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We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
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Organizations that make a higher proportion of business decisions based on data stand to gain competitive advantage, responding faster to worker and customer demands for more innovative, data-rich applications and personalized experiences. The need for organizations to operate smarter requires insights derived from analytics through process and technology. Organizations of all sizes and industries are challenged to manage, govern, and process an increasing torrent of data generated in many formats by a multitude of disparate sources, while at the same time increasing analytic agility and accelerating business decision-making through the use of discovery, machine learning, predictive analytics and visualization, as well as generative AI. Doing so requires cultural and organizational, change, as well as the adoption of new technologies that enable new approaches to increase the value derived from the accumulated data.
ISG Software Research offers research-based guidance on analytics and data to help organizations enhance the value of information through the smarter use of data. Going beyond earlier methods of business intelligence, dashboards and reports is essential to ensure that everyone is able to not only access analytics, but act on them to optimize their business.
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Analyst Perspectives
Conversational Automation’s Impact on AI and CX
Conversational automation is one of those software segments that means something different depending on who yo...
Analyst Perspectives
Oracle Wants to Be the Database for AI
Founded as Software Development Laboratories in 1977, Oracle is a behemoth in the software industry, generatin...
Analyst Perspectives
Gaining Financial Management Effectiveness in Midsize Enterprises
Doing more with less is the defining characteristic of finance and accounting departments in midsize enterpris...
Analyst Perspectives
Preparing for Q-Day: Safeguarding Enterprises Against Quantum Threats
As quantum computing advances at an unprecedented pace, the concept of Q-Day—a day when quantum computers can ...
Analyst Perspectives
The Symbiotic Relationship Between Data Governance and AI
Data governance has always been a critical part of the data and analytics landscape. However, for many years, ...
Analyst Perspectives
Silos in HR, Sales and Finance for Total Rewards Strategy
For decades, organizations have treated sales incentive compensation as a separate entity, isolated from the b...
Analyst Perspectives
Informatica Embraces AI for Data Intelligence and Operations
It has been a little over a decade since the term data operations entered the analytics and data lexicon. It d...
Analyst Perspectives
The Consequences of AI-Induced Head Count Reduction for Contact Centers
Most of the discussion and planning around artificial intelligence (AI) tools for contact centers and CX has f...
Analyst Perspectives
HR Metrics That Matter: Why Your Turnover Rate Isn’t the Whole Story
Turnover rates have taken center stage in workforce discussions, often being the first metric leaders request ...
Analyst Perspectives
ThoughtSpot Delivers Democratized AI-Based Analytics
Natural language interfaces for business intelligence products existed long before the emergence of generative...
Analyst Perspectives
Infor Shows off AI, Process Mining and MES Advances
Infor provides industry-specific enterprise software that enhances business performance and operational effici...
Analyst Perspectives
Employee Experience: Is Software Helping or Hurting HCM?
HR software for HCM is supposed to be the great enabler of a better employee experience. It promises to stream...
Analyst Perspectives
Headless BI and Data Democratization Enables AI and Data-Driven Enterprises
In an earlier Analyst Perspective, I discussed data democratization’s role in creating a data-driven enterpris...
Analyst Perspectives
Are Your CX KPIs Built to Measure Outcomes or Activity?
There are contact centers, and there is customer experience. They are not the same thing, even though we have ...
Analyst Perspectives
Addressing Overwhelm in Enterprise Security Leadership
In an era defined by the relentless advance of cyber threats, enterprise security leaders grapple with an over...
Analyst Perspectives
Progress Enables Knowledge Graphs for Semantic AI
As enterprises embrace the potential opportunities presented by artificial intelligence (AI), they are quickly...
Analyst Perspectives
Kinaxis Demonstrates Accessible AI-Enabled Supply Chains
I recently attended Kinaxis’ annual user group meeting, Kinexions. The most important theme of the event was t...
Analyst Perspectives
HCM Suites and Workforces: Engagement and AI Strategies
For years, HR technology has been seen primarily as an administrative tool—handling records, payroll and compl...
Analyst Perspectives
AI Cybersecurity Lessons: Insights from the DeepSeek Incident
In a defining moment for the artificial intelligence (AI) sector, the recent breach involving Chinese company ...
Analyst Perspectives
NICE Orchestrates AI and Automation for Customer Journeys
One way to think about the change in service and support in the current dynamic technological environment is t...
Analyst Perspectives
Achieve a Faster Tax Provision Process for a Faster Close
Managing corporate income taxes is a challenge for chief financial officers and their tax department professio...
Analyst Perspectives
Workforce Planning Reimagined: AI Makes Forecasting Smarter
Workforce planning has long been a cornerstone of business strategy, yet many enterprises still approach it wi...
Analyst Perspectives
isolved’s Bold Vision for HR Tech and Services: After the Summit
Attending isolved’s first Analyst Summit was more than just an opportunity to hear about their latest innovati...
Analyst Perspectives
Board Goes All-In for External Data and AI to Improve Performance
ISG Research recently announced the results of its Business Planning Buyers Guide for 2025. We rated Board Exe...
Analyst Perspectives
Human Meets Machine with AI: How to Manage Technology with Workforce
In the rush to embrace AI and automation, organizations are making a critical misstep: they are treating techn...
Analyst Perspectives
Buyer Beware: The Evolution of Agentic AI in Business Software
Agents and “agentic AI” are all the rage now, eclipsing last year’s focus on artificial intelligence (AI) and ...
Analyst Perspectives
Skills vs. Jobs: Using Tech to Power Talent and Workforce Development
If you’ve ever held the same job title at two different companies, you know firsthand how misleading job-based...
