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Technical College System Earns Digital Leadership Award in Customer Experience with Salesforce and TargetX for 2021

Posted by ISG Software Research on 10 January 2022

The annual Ventana Research Digital Leadership Awards recognize organizations and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their organization. This prestigious award...

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Topics: Performance Management, Sales, Customer Experience, Human Capital Management, Marketing, Marketing Performance Management, Office of Finance, Voice of the Customer, Continuous Planning, Business Continuity, Learning Management, Analytics, Business Intelligence, Cloud Computing, Data Governance, Data Integration, Internet of Things, Business Planning, Contact Center, Data, Product Information Management, Sales Performance Management, Talent Management, Workforce Management, Financial Performance Management, Digital Technology, Digital Marketing, Digital Commerce, Operations & Supply Chain, Enterprise Resource Planning, Total Compensation Management, Continuous Payroll, Field Service, Process Mining, Streaming Analytics, Conversational Marketing, Digital Experience Platform, Experience Management, Digital Communications, Analytics and Data, AI and Machine Learning

Chewy Earns Digital Leadership Award in Data with Alation for 2021

Posted by ISG Software Research on 07 January 2022

The annual Ventana Research Digital Leadership Awards recognize organizations and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their organization. This prestigious award...

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Topics: Performance Management, Sales, Customer Experience, Human Capital Management, Marketing, Marketing Performance Management, Office of Finance, Voice of the Customer, Continuous Planning, Business Continuity, Learning Management, Analytics, Business Intelligence, Cloud Computing, Data Governance, Data Integration, Internet of Things, Business Planning, Contact Center, Data, Product Information Management, Sales Performance Management, Talent Management, Workforce Management, Financial Performance Management, Digital Technology, Digital Marketing, Digital Commerce, Operations & Supply Chain, Enterprise Resource Planning, Total Compensation Management, Continuous Payroll, Field Service, Process Mining, Streaming Analytics, Conversational Marketing, Digital Experience Platform, Experience Management, Digital Communications, Analytics and Data, AI and Machine Learning

Emerson Earns Digital Leadership Award in Analytics with Domo for 2021

Posted by ISG Software Research on 06 January 2022

The annual Ventana Research Digital Leadership Awards recognize organizations and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their organization. This prestigious award...

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Topics: Performance Management, Sales, Customer Experience, Human Capital Management, Marketing, Marketing Performance Management, Office of Finance, Voice of the Customer, Continuous Planning, Business Continuity, Learning Management, Analytics, Business Intelligence, Cloud Computing, Data Governance, Data Integration, Internet of Things, Business Planning, Contact Center, Data, Product Information Management, Sales Performance Management, Talent Management, Workforce Management, Financial Performance Management, Digital Technology, Digital Marketing, Digital Commerce, Operations & Supply Chain, Enterprise Resource Planning, Total Compensation Management, Continuous Payroll, Field Service, Process Mining, Streaming Analytics, Conversational Marketing, Digital Experience Platform, Experience Management, Digital Communications, Analytics and Data, AI and Machine Learning

Migros Aare Earns Overall Digital Leadership Award with Unit4 for 2021

Posted by ISG Software Research on 05 January 2022

The annual Ventana Research Digital Leadership Awards recognize organizations and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their organization. This prestigious award...

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Topics: Performance Management, Sales, Customer Experience, Human Capital Management, Marketing, Marketing Performance Management, Office of Finance, Voice of the Customer, Continuous Planning, Business Continuity, Learning Management, Analytics, Business Intelligence, Cloud Computing, Data Governance, Data Integration, Internet of Things, Business Planning, Contact Center, Data, Product Information Management, Sales Performance Management, Talent Management, Workforce Management, Financial Performance Management, Digital Technology, Digital Marketing, Digital Commerce, Operations & Supply Chain, Enterprise Resource Planning, Total Compensation Management, Continuous Payroll, Field Service, Process Mining, Streaming Analytics, Conversational Marketing, Digital Experience Platform, Experience Management, Digital Communications, Analytics and Data, AI and Machine Learning

WANdisco Enables Data Resilience for Cloud Computing

Posted by ISG Software Research on 30 December 2021

Industry challenges from demand, to supply chain latency, to fulfillment have created significant impediments for retailers, vendors, suppliers and customers across the globe, without a clear end in sight. Organizations that use digital technology to access information that informs actions — or reactions — to situations that arise unexpectedly demonstrate better digital readiness. The use of...

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Topics: Cloud Computing, Data, Analytics and Data

FloQast Automates Accounting for Faster Close

Posted by ISG Software Research on 29 December 2021

Over the past decade, close-management software has evolved to enable even midsize organizations to streamline department processes, operate in a virtual mode, accelerate the accounting close and reduce staff stress. It’s one step toward continuous accounting, which is defined by Office of Finance Research Director Robert Kugel as an approach to managing transactions recording and accounting that...

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Topics: Office of Finance, Business Planning, Financial Performance Management, ERP and Continuous Accounting, profitability management, digital finance

Kyligence Brings Simplification to Data Processes for Analytics

Posted by ISG Software Research on 28 December 2021

Data platforms are designed to manage and analyze big data, enabling organizations to leverage their data to operate with greater efficiency across on-premises, hybrid and multi-cloud environments. Our Analytics and Data Benchmark Research finds that while 58% are using big data in their analytics processes, less than one quarter (23%) are satisfied with their technology’s support for big data....

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Topics: Data Governance, Data Integration, Data, data lakes, Streaming Data, data operations, Data Platforms

Power ON Modernizes Business Planning

Posted by ISG Software Research on 23 December 2021

Power ON is software designed for organizations to streamline their business planning, budgeting, forecasting, reviewing and reporting, in order to make these processes more effective and accurate. Organizations do a lot of planning: In addition to the budget, they plan headcount, sales, production and their supply chain, as well as other business functions, and traditionally execute this using...

