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Executive Summary Data Governance Data governance is integral to an overall data intelligence strategy. Good data governance provides guardrails that enable organizations to act quickly while protecting the business from risks related to regulatory requirements, data-quality issues and data-reliability concerns. It accelerates the delivery of analytics projects, providing the confidence required... Read More

Topics: Data Governance, Data Intelligence, IT and Technology-focused Software and Services, Analytics and Data


Executive Summary Total Compensation Management The strategic oversight of compensation planning and management processes plays a crucial role in how businesses attract, retain and motivate talent within a competitive marketplace. Recent trends and innovations have significantly influenced this area, particularly through the adoption of technology and data analytics. As the digital transformation... Read More

Topics: Human Capital Management, Total Compensation Management, Business-focused Software and Services


Executive Summary Compensation Management The strategic oversight of compensation planning and management processes plays a crucial role in how businesses attract, retain, and motivate talent within a competitive marketplace. Recent trends and innovations have significantly influenced this area, particularly through the adoption of technology and data analytics. As the digital transformation... Read More

Topics: Human Capital Management, Total Compensation Management, Business-focused Software and Services


Executive Summary Compensation Planning The strategic oversight of compensation planning and management processes plays a crucial role in how businesses attract, retain, and motivate talent within a competitive marketplace. Recent trends and innovations have significantly influenced this area, particularly through the adoption of technology and data analytics. As the digital transformation... Read More

Topics: Human Capital Management, Total Compensation Management, Business-focused Software and Services


Executive Summary AI and Data Platforms Artificial intelligence (AI) is front and center due to a combination of factors that have dramatically increased awareness of and investment in technologies to support its purpose. Since its inception, AI has provided value no matter how or where it has been applied: helping to prevent credit card fraud, segmenting customers for more effective marketing... Read More

Topics: Artificial intelligence, IT and Technology-focused Software and Services, Cloud Platforms, AI Platforms


Executive Summary Cloud-Native AI and Data Platforms Cloud computing has emerged as a fundamental technology driving the digital transformation of enterprises, irrespective of size or maturity level. It provides a robust and scalable infrastructure that supports the dynamic needs of today’s enterprises, enabling them to stay competitive in a digital world. Artificial intelligence is also front... Read More

Topics: Artificial intelligence, IT and Technology-focused Software and Services, Cloud Platforms, AI Platforms


Executive Summary Contact Centers In this modern, digital age of customer experience, the journey of engagement across every channel and device must be orchestrated effectively. Organizations, no matter the industry, have inbound and outbound interactions and rely on contact centers to fulfill operational and revenue objectives. The utilization of cloud computing has enabled a new generation of... Read More

Topics: Customer Experience, Business-focused Software and Services


Payroll Management The payroll preparation process has long been an inefficient, labor-intensive set of administrative tasks designed to ensure that everyone is paid correctly and on time. Historically, this has been a transactional- and compliance-centered function that involves manual adjustments, reconciliations and answering routine questions. Advances in digital technologies and delivery... Read More

Topics: Human Capital Management, Business-focused Software and Services


Executive Summary Domestic Payroll The payroll preparation process has long been an inefficient, labor-intensive set of administrative tasks designed to ensure that everyone is paid correctly and on time. Historically, it has been a transactional- and compliance-centered function involving manual adjustments, reconciliations and the answering of repeated routine questions. Now, advances in... Read More

Topics: Human Capital Management, Business-focused Software and Services


Executive Summary Contact Center and Agent Management In this modern, digital age of customer experience, the journey of engagement across every channel and device must be orchestrated effectively. Organizations, no matter the industry, have inbound and outbound interactions and rely on contact centers to fulfill operational and revenue objectives. The utilization of cloud computing has enabled a... Read More

Topics: Customer Experience, Business-focused Software and Services


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