Analyst Perspectives
The EU Scaling Back Sustainability Reporting Mandates
The recent recommendation by the European Commission to scale back the scope, granularity and timeline for sus...
Analyst Perspectives
SAP Unleashes Business Data Cloud for Unified AI Strategy
SAP was formed in 1972 to create standardized business software that would integrate all business processes an...
Analyst Perspectives
Demystifying APIs: What Every HR Buyer Needs to Know
If you’re an HR professional, the term “API” might make you want to hand things off to IT and move on with you...
Analyst Perspectives
Alteryx Refines AI Platform for Analytics
Increased enterprise focus on artificial intelligence (AI) and generative AI (GenAI) has served to sharpen the...
Analyst Perspectives
What Analysts Should Do When Anyone Can Analyze with AI
One of the promised benefits of artificial intelligence (AI), Generative AI (GenAI) and agents is that they ca...
Analyst Perspectives
Actian Enables Data Discovery and Data Intelligence
Data catalogs provide an inventory of data assets that surface metadata from data platforms, analytics tools a...
Analyst Perspectives
The State of Conversational Software Using Automation and AI
Conversational automation leverages artificial intelligence (AI)-powered agents, chatbots and virtual assistan...
Analyst Perspectives
Domo Enables Data Integration, Analytics and AI
As enterprises seek to expand and accelerate the adoption of artificial intelligence (AI) many are finding tha...
Analyst Perspectives
HiBob: A Modern HCM That Puts Culture and Simplicity at the Core
The HCM market has undergone a significant transformation in recent years. Legacy providers, long the dominant...
Analyst Perspectives
Agentic AI: Actions Speak Louder Than Words
AI, like analytics, must lead to action. Too often, in both cases, too much of the exercise is left to the rea...
Analyst Perspectives
A Strategic Approach to Replacing ERP Systems for Modernization and AI
Enterprise Resource Planning (ERP) systems are comprehensive software platforms designed to integrate and mana...
Analyst Perspectives
DataOps: Software for Operations and AI
Late 2024 saw the publication of the 2024 ISG Buyers Guides for DataOps, providing an assessment of 49 softwar...
Analyst Perspectives
Agentic AI Reliability Requirements for Data
It is now more than two years since the launch of ChatGPT introduced the world to generative AI (GenAI) and la...
Analyst Perspectives
Trintech Provides Reliable Record-to-Report Productivity
Trintech provides finance departments in larger and midsize enterprises with software to accelerate their acco...
Analyst Perspectives
The Power of Payroll: It’s More than Just a Paycheck
Payroll is one of the most universal touchpoints within any organization, impacting every employee on a regula...
Analyst Perspectives
Zoho Evolves Portfolio for Enterprises Using AI
Zoho’s recent analyst conference was an opportunity to explore how the India-founded software company is farin...
Analyst Perspectives
Prophix’s FP&A Plus Brings Higher Performance to Midsize Enterprises
While headlines tend to focus on flashier topics, arguably the biggest business impact from technology advance...
Analyst Perspectives
SugarCRM as a Revenue Platform with AI for Sellers
I was recently a guest of SugarCRM at their 2025 Analyst summit with an opportunity to meet with the executive...
Analyst Perspectives
How Software Can Help Usage Pricing Adoption
Based on the number of invitations I have received to speak on the topic, usage pricing (also referred to as c...
Analyst Perspectives
Adapting to Higher Inflation Longer with Profitability Management
In anticipation of conditions that suggested accelerating price increases, I wrote in 2021 about how technolog...
Analyst Perspectives
Redpanda Lowers the Complexity and Cost of Streaming and Event Data
I recently wrote about the need for enterprises to harness events to process and act upon data at the speed of...
Analyst Perspectives
Databricks Scores Massive Funding Round, Continues to Expand Its Offerings
Databricks recently announced its Series J funding round, successfully raising $10 billion at a valuation of $...
Analyst Perspectives
Data Catalogs Serve Multiple Roles and Use Cases
Metadata management has played a role in data governance and analytics for many years. It wasn’t until the eme...
Analyst Perspectives
ESG Management Software is Essential for Efficient Compliance
Enterprises have been investing in software to manage their environmental, social and governance (ESG) objecti...
Analyst Perspectives
The Impact of the Cloud and AI on Evolving Data Platform Requirements
The degree to which data platforms are critical to efficient business operations cannot be overstated. Without...
Analyst Perspectives
Intercompany Financial Management is Essential for Multinationals
ISG Software Research coined the term intercompany financial management to define a discipline for structuring...
Analyst Perspectives
MongoDB Enhances Developer Data Platform
Despite all the interest in artificial intelligence (AI) and generative AI (GenAI), ISG’s Buyers Guide for Dat...
Analyst Perspectives
External Data Supports More Accurate Planning
I recently completed the latest edition of our Business Planning Buyers Guide, which reviews and assesses the ...
Analyst Perspectives
Cloudera Enables Hybrid Cloud Data and AI
Too often, enterprises find that data is distributed across multiple silos on-premises and in the cloud. More ...
Analyst Perspectives
Building Inclusive Workplaces: HR Tech's Role in DEIB Transformation
Technology should be viewed as an enabler of program success for diversity, equity, inclusion and belonging, p...
Analyst Perspectives
There Are Gaps in the CX Toolkit Waiting to Be Filled
The breadth of customer experience (CX) solutions created by software providers in recent years has expanded i...
Analyst Perspectives
Let’s Put the “A” Back in FP&A
When considered at all, unintended consequences are expected to be negative. As enterprises and institutions r...
Analyst Perspectives
Streamline Subscription Accounting to Increase Productivity
The subscription and recurring revenue business models became a significant part of the economy this century w...