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Topics: Office of Finance, Business Planning, Financial Performance Management, ERP and Continuous Accounting, revenue and lease accounting, profitability management, digital finance

Xero Energizes Small Business with Cloud-Based Accounting and Finance

Posted by ISG Software Research on 21 December 2021

A digital finance and accounting organization is one that uses software to enhance efficiency by eliminating manual operations and automating workflows, improving financial data quality. This is especially relevant to small to midsize organizations that need to minimize administrative overhead yet still have financial controls and operational visibility to achieve and sustain profitable growth. A...

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Topics: Office of Finance, Analytics, Digital Technology, digital finance, AI and Machine Learning

Salary.com Advances Compensation Effectiveness

Posted by ISG Software Research on 13 December 2021

Total Compensation Management (TCM) is a strategic HCM area focused on the processes, data, analytics and technology capabilities needed to achieve an integrated and holistic approach to rewarding employees for their value and contributions. One aspect of TCM is pay equity which, simply defined, means pay comparability and fairness and a lack of bias. It is an organization’s ability to determine...

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Topics: Human Capital Management, Learning Management, Talent Management, Workforce Management, Payroll Management, Total Compensation Management, employee experience, Continuous Payroll

Domino Manages Data Science Life Cycle

Posted by ISG Software Research on 23 November 2021

With more and more data available to analyze, organizations are realizing the value that sophisticated analyses using artificial intelligence and machine learning (AI/ML) can provide. The benefits of these analyses are significant: our Dynamic Insights research on machine learning finds that organizations most often benefit through competitive advantage, but also improved customer experiences,...

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Topics: business intelligence, Analytics, Data Governance, Data Integration, Data, Business, Digital Technology, AI and Machine Learning

Guide Successful Technology Vendor Selections for Best Outcomes

Posted by ISG Software Research on 08 November 2021

Business improvement stems from technology investments that advance automation and apply intelligence to your work and processes, increasing the potential achievement of desired outcomes. Assessing vendors and utilizing technology for optimization and innovation is the foundation for digital transformation, and our chief research officer asserts that by 2025, over one-half of organizations will...

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Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Operations & Supply Chain, Digital Business, Office of Revenue

Virtualizing Data Architectures for Hybrid Cloud-Computing

Posted by ISG Software Research on 04 November 2021

The virtualization of business and the evolution of digital transformation to applications and systems that operate in cloud computing — or the “as-a-service” environment — has fragmented enterprise and data architectures. The role of cloud computing has become a utility to provide elastic resources in support of operational needs. For example, data in the cloud requirements are provided by...

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Topics: Cloud Computing, Data, Digital Technology, Digital transformation, data lakes, data operations, Digital Business, Data Platforms, AI and Machine Learning

H2O.ai Enables Smarter Applications with Open-Source ML Platform

Posted by ISG Software Research on 02 November 2021

The artificial intelligence industry is unique in that it has evolved to the point of making dramatic impacts across other markets. AI is used to help businesses scale, improve customer experiences, decrease waste and streamline cumbersome tasks. Ventana Research sees the need for AI innovation for the future of technology and the many other industries it influences, but making such tools...

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Topics: Analytics, Cloud Computing, Digital Technology, natural language processing, AI and Machine Learning

Quantum Workplace’s Performance Management Platform Builds Engagement

Posted by ISG Software Research on 29 October 2021

Performance management helps organizations understand, optimize and align performance through a variety of methods and processes and is an essential part of what is called digital business. For many organizations, engaging employees through a series of check-ups, goal tracking and kudos to encourage and motivate them helps ensure that expected people and operational performance is realized. But...

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Topics: Performance Management, Human Capital Management, Digital Business

Blue Prism’s Robotic Process Automation Creates a Digital Workforce

Posted by ISG Software Research on 27 October 2021

Robotic process automation has developed into a significant part of the enterprise software and low- to no-code development approach in the past few years. Organizations utilize the software primarily to automate predictable, rule-based, repetitive tasks, but the use is now expanding into more intelligent automation. Ventana Research sees the need for further innovation within the RPA market to...

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Topics: Digital Technology, robotic automation

Clari Enables Improved Performance in Revenue Operations

Posted by ISG Software Research on 25 October 2021

For disruptive technology companies, maturity is often accompanied by the realization that customer retention and expansion are as important as a new logo acquisition. Arriving at this realization is one thing; reorienting your organization to it is another. The necessity of aligning revenue-generating functions in business-to-business technology has been common knowledge for quite some time....

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Topics: Sales, Sales Performance Management, sales engagement, revenue management

Effective Digital Learning Experiences Build Organizational Readiness

Posted by ISG Software Research on 22 October 2021

Business continuity — especially during a pandemic, natural disaster, cyber event or geopolitical situation — requires business and risk mitigation processes. Unfortunately, few organizations are prepared to respond appropriately. Whether an organization rises to the challenge or descends into survival mode is determined by the way it meets the expectations of the workforce, customers,...

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Topics: Human Capital Management, Business Continuity, Learning Management, Operations & Supply Chain, Digital transformation, Digital Business, Experience Management

Solace Event-Driven Architecture Enables Hybrid Cloud Computing

Posted by ISG Software Research on 21 October 2021

When you think about it, events are at the very core of computing, right down to the simplest if-then operation in a spreadsheet. Each event leads to a set of choices, often binary, which then become events in themselves. As computing has become more ubiquitous and has developed into the architecture upon which all business and commerce runs, the events themselves have become more consequential...

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Topics: Analytics, Cloud Computing, Internet of Things, Data, Digital Technology, Streaming Data, Streaming Analytics, AI and Machine Learning

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