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We are happy to share some insights about IBM drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: embedded analytics, Analytics, analytic data platforms, Augmented Analytics, Collaborative Analytics, Mobile Analytics, Analytics and Data


We are happy to share some insights about Zoom drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about SAP drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: embedded analytics, Analytics, analytic data platforms, Augmented Analytics, Collaborative Analytics, Mobile Analytics, Analytics and Data


We are happy to share some insights about AWS drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Twilio drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Mitel drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Alvaria drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about 8x8 drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Enghouse Interactive drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Vonage drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Dialpad drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Cisco drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Avaya drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about RingCentral drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Emplifi drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Salesforce drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


Contract life cycle management software is not new, operating since the ‘80s as a document management and process application. It got a boost in popularity from the launch of customer relationship management systems in the ‘90s and the cloud in the 2000s. But the advent of digitizing contracts – as opposed to an electronic version (such as a PDF) attached to an account – gave rise to a new...

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Topics: sales engagement, revenue management, Office of Revenue


We are happy to share some insights about Five9 drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about Talkdesk drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


We are happy to share some insights about LiveVox drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

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Topics: Customer Experience, Contact Center, agent management


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