Analyst Perspectives
AI Use Cases for Field Service
Field service is an often-overlooked area of the service equation, in part because managing its operations inv...
Analyst Perspectives
Transforming Task Automation: The Future of Intelligent Orchestration
The evolution from basic task automation platforms to advanced task orchestration and management marks a miles...
Analyst Perspectives
Bigeye Enable Monitoring, Quality and Lineage of Data
I previously explained that data observability software has become a critical component of data-driven decisio...
Analyst Perspectives
Infor’s Velocity Summit Highlights Multiple Advances and Enhancements
I recently attended Infor’s Velocity Summit, designed to showcase the latest versions of its CloudSuite ERP so...
Analyst Perspectives
What Open Platforms Mean for Contact Centers
Software providers have identified “openness” as a key consideration for contact center buyers. Since there is...
Analyst Perspectives
Capital One Offers Cost Controls for Cloud Data Warehouses
The adoption of cloud environments for analytic workloads has been a key feature of the data platforms sector ...
Analyst Perspectives
A Planning Center of Excellence Delivers Performance Improvement
Artificial Intelligence and generative AI are beginning to change how enterprises do many things, especially p...
Analyst Perspectives
Beyond Buzzwords: How HR Tech Can Drive DEIB Success
For many years, HR teams encountered an endless stream of buzzwords often intended to garner excitement about ...
Analyst Perspectives
Restructuring Cybersecurity: Lessons from Microsoft's Recent Changes
The structures that govern enterprise security teams are under scrutiny. A recent report from a government wat...
Analyst Perspectives
Verint Focuses Bots on Contact Center Outcomes
Verint is operating in quite a different marketplace for contact center and agent management technology than e...
Analyst Perspectives
Generative Automation: An Alternative for Process Optimization
Agents are all the rage—and for a good reason. They are a way to automate work almost effortlessly so that rep...
Analyst Perspectives
The Increasing Importance of Open Table Formats
I previously wrote about the importance of open table formats to the evolution of data lakes into data lakehou...
Analyst Perspectives
Unlocking Success with Enterprise GenAI Tools
Generative AI (GenAI) software can transform various aspects of enterprise operations, which makes it a critic...
Analyst Perspectives
Oracle Advances its AI-Enabled Supply Chain Management Suite
Oracle announced significant updates to its Fusion Cloud Supply Chain & Manufacturing (SCM) software at th...
Analyst Perspectives
Contact Center AI Gain Traction: Profitable Use Cases
With a flood of artificial intelligence-related tools now available for contact center buyers, it can be helpf...
Analyst Perspectives
Denodo Provides a Logical Approach to Data Management
Although the terms data fabric and data mesh are often used interchangeably, I previously explained that they ...
Analyst Perspectives
You Don’t Have to Put Up with a Manual Quote to Contract Process
In a previous role I was actively involved with identifying and implementing dashboards and reports tracking k...
Analyst Perspectives
Sprinklr Zeros in on a CXM Platform
Sprinklr’s analyst day in September was an opportunity for the company to dive deeply into its progress in piv...
Analyst Perspectives
Fauna’s Data Platform Combines Agility and Transaction Integrity
As I noted in the 2024 Buyers Guide for Operational Data Platforms, intelligent applications powered by artifi...
Analyst Perspectives
Should I Stay or Go? Migrating to AI-Enabled Applications
Artificial intelligence-enabled business applications have advanced considerably over the past year as softwar...
Analyst Perspectives
Detecting and Preventing Bias: A Crucial Element of AI Governance
In today's rapidly evolving technological landscape, artificial intelligence (AI) governance has emerged as a ...
Analyst Perspectives
Collibra Provides a Platform for Data Intelligence
As I recently noted, the term “data intelligence” has been used by multiple providers across analytics and dat...
Analyst Perspectives
Data as a Product: Needs and Requirements
I previously wrote about data mesh as a cultural and organizational approach to distributed data processing. D...
Analyst Perspectives
Avoiding Toxicity in Generative AI
As I’ve written recently, artificial intelligence governance is a concern for many enterprises. In our recent ...
Analyst Perspectives
Snowflake Offers a Platform for AI as well as Data
As I explained in our recent Buyers Guide for Data Platforms, the popularization of generative artificial inte...
Analyst Perspectives
Embracing the Skills Economy: A Talent Management Revolution
The topic of skills is not new to the world of talent management or development, making many appearances in th...
Analyst Perspectives
CCaaS, CPaaS or UCaaS for CX? It Doesn’t Matter.
It is unfortunate that business-focused digital communications are sold under three different headings: Contac...
Analyst Perspectives
Harness Events to Process Data at the Speed of Business
The final of the men’s 100 meters at the Paris Olympics this summer was a reminder that being successful requi...
Analyst Perspectives
The Prophix One Platform Supports a More Effective Finance Department
Prophix launched its Prophix One platform earlier this year. CFOs of midsize enterprises should take a look at...
Analyst Perspectives
Sage Analyst Summit Details its Differentiated Strategic Path
Sage recently held an analyst summit to take a deeper dive into its product and technology roadmap, complement...
Analyst Perspectives
IBM Provides Architectural Choice for Data Platforms
Enterprises face a bewildering level of choice in relation to data platforms, as evidenced by the number of so...
Analyst Perspectives
Cloud Platforms and Accessibility Hurdles
The latest ISG Buyers Guide for Cloud Computing Platforms uncovers the market evolution of regional and global...
Analyst Perspectives
Technology Transforms ERP for a More Effective Finance Department
ERP systems have been the central nervous system of enterprises for more than three decades, handling business...
Analyst Perspectives
OneStream Splash Highlights Practical AI Advances
OneStream offers a platform designed to serve the needs of accounting and financial planning and analysis (FP&...
Analyst Perspectives
Confluent Enables Enterprises to Operate in Real Time
I have written on multiple occasions about the increasing proportion of enterprises embracing the processing o...
Analyst Perspectives
Gain Finance Department Productivity with Straight-Through Processing
Improving data management is at the forefront of my Office of Finance research practice because, when not mana...
Analyst Perspectives
Compensation Renaissance: The Role of Technology in Revamping Rewards
Compensation practices are currently experiencing a substantial transformation, driven by evolving workforce e...
Analyst Perspectives
Competitive Innovation is Improving the Economics of GenAI
At this stage of the development of Generative AI, there’s much we can see clearly (at least we think we can),...
Analyst Perspectives
Market Observations on AI Governance
Having just completed our AI Platforms Buyers Guide assessment of 25 different software providers, I was surpr...
Analyst Perspectives
What’s New in Technology for Office of Revenue?
Spring and fall are conference seasons, and this spring I was fortunate to be invited to several software prov...
Analyst Perspectives
The Evolving Strategic Needs for Successful AI and ML
The artificial intelligence and machine learning landscape was profoundly altered by the emergence of generati...
Analyst Perspectives
The Buyers Guides for Financial Consolidation and Close Classifies and Rates Software Providers
I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software provider...
Analyst Perspectives
The Buyers Guides for Learning Management Systems Classifies and Rates Software Providers
I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software provider...
Analyst Perspectives
The Buyers Guides for Cloud Computing Platforms Classifies and Rates Software Providers
I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software provider...
Analyst Perspectives
The Buyers Guides for Subscription Management Classifies and Rates Software Providers
I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software provider...
Analyst Perspectives
The Buyers Guides for AI Platforms Classifies and Rates Software Providers
I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software provider...
Analyst Perspectives
The Buyers Guides for Data Platforms Classifies and Rates Software Providers
I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software provider...
Analyst Perspectives
Solace Shines for Event-Driven Integration
I previously wrote about the ongoing importance of event brokers and event management in enabling enterprises ...
Analyst Perspectives
Boomi Offers Innovation in API and AI
I previously wrote about the potential for generative artificial intelligence technology to enhance the integr...
Analyst Perspectives
Who Poisoned the AI Watering Hole: Adversarial Threats in AI
Embracing artificial intelligence technologies opens doors for innovation and efficiency. Alongside these oppo...
Analyst Perspectives
Monte Carlo Addresses Performance as a Measure of Data Reliability
I recently wrote about the role data observability plays in generating value from data by providing an environ...
Analyst Perspectives
Businesses Need a More Expansive View of Self-Service’s Value
Self-service has changed immensely in recent years. It has gotten better, qualitatively, in delivering answers...
Analyst Perspectives
ServiceNow Puts AI to Work at Knowledge 2024 Conference
ServiceNow is a global software provider that has developed a cloud computing platform that helps organization...
Analyst Perspectives
Verint Turns Focus to CX Automation and AI
Verint held its analyst conference recently, using the opportunity to flesh out how it is responding to the ra...
Analyst Perspectives
Data Operations Improves Trust in Data for Analytics and AI
Enterprises are embracing the potential for artificial intelligence (AI) to deliver improvements in productivi...
Analyst Perspectives
AI is Changing the Market for Consolidation Software
Until recently, dedicated consolidation software had been a sleepy category. First introduced in the 1980s as ...
Analyst Perspectives
Google Advances Cloud Data Platforms and Analytics Services with GenAI
The emergence of generative artificial intelligence (GenAI) has significant implications at all levels of the ...
Analyst Perspectives
Resilient Supply Chains and AI to Manage Costs
Rebalancing supply chains to improve resiliency has been a focus of enterprises with even moderately complex a...
Analyst Perspectives
Data Observability Improves Trust in Data for Decision-Making
I recently wrote about the development, testing and deployment of data pipelines as a fundamental accelerator ...
Analyst Perspectives
The Decomplexification of IT: Simplifying Enterprise Technology
The technology landscape for enterprise IT faces a daunting challenge: complexity. As systems grow more intric...
Analyst Perspectives
Oracle Demonstrates Embedded AI for Productivity Gains
Oracle held an industry analyst summit recently where the focus was on artificial intelligence (AI) and embedd...
Analyst Perspectives
The Path to Equitable Compensation
Today’s workforce places a high expectation on an enterprise’s commitment to fostering a fair and inclusive wo...
Analyst Perspectives
Automation Addresses VAT Tax Challenges
Value-added tax is a consumption tax levied at every point in a supply chain—from production to final sale. It...
Analyst Perspectives
Dremio Enables Self-Service Analytics for the Data Lakehouse
I previously wrote about the potential for rapid adoption of the data lakehouse concept as enterprises combine...
Analyst Perspectives
AI Can Boost CX Outcomes in Field Service
Field service operations are not often discussed as part of enterprise customer experience planning, but there...
Analyst Perspectives
The CFO AI Trilemma: Cut Costs, Accomplish More or Both
We’re quickly approaching the moment when it becomes clear that artificial intelligence (AI) and generative AI...
Analyst Perspectives
Google Expands AI Capabilities at Cloud Next ’24
The artificial intelligence (AI) market is exploding with activity, which is part of the reason we recently an...
Analyst Perspectives
Digitizing Tax Provision to Streamline the Close, Reduce Risk
The tax provision process is an essential part of the close process and a core responsibility of tax departmen...
Analyst Perspectives
Wiiisdom Improves Trust in Data With Analytics Testing and Governance
Many organizations have adopted DataOps to apply agile development, DevOps and lean manufacturing processes to...
Analyst Perspectives
AI Increases the Value of Order-to-Cash Automation
If you search “for want of a nail” on your browser, you’ll discover the age-old wisdom that seemingly trivial ...
Analyst Perspectives
The Buyers Guides for Digital Comms Classifies and Rates Software Providers
I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software provider...
Analyst Perspectives
Making Purchasing Departments AI-Ready
There have been a multitude of potential use cases for artificial intelligence (AI) and generative AI (GenAI) ...
Analyst Perspectives
AI and Learning: A Tech Evolution
It has been a predominant buzzword for several years across all areas of human resources (HR), but artificial ...
Analyst Perspectives
GenAI has the Potential to Change the Face of Analytics
Analytics software is used by business analysts and decision-makers to facilitate the generation of insights f...
Analyst Perspectives
Designing a Smart and Sustainable HR Tech Stack
The importance of human resources technology in the workplace is growing at a phenomenal pace. While many HR a...
Analyst Perspectives
Data Orchestration Automates and Accelerates Analytics and AI
I recently wrote about the development, testing and deployment of data pipelines as a fundamental accelerator ...
Analyst Perspectives
What Is So Different About B2B Digital Commerce?
As a business application tech analyst, I tend to focus more on B2B than B2C and the differences between the t...
Analyst Perspectives
The Buyers Guides for Workforce Management Classifies and Rates Software Providers
I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software provider...
Analyst Perspectives
Stibo Systems Facilitates Trust in Data With AI-Driven MDM
I previously explained how master data management helps provide trust in data, making it one of the most signi...
Analyst Perspectives
Sage Intacct Enhances Its Roadmap for AI and Generative AI
Sage Intacct recently held its annual user conference, and while there were plenty of product announcements an...
Analyst Perspectives
Salesforce Wants Everyone to be an Einstein with AI
I recently attended the Salesforce Trailblazer DX event to learn more about Salesforce’s artificial intelligen...
Analyst Perspectives
Navigating the Enterprise IT Ops Labyrinth
Enterprises are increasingly recognizing the need to streamline operations for efficiency, agility and innovat...
Analyst Perspectives
DataOps.live Enables the Development of Data Products
I wrote recently about the role that data intelligence has in enabling enterprises to facilitate data democrat...
Analyst Perspectives
AI Innovations in Data and Analytics at SAP
Data and analytics have become increasingly important to all aspects of business. The modern data and analytic...
Analyst Perspectives
Data Pipelines Integrate Data Processing and Enable AI
The development, testing and deployment of data pipelines is a fundamental accelerator of data-driven strategi...
Analyst Perspectives
Data Intelligence: Fundamental to Data Architecture
As enterprises seek to increase data-driven decision-making, many are investing in strategic data democratizat...
Analyst Perspectives
Smart Manufacturing Increases Productivity and Resilience
Smart manufacturing is a strategic operating approach that aligns advanced manufacturing technology with syste...
Analyst Perspectives
Refocus on AI, Skill-Building for the Greatest Operational Impact
In the technology industry, 2023 will be remembered as the year of generative artificial intelligence. Yes, th...
Analyst Perspectives
Technology Maximizes Investment in Learning Experiences
The workforce of today has been very clear with their needs, wants and expectations. They need to feel seen, v...
Analyst Perspectives
AI Makes Accounts Receivable a Customer-Facing Organization
Artificial intelligence seems poised to change everything, although naturally a great deal of attention tends ...
Analyst Perspectives
Zendesk Shifts the Conversation from Service to Enterprise CX
The next phase of buying for contact centers and adjoining service/customer experience (CX) teams is going to ...
Analyst Perspectives
Maximizing Technology to Engage Generations in the Workplace
By the year 2025, the U.S. Department of Labor estimates that the generational makeup of our workforce will be...
Analyst Perspectives
Navigating Security Threats with CTEM Integration
Is your organization prepared for the increasingly sophisticated and pervasive cyber threats that are challeng...
Analyst Perspectives
Voice of the Customer Measurement Is Well Beyond Surveys
Contact centers have collected customer feedback almost as long as there have been telephones. The simple bina...
Analyst Perspectives
From Lead to Cash to Revenue Life Cycle Management
Much development and marketing resource is being directed at technology that supports tracking and managing th...
Analyst Perspectives
As Interest in AI Scales, So Does Domino Data Lab
Interest in artificial intelligence (AI) is exploding driven in large part by the widespread interest in gener...
Analyst Perspectives
Teradata Encourages AI and Analytics Experimentation
Cloud computing has had an enormous impact on the analytics and data industry in recent decades, with the on-d...
Analyst Perspectives
Zoho’s Roadmap Addresses Evolving Enterprise Needs
Zoho recently held its annual analyst day to communicate its strategy, objectives and product roadmap. The pri...
Analyst Perspectives
Zero-ETL Enables Real-Time Analytics on Single-Source Data
It is well known that data integration, transformation and preparation represent a significant proportion of t...
Analyst Perspectives
CTEM: Proactive Security Defense for Business
Cyber threats are becoming more sophisticated and pervasive, posing a major challenge for CIOs and IT leaders....
Analyst Perspectives
Productivity by 1,000 Cuts: Building AI Feasibility From the Bottom Up
After a year of near-constant AI chatter, the broad strokes of how the technology will roll out in business ov...
Analyst Perspectives
Uniphore Puts AI to Work Automating Interactions
The first wave of discussions around artificial intelligence (AI) in the contact center was focused on providi...
Analyst Perspectives
Why AI Should Be a Focus for the Office of Finance
With a year of AI-everywhere-all-the-time chatter now in the rearview mirror, finance and accounting departmen...
Analyst Perspectives
Couchbase Addresses Real-Time Analytics
I have previously written about the impact of intelligent operational applications on the requirements for dat...
Analyst Perspectives
Planning to Get Ahead of What’s Next in the 21st Century
We live in an era of uncertainty, not unpredictability. Managing in uncertain times is always difficult, but t...
Analyst Perspectives
Look Out: Computer Vision in AI is Coming Into Sight
Unstructured data has been a significant factor in data lakes and analytics for some time. Twelve years ago, n...
Analyst Perspectives
Technology Makes Purchasing More Effective
Digitally transforming finance operations has been a priority since 2020. For purchasing and the procure-to-pa...
Analyst Perspectives
Five Leading Business Outcomes with Enterprise Cloud Computing
The migration of on-premises applications to the cloud has become more than just a technological shift; it’s a...
Analyst Perspectives
InterSystems Smart Data Fabric Supports Intelligent Applications
The increasing importance of intelligent operational applications driven by artificial intelligence (AI) is bl...
Analyst Perspectives
Generative AI Makes Natural Language Analytics a Reality
We’ve been saying for years that natural language processing (NLP) and natural language analytics would greatl...
Analyst Perspectives
Akeron Vulki: A Sales Performance Application with a Difference
Revenue and sales performance used to be the preserve of a few software providers as many enterprises made do ...
Analyst Perspectives
The 2024 HCM Market Agenda: Using AI to Transform Experiences
Ventana Research recently announced its 2024 Market Agenda for Human Capital Management, continuing the guidan...
Analyst Perspectives
Sentiment Analysis Unlocks Deeper, Better CX
We are going through an analytics revolution in and around contact centers. There is more data to analyze and ...
Analyst Perspectives
Why I joined ISG and Ventana Research’s HCM Technology Practice
I am excited to announce that I have joined Ventana Research and ISG to lead coverage of the Human Capital Man...
Analyst Perspectives
Explore Wide-Column Stores for Database Flexibility
I have previously written about the functional evolution and emerging use cases for NoSQL databases, a categor...
Analyst Perspectives
Digital Business Market Agenda for 2024: Intelligence-Driven Engagement
With Ventana Research’s 2024 Digital Business Market Agenda, we continue the guidance we have offered for two ...
Analyst Perspectives
Sales Engagement or CRM – Which Way to the Sales Freeway?
Sales and revenue operations teams have for the most part traditionally relied on CRMs for information relatin...
Analyst Perspectives
The 2024 Market Agenda for Marketing: Digital Experiences with AI
Ventana Research recently announced its 2024 Market Agenda in the expertise area of Marketing, continuing the ...
Analyst Perspectives
2024 Market Agenda for Artificial Intelligence: Improving Productivity and Experiences
Ventana Research recently announced its 2024 Market Agenda for Artificial Intelligence, continuing the guidanc...
Analyst Perspectives
2024 Digital Technology Market Agenda: Modernization for IT and CIO
Ventana Research recently announced its 2024 Market Agenda for Digital Technology. This agenda is designed to ...
Analyst Perspectives
Content Guru Builds Out Its Brain with AI
The speed of innovation and transformation has picked up considerably in the 2020s, thanks to the confluence o...
Analyst Perspectives
Keebo Automates Cloud Data Warehouse Optimization
In recent years, many enterprises have migrated data platform workloads from on-premises infrastructure to clo...
Analyst Perspectives
2024 Market Agenda for Office of Revenue: Bring AI to the Table
Ventana Research recently announced its 2024 research agenda for the Office of Revenue, continuing the guidanc...
Analyst Perspectives
2024 Market Agenda for Operations and Supply Chain: Seize the Opportunity
Ventana Research recently announced its 2024 market agenda for Operations and Supply Chain, continuing the gui...
Analyst Perspectives
2024 Market Agenda for Analytics and Data: Automating Intelligence
Ventana Research recently announced its 2024 Market Agenda for Analytics and Data, continuing the guidance we ...
Analyst Perspectives
The 2024 Market Agenda for CX: The Steady Rollout of Gen AI
Ventana Research recently announced its Market Agenda in the expertise area of Customer Experience. CX has eme...
Analyst Perspectives
Mining, Intelligence and Monitoring Achieve the Best Process Outcomes
Since a majority of today’s workforce wasn’t around in the 1990s, it’s worth noting that “business process ree...
Analyst Perspectives
AI Hallucinations Are More Than a Headache for Business and IT
Imagine a world where artificial intelligence (AI) seamlessly integrates into every facet of your business, on...
Analyst Perspectives
Office of Finance 2024 Market Agenda: AI Begins Boosting Productivity
Ventana Research recently announced its 2024 Market Agenda for the Office of Finance, continuing the guidance ...
Analyst Perspectives
2024 Market Agenda: Innovation in AI and Digital Modernization
Ventana Research has announced its market agenda for 2024, continuing a 20-year tradition of credibility and t...
Analyst Perspectives
Align Incentive Compensation and Multi-Channel Sales to Protect Growth
I recently published an Analyst Perspective on how the rise of omnichannel buyer engagement coupled with subsc...
Analyst Perspectives
Edge and Local Data Processing Growing in Importance
Discussion about potential deployment locations for analytics and data workloads is often based on the assumpt...
Analyst Perspectives
AI Will Increase the Strategic Value of S&OP
Sales and operations planning (S&OP) is trending toward becoming more strategic in product-centric compani...
Analyst Perspectives
Calabrio Enables Contact Center Agent Productivity
Every contact center agent represents an incredible investment in time and money even before that person start...
Analyst Perspectives
Actian Accelerates Insight with Unified Cloud Data Platform
As articulated in Ventana Research’s Data Platforms Buyer’s Guide and DataOps Buyer’s Guide research, the comb...
Analyst Perspectives
The Intelligent Automation Journey: From Objectives to Implementation
In the evolving landscape of business operations, intelligent automation has emerged as a key driver of produc...
Analyst Perspectives
Risk Management is Essential for AI and Generative Development
The recent launch of the AI Alliance, a coalition of more than 50 corporations and research institutions engag...
Analyst Perspectives
Explorium Facilitates the Use of External Data for Analytics and AI
The phrase ‘big data’ may have largely gone out of fashion, but the concept of storing and processing all rele...
Analyst Perspectives
Contact Centers Must Adapt to New Agent Tools and Practices
The pandemic laid bare the tenuous relationship between many contact centers and their agents. The abrupt shif...
Analyst Perspectives
Margin Highlights the Need for Sales and Revenue Planning
I have a phrase I like to use when describing the changing nature of sales: Not all revenue and sales dollars ...
Buyers Guide - Executive Summary
Power and Utilities Grid Management 2024 Buyers Guide Executive Summary
Executive Summary Power and Utilities Grid Management The global population is projected to reach 9.7 billion ...
Buyers Guide - Executive Summary
IT Service Management Buyers Guide 2025 Executive Summary
Executive Summary IT Service Management Chief information officers (CIOs) and IT leaders face the dual challen...
Buyers Guide - Executive Summary
IT Operations Management Buyers Guide 2025 Executive Summary
Executive Summary IT Operations Management Chief information officers and IT leaders face the dual challenge o...
Buyers Guide - Executive Summary
IT Observability Buyers Guide 2025 Executive Summary
Executive Summary IT Observability Chief Information Officers (CIOs) and IT leaders face the dual challenge of...
Buyers Guide - Executive Summary
FinOps Buyers Guide 2025 Executive Summary
Executive Summary FinOps Chief information officers and IT leaders face the dual challenge of optimizing IT op...
Buyers Guide - Executive Summary
AIOps Buyers Guide 2025 Executive Summary
Executive Summary AIOps Chief Information Officers (CIOs) and IT leaders face the dual challenge of optimizing...
Buyers Guide - Executive Summary
Product Experience Management for Retail Buyers Guide 2025 Executive Summary
Executive Summary Product Experience Management for Retail Products are the foundation of every retailer, rega...
Buyers Guide - Executive Summary
Product Lifecycle Management Buyers Guide 2025 Executive Summary
Executive Summary Product Lifecycle Management In an increasingly complex and competitive global marketplace, ...
Buyers Guide - Executive Summary
Product Intelligence Buyers Guide 2025 Executive Summary
Executive Summary Product Intelligence In today’s digital landscape, gaining insights into digital product rep...
Buyers Guide - Executive Summary
Product Experience Management Buyers Guide 2025 Executive Summary
Executive Summary Product Experience Management Products and services are the foundation of every organization...
Buyers Guide - Executive Summary
Product Information Management Platform Buyers Guide 2025 Executive Summary
Executive Summary Product Information Management Platform Products and services are the foundation of every or...
Buyers Guide - Executive Summary
Product Information Management for Manufacturing Buyers Guide 2025 Executive Summary
Executive Summary Product Information Management for Manufacturing Products and services are the foundation of...
Buyers Guide - Executive Summary
Power and Utilities Field Service Buyers Guide 2025 Executive Summary
Executive Summary Power and Utilities Field Service The global population is projected to reach 9.7 billion by...
Buyers Guide - Executive Summary
Manufacturing Field Service Buyers Guide 2025 Executive Summary
Executive Summary Manufacturing Field Service The manufacturing industry is continuously under pressure to str...
Buyers Guide - Executive Summary
Field Service Proactive Maintenance Buyers Guide 2025 Executive Summary
Executive Summary Field Service Proactive Maintenance ISG Research defines field service proactive maintenance...
Buyers Guide - Executive Summary
Field Service Management Buyers Guide 2025 Executive Summary
Executive Summary Field Service Management ISG Research defines field service management (FSM) as the practice...
Buyers Guide - Executive Summary
Field Service Customer Engagement Buyers Guide 2025 Executive Summary
Executive Summary Field Service Customer Engagement ISG Research defines Field Service Customer Engagement as ...
Buyers Guide - Executive Summary
Talent Suites Buyers Guide 2025 Executive Summary
Executive Summary Talent Suites Human Capital Management (HCM) software has undergone a profound transformatio...
Buyers Guide - Executive Summary
HRMS Buyers Guide 2025 Executive Summary
Executive Summary HCM Suites Human Capital Management (HCM) software has undergone a profound transformation o...
Buyers Guide - Executive Summary
HCM Suites Buyers Guide 2025 Executive Summary
Executive Summary HCM Suites Human Capital Management (HCM) software has undergone a profound transformation o...
Buyers Guide - Executive Summary
HCM Platforms Buyers Guide 2025 Executive Summary
Executive Summary HCM Platforms Human Capital Management (HCM) software has undergone a profound transformatio...
Buyers Guide - Executive Summary
Power and Utilities Enterprise Asset Management 2024 Buyers Guide Executive Summary
Executive Summary Power and Utilities Enterprise Asset Management The global population is projected to reach ...
Buyers Guide - Executive Summary
Collaborative Analytics Buyers Guide 2024 Executive Summary
Executive Summary Collaborative Analytics Analytics almost universally involves collaboration among a team of ...
Buyers Guide - Executive Summary
Midsize ERP Financial Management 2024 Buyers Guide Executive Summary
Executive Summary Midsize ERP Financial Management Enterprise Resource Planning (ERP) systems are comprehensiv...
Buyers Guide - Executive Summary
ERP Manufacturing Buyers Guide 2024 Buyers Guide Executive Summary
Executive Summary ERP Manufacturing Enterprise Resource Planning (ERP) systems are comprehensive software plat...
Buyers Guide - Executive Summary
Workforce Planning Buyers Guide 2024 Executive Summary
Executive Summary Workforce Planning Planning software aims to refine and expedite the budgeting process, boos...
Buyers Guide - Executive Summary
Business Planning Buyers Guide 2024 Executive Summary
Executive Summary Business Planning The primary goal of business planning is to ensure decision-making is cons...
Buyers Guide - Executive Summary
Revenue Planning Buyers Guide 2024 Executive Summary
Executive Summary Revenue Planning Planning software is designed to refine and expedite the budgeting process,...
Buyers Guide - Executive Summary
Financial Planning Buyers Guide 2024 Executive Summary
Executive Summary Financial Planning Financial planning software aims to refine and expedite the budgeting pro...
Buyers Guide - Executive Summary
Data Products Buyers Guide 2024 Executive Summary
Executive Summary Data Products Data as a product is one of four key principles of data mesh, a cultural and o...
Buyers Guide - Executive Summary
Data Pipelines Buyers Guide 2024 Executive Summary
Executive Summary Data Pipelines The development, testing and deployment of data pipelines is a fundamental ac...
Buyers Guide - Executive Summary
Data Orchestration Buyers Guide 2024 Executive Summary
Executive Summary Data Orchestration While data-driven enterprises stand to gain a competitive advantage by re...
Buyers Guide - Executive Summary
DataOps Buyers Guide 2024 Executive Summary
Executive Summary DataOps As enterprises embracing artificial intelligence move from initial pilots and trial ...
Buyers Guide - Executive Summary
Data Observability Buyers Guide 2024 Executive Summary
Executive Summary Data Observability Maintaining data quality and trust is a perennial data management challen...
Buyers Guide - Executive Summary
U.S. Payroll 2024 Buyers Guide Executive Summary
Executive Summary U.S. Payroll In the ever-changing world of enterprise operations, payroll is a critical func...
Buyers Guide - Executive Summary
International Payroll 2024 Buyers Guide Executive Summary
Executive Summary International Payroll In the ever-changing world of enterprise operations, payroll is a crit...
Buyers Guide - Executive Summary
Multicountry Payroll 2024 Buyers Guide Executive Summary
Executive Summary Multicountry Payroll In the ever-changing world of enterprise operations, payroll is a criti...
Buyers Guide - Executive Summary
Global Payroll 2024 Buyers Guide Executive Summary
Executive Summary Payroll Management In the ever-changing world of enterprise operations, payroll is a critica...
Buyers Guide - Executive Summary
Payroll Management 2024 Buyers Guide Executive Summary
Executive Summary Payroll Management In the ever-changing world of enterprise operations, payroll is a critica...
Buyers Guide - Executive Summary
Midsize ERP Manufacturing 2024 Buyers Guide Executive Summary
Executive Summary Midsize ERP Manufacturing Enterprise Resource Planning (ERP) systems are comprehensive softw...
Buyers Guide - Executive Summary
Midsize ERP 2024 Buyers Guide Executive Summary
Executive Summary ERP Enterprise Resource Planning (ERP) systems are comprehensive software platforms designed...
Buyers Guide - Executive Summary
ERP Financial Management Buyers Guide 2024 Buyers Guide Executive Summary
Executive Summary ERP Financial Management Enterprise Resource Planning (ERP) systems are comprehensive softwa...
Buyers Guide - Executive Summary
ERP 2024 Buyers Guide Executive Summary
Executive Summary ERP Enterprise Resource Planning (ERP) systems are comprehensive software platforms designed...
Buyers Guide - Executive Summary
Sales Performance Management 2024 Buyers Guide Executive Summary
Executive Summary Sales Performance Management For almost 20 years, the annual planning exercise at most enter...
Buyers Guide - Executive Summary
Revenue Performance Management 2024 Buyers Guide Executive Summary
Executive Summary Revenue Performance Management For almost 20 years, the annual planning exercise at most ent...
Buyers Guide - Executive Summary
Incentive Compensation Management 2024 Buyers Guide Executive Summary
Executive Summary Incentive Compensation Management For almost 20 years, the annual planning exercise at most ...
Buyers Guide - Executive Summary
Analytics and Data Buyers Guide 2024 Executive Summary
Executive Summary Analytics and Data The processes and technology of the analytics and data software industry ...
Buyers Guide - Executive Summary
Embedded Analytics Buyers Guide 2024 Executive Summary
Executive Summary Embedded Analytics The processes and technology of the analytics and data software industry ...
Buyers Guide - Executive Summary
GenAI Analytics Buyers Guide 2024 Executive Summary
Executive Summary GenAI Analytics For decades, enterprises have focused on using analytics and data software—o...
Buyers Guide - Executive Summary
Mobile Analytics Buyers Guide 2024 Executive Summary
Executive Summary Mobile Analytics The processes and technology of the mobile analytics software industry play...
Buyers Guide - Executive Summary
CRM Service Buyers Guide 2024 Executive Summary
Executive Summary CRM Service Customer relationship management (CRM) allows enterprises to support customers w...
Buyers Guide - Executive Summary
Sales Engagement Buyers Guide 2024 Executive Summary
Executive Summary Sales Engagement Sales engagement is an essential component that expands beyond customer rel...
Buyers Guide - Executive Summary
Digital Commerce Buyers Guide 2024 Executive Summary
Executive Summary Digital Commerce In Economics 101, a commercial transaction occurs when a buyer and a seller...
Buyers Guide - Executive Summary
Customer Relationship Management Buyers Guide 2