Market Perspectives

Enterprise automation is moving from isolated task execution toward coordinated workflows that combine data capture, decisioning, exception handling and integration into systems of record. In document-intensive functions, the operational challenge is not only extracting data but also applying policy, routing work, preserving auditability and reducing manual rekeying across the business process....

As enterprises move from isolated process mining toward broader process intelligence platforms that connect discovery, KPI-driven optimization, automation and AI, the market is becoming more strategic, competitive and outcome-focused. Buyers increasingly want platforms that not only reveal inefficiencies from events and system data but also help operationalize improvements securely and at scale....

The market for artificial intelligence (AI)-driven application development (AppDev) platforms is rapidly shifting from fragmented DevOps toolchains to integrated, enterprise-grade platforms that orchestrate the full software development lifecycle (SDLC)—from requirements and design to testing, release governance, analytics and security—with AI embedded across workflows to enhance productivity,...

ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Collaborative AI Platforms and Suites: ISG Research Buyers Guide is the distillation of a year of market and product research by ISG Research.