Market Perspectives

Contract life cycle management software is not new, operating since the ‘80s as a document management and process application. It got a boost in popularity from the launch of customer relationship management systems in the ‘90s and the cloud in the 2000s. But the advent of digitizing contracts – as opposed to an electronic version (such as a PDF) attached to an account – gave rise to a new...

We are happy to share some insights about Five9 drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Talkdesk drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about LiveVox drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Content Guru drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Verint drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Genesys drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about NICE drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about SAP drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Salesforce drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Xactlydrawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Board International drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Anaplan drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Varicentdrawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Oracledrawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

Demand for e-learning and online training is steadily growing, fueling the need for richer content that is easy to acquire. Training software has been available across a variety of industries since the invention of the personal computer and the internet, just on a much smaller scale. The demand for online education and training applications has grown steadily due to the flexibility and...

JAGGAER offers cloud-based software for sourcing and purchasing that is designed to organize and manage the processes in which organizations buy goods or services from their suppliers. When those items are used to create an organization’s products or services, it is called direct or strategic spend, while buying things like office supplies and computers needed to operate the organization is...

As an organization transitions from being smaller and more informally managed to a larger business, it typically needs formal processes and controls. These ensure accurate financial reporting and protect the organization’s assets. These controls include, for example, systematic reviews and approvals, a second signature for the disbursement of material amounts, supervision when creating and...

Delivering exceptional customer support is crucial for organizations across industries, and this need has grown significantly in recent years. As customer experience support has become more prominent, there has been a push to align service, sales and marketing departments to provide a seamless, omnichannel experience.

Work management software organizes tasks and activities, project planning and resource management in a platform tailored to meet the needs of specific teams. The category sprang from the need to manage projects more efficiently, streamlining time expenditures and communication while enhancing accountability and trust among the workforce. Wrike offers a unified platform that enables workers to...