to “business as usual” and has transformed the employee experience across nearly all aspects. This transformation is an opportunity for organizations to reinvent their workplace, especially in consideration of remote personnel who may be spread across all regions of the globe but still need to feel connected and work efficiently. One key to providing a...
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Topics:
Human Capital Management,
Learning Management,
Talent Management,
Workforce Management,
Payroll Management,
Total Compensation Management,
employee experience,
Continuous Payroll
Organizations face a variety of data and analytics challenges resulting from growth and increased scale. Multiple tools and techniques are needed to derive value from various databases. But, adding more systems means adding more complexities, which can slow operations and add costs for maintaining additional systems. SQL databases have been very popular among organizations for storing and managing data. These databases enable workers to manage and analyze massive volumes of data quickly and...
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Topics:
business intelligence,
Data Management,
analytic data platforms,
AI and Machine Learning
In the present-day market where the gap between consumers and the vendors they engage is shrinking, an organization’s ability to deliver a personalized customer experience is more important than ever. Consumers expect interactions that are intuitive, agile and accessible across a wide variety of channels. Ensuring an experience that exceeds expectation and creates an environment that is relational rather than transactional, however, is becoming increasingly challenging.
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Topics:
Contact Center,
Customer Experience Management,
customer service and support
Improving the quality of information is cited by organizations as the leading benefit of data preparation activities. Data quality efforts are focused on clean data, but increasingly, the importance of bad data is also recognized. To be more accurate, the original data as recorded by an organization’s various devices and systems is important. To fully perform data preparation, organizations must know what data exists – both good and bad.
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Topics:
Data Governance,
Data Management,
Data Preparation,
Data,
Data Pipeline
We are happy to share insights about beqom, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about Clari, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about InsightSquared, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about Gong.io, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about SugarCRM, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about SAP, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about Varicent, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about Board International, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about Anaplan drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about Xactly, drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about Salesforce drawn from our latest research, the Revenue Performance Management Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
We are happy to share insights about Oracle drawn from our latest research, the Revenue Management Performance Value Index, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Revenue Performance,
Revenue
Indirect taxes — known variously as sales-and-use, value-added or goods-and-services tax — can get complicated, particularly in countries that have overly complex tax regimes such as Brazil, India and the United States. For example, in the U.S., state and local governments have their own statutes defining which goods are taxed and at what rates, and taxable items and rates change all the time. More recently, compliance has grown more complex with the Supreme Court’s Wayfair decision, which...
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Topics:
Office of Finance,
Business Planning,
Financial Performance Management,
ERP and Continuous Accounting,
Revenue,
profitability management,
digital finance,
Lease & Tax Accounting
Financial consolidation is the process of combining financial data (notably assets, liabilities, income and expenses) from multiple subsidiaries’ general ledgers across an organization for the purpose of creating a parent company report. The current reality for financial consolidation and close processes is that many organizations still rely on manual spreadsheets, which can lead to longer closing periods, errors and confusion. According to SVP & Research Director in the Office of Finance...
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Topics:
Office of Finance,
Business Planning,
Financial Performance Management,
ERP and Continuous Accounting,
Revenue,
profitability management,
digital finance,
Lease & Tax Accounting
Ventana Research is sharing insights about Infor, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. The 2022 Ventana Research Value Index: Business Planning is a distillation of a year of market and product research efforts.
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Topics:
Office of Finance,
Business Planning