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JAGGAER offers cloud-based software for sourcing and purchasing that is designed to organize and manage the processes in which organizations buy goods or services from their suppliers. When those items are used to create an organization’s products or services, it is called direct or strategic spend, while buying things like office supplies and computers needed to operate the organization is...

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Topics: Office of Finance, Purchasing / Sourcing / Payments


As an organization transitions from being smaller and more informally managed to a larger business, it typically needs formal processes and controls. These ensure accurate financial reporting and protect the organization’s assets. These controls include, for example, systematic reviews and approvals, a second signature for the disbursement of material amounts, supervision when creating and...

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Topics: Office of Finance, ERP and Continuous Accounting, digital finance, Consolidate/Close/Report


Delivering exceptional customer support is crucial for organizations across industries, and this need has grown significantly in recent years. As customer experience support has become more prominent, there has been a push to align service, sales and marketing departments to provide a seamless, omnichannel experience.

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Topics: Customer Experience, Contact Center


Work management software organizes tasks and activities, project planning and resource management in a platform tailored to meet the needs of specific teams. The category sprang from the need to manage projects more efficiently, streamlining time expenditures and communication while enhancing accountability and trust among the workforce. Wrike offers a unified platform that enables workers to...

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Topics: Work Management, Digital Business


Tools that enable successful customer experiences are undergoing speedy, innovative transformations. CX has emerged as a critical focus for businesses across industries, and organizations have recognized the importance of delivering exceptional experiences to attract and retain customers in an increasingly competitive landscape. Medallia is one vendor serving those needs across a wide range of...

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Topics: Customer Experience, Customer Experience Management


The management of work revolves around the myriad of details related to tasks including reviewing and responding to emails, updating documents and spreadsheets, and working from handwritten or siloed to-do lists. These traditional methods, however, can easily cause information silos and disconnected aspects of coordination across people and locations. The implementation of work management...

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Topics: Work Management, Digital Business


Over the last several years, the contact center industry has been experiencing significant transformation due to evolving customer expectations, the rapid growth of digital channels, data security concerns, scalability requirements, and regulatory compliance. Today’s contact center agents play a vital role in building customer relationships, but they often find themselves handling increasingly...

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Topics: Customer Experience, Customer Experience Management


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

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Topics: Digital Business, Office of Revenue


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

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Topics: Human Capital Management, Talent Management, Workforce Management, AI and Machine Learning


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

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Topics: business intelligence, Analytics, Digital Technology, natural language processing, Analytics and Data, AI and Machine Learning


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

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Topics: Customer Experience, Digital Technology


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

Read More

Topics: Office of Finance, Digital Business


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

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Topics: Marketing, Digital Marketing, intelligent marketing, product experience management, Customer Experience Management


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

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Topics: Operations & Supply Chain, Digital Business


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

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Topics: Cloud Computing, Data Management, Data, Digital Technology, data operations, Analytics and Data


We are happy to share some insights about Maxio drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Subscription Management, Office of Revenue


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

Read More

Topics: Digital Technology, Digital Business


We are happy to share some insights about Ordway drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Subscription Management, Office of Revenue


The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

Read More

Topics: Digital Technology, robotic automation


We are happy to share some insights about OneBill drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Subscription Management, Office of Revenue


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