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We are happy to share some insights about RingCentral drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Emplifi drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Salesforce drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


Contract life cycle management software is not new, operating since the ‘80s as a document management and process application. It got a boost in popularity from the launch of customer relationship management systems in the ‘90s and the cloud in the 2000s. But the advent of digitizing contracts – as opposed to an electronic version (such as a PDF) attached to an account – gave rise to a new...

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Topics: sales engagement, revenue management, Office of Revenue


We are happy to share some insights about Five9 drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Talkdesk drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about LiveVox drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Content Guru drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Verint drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Genesys drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about NICE drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about SAP drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

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Topics: Revenue Performance Management, Office of Revenue


We are happy to share some insights about Salesforce drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

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Topics: Revenue Performance Management, Office of Revenue


We are happy to share some insights about Xactlydrawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

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Topics: Revenue Performance Management, Office of Revenue


We are happy to share some insights about Board International drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

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Topics: Revenue Performance Management, Office of Revenue


We are happy to share some insights about Anaplan drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

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Topics: Revenue Performance Management, Office of Revenue


We are happy to share some insights about Varicentdrawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Revenue Performance Management, Office of Revenue


We are happy to share some insights about Oracledrawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

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Topics: Revenue Performance Management, Office of Revenue


Demand for e-learning and online training is steadily growing, fueling the need for richer content that is easy to acquire. Training software has been available across a variety of industries since the invention of the personal computer and the internet, just on a much smaller scale. The demand for online education and training applications has grown steadily due to the flexibility and...

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Topics: Customer Experience, Learning Management, Customer Experience Management


JAGGAER offers cloud-based software for sourcing and purchasing that is designed to organize and manage the processes in which organizations buy goods or services from their suppliers. When those items are used to create an organization’s products or services, it is called direct or strategic spend, while buying things like office supplies and computers needed to operate the organization is...

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Topics: Office of Finance, Purchasing / Sourcing / Payments


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