Dialpad is best assessed as a communications-led collaborative AI platform rather than a broad collaboration suite in the traditional sense. A privately held enterprise, Dialpad was founded in 2011 and is headquartered in San Ramon, California. Its most recent publicly disclosed funding event was a $170 million Series F growth round in December 2021, bringing disclosed capital to $418 million...
Read MoreTopics: Contact Center, agent management, Digital Business, Generative AI, AI & Technologies, Conversational Intelligence, Collaboration and Communication