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ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Machine Learning and Large Language Model Operations: ISG Research Buyers Guide is the distillation of a year of market and product research by ISG Research. 

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Topics: Generative AI, AI Platforms, AI & Technologies, AI and Machine Learning


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and providers that have introduced noteworthy digital innovations to advance business and IT.

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Topics: AI, Machine Learning Operations, Analytics and Data, AI and Machine Learning


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

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Topics: Human Capital Management, Talent Management, Workforce Management, AI and Machine Learning


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

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Topics: business intelligence, Analytics, Digital Technology, natural language processing, Analytics and Data, AI and Machine Learning


The topic of artificial intelligence using machine learning (AI/ML) used to conjure up images of PhDs in white lab coats using massive computers to solve arcane problems, but today’s technology is packaged to be used effectively by those not trained in data science to address daily chores more efficiently. AI will be valuable to finance departments in five general areas: forecasting and planning,...

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Topics: Office of Finance, Analytics, Business Planning, ERP and Continuous Accounting, digital finance, AI and Machine Learning


Even when all workers are based in the same location under the same legal codes, local payroll can be complicated. When you consider the added complications of different states or even countries, the idea of global payroll can seem very complicated, as discussed in a recent perspective.

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Topics: Human Capital Management, Payroll Management, AI and Machine Learning


Technology for managing contact centers is transforming quickly due to innovations like artificial intelligence (AI) and machine learning (ML). It is also splintering into multiple market segments that overlap: Contact Center as a Service (CCaaS), conversational AI (which is a modern form of self-service), cross-functional analytics, and integrations with tools for sales and marketing users. For...

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Topics: Customer Experience, Contact Center, agent management, customer service and support, AI and Machine Learning


The practical advancement of artificial intelligence is being realized by embedding it into applications across human capital management processes. Using AI to generate personalization enables workflows for managers to make quicker and better decisions, ranging from talent acquisition to engaging candidates to become more effective workers. The challenge for organizations is to find applications...

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Topics: Human Capital Management, Talent Management, AI and Machine Learning


Data is moving to the cloud. And as cloud applications are adopted, it means that many critical sources of data for analytics now, or soon will, live in the cloud. In fact, nearly nine in 10 participants in our research (89%) reported that they plan to use cloud-based analytics deployments, and the overwhelming majority of organizations (86%) expect that most of their data will eventually be in...

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Topics: embedded analytics, Analytics, Business Intelligence, natural language processing, Streaming Analytics, AI and Machine Learning


With the increasing exodus from on-premises solutions, organizations are migrating towards cloud computing for data analytics. Cloud computing supports rapid growth, collaborative analysis and real-time insights without requiring large capital investments in IT infrastructure. A cloud-based approach to analytics can help organizations be more agile and responsive to opportunities in the market.

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Topics: cloud analytics, Analytics, Business Intelligence, AI and Machine Learning


Data lakes began to emerge 10 years ago in response to the desire for analytic data platforms that could economically store and process large volumes of raw data. These platforms access data from multiple operational applications in a variety of formats to be queried by multiple business departments for a variety of analytic workloads.

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Topics: business intelligence, Cloud Computing, Data Governance, Data Management, analytic data platforms, Analytics and Data, AI and Machine Learning


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT that optimizes...

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Topics: Cloud Computing, Internet of Things, Digital Technology, blockchain, mobile computing, extended reality, Digital Innovation Awards, robotic automation, Collaborative & Conversational Computing, Analytics and Data, AI and Machine Learning


Organizations face a variety of data and analytics challenges resulting from growth and increased scale. Multiple tools and techniques are needed to derive value from various databases. But, adding more systems means adding more complexities, which can slow operations and add costs for maintaining additional systems. SQL databases have been very popular among organizations for storing and...

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Topics: business intelligence, Data Management, analytic data platforms, AI and Machine Learning


Historically, it’s been difficult to convince chief financial officers to invest in technology that makes it easier to spend money. That’s probably because before digital technologies, the natural impediments to spending stood as crude but effective strategies for fiscal control. Today, however, not using technology to streamline corporate spend actually increases costs and decreases control. The...

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Topics: Office of Finance, Analytics, Business Intelligence, Business Planning, Financial Performance Management, Process Mining, Streaming Analytics, AI and Machine Learning


The annual Ventana Research Digital Leadership Awards recognize organizations and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their organization. This prestigious award...

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Topics: Cloud Computing, Internet of Things, Digital Technology, blockchain, mobile computing, extended reality, robotic automation, Collaborative & Conversational Computing, Analytics and Data, AI and Machine Learning






A digital finance and accounting organization is one that uses software to enhance efficiency by eliminating manual operations and automating workflows, improving financial data quality. This is especially relevant to small to midsize organizations that need to minimize administrative overhead yet still have financial controls and operational visibility to achieve and sustain profitable growth. A...

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Topics: Office of Finance, Analytics, Digital Technology, digital finance, AI and Machine Learning


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