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Executive Summary Subscription Management Platforms The era of subscriptions has transformed the way businesses operate and consumers engage with services across every industry. Enterprises are increasingly adopting both a digital approach to selling as well as offering digital products and services that complement physical products. Customers now have the option to purchase through periodic... Read More

Topics: Subscription Management, Office of Revenue, Business-focused Software and Services


Executive Summary Workforce Management Suites A major focus of investment and optimization efforts for decades, workforce management processes and activities have undergone a huge transformation in recent years. In our view, this is mostly a function of two significant trends: the continuing maturation of technology innovation associated with maximizing artificial intelligence, machine learning... Read More

Topics: Human Capital Management, Workforce Management, Business-focused Software and Services


Executive Summary Workforce Management Basics A major focus of investment and optimization efforts for decades, workforce management processes and activities have undergone a huge transformation in recent years. In our view, this is mostly a function of two significant trends: the continuing maturation of technology innovation associated with maximizing artificial intelligence, machine learning... Read More

Topics: Human Capital Management, Workforce Management, Business-focused Software and Services


Executive Summary Learning Management Systems Over the last several years, the learning technology industry has experienced a remarkable evolution, gaining speed because of employer expectations, worker demands and an elevated focus being placed on ongoing development. As organizations recognize the critical role of continuous learning in driving productivity and employee engagement, the market... Read More

Topics: Human Capital Management, Business-focused Software and Services, Learning Management Systems


Executive Summary Financial Consolidation The financial records of an enterprise must be periodically reviewed and summarized to create financial statements that inform executives and interested third parties of the organization’s financial condition and performance. A consolidation of the financial records and other departmental close processes involves an intricate set of repeated processes... Read More

Topics: Office of Finance, Business-focused Software and Services, Financial Consolidation and Close Management


Executive Summary Financial Consolidation and Close The financial records of an enterprise must be periodically reviewed and summarized to create financial statements that inform executives and interested third parties of the organization’s financial condition and performance. A consolidation of the financial records and other departmental close processes involves an intricate set of repeated... Read More

Topics: Office of Finance, Business-focused Software and Services, Financial Consolidation and Close Management


Executive Summary Cloud Computing Platforms Cloud computing has emerged as a fundamental technology driving the digital transformation of enterprises, irrespective of their size or maturity level. It provides a robust and scalable infrastructure that supports the dynamic needs of modern businesses, enabling them to stay competitive in a digital world. Three ways that cloud computing is essential... Read More

Topics: Digital Technology, IT and Technology-focused Software and Services, Cloud Platforms


Executive Summary Hybrid Cloud Platforms Cloud computing has emerged as a fundamental technology driving the digital transformation of enterprises, irrespective of their size or maturity level. It provides a robust and scalable infrastructure that supports the dynamic needs of modern businesses, enabling them to stay competitive in a digital world. Three ways that cloud computing is essential to... Read More

Topics: Digital Technology, IT and Technology-focused Software and Services, Cloud Platforms


Executive Summary Private Cloud Platforms Cloud computing has emerged as a fundamental technology driving the digital transformation of enterprises, irrespective of their size or maturity level. It provides a robust and scalable infrastructure that supports the dynamic needs of modern businesses, enabling them to stay competitive in a digital world. Three ways that cloud computing is essential to... Read More

Topics: Digital Technology, IT and Technology-focused Software and Services, Cloud Platforms


Executive Summary Knowledge Management All enterprises maintain storehouses of knowledge about themselves and their activities. Knowledge management is the practice of using technology to organize that information for practical purposes: to create it, store it, keep it current and make it accessible to employees when needed. Knowledge is fundamentally different from data; it is made up of data,... Read More

Topics: Customer Experience, Customer Experience Management, Business-focused Software and Services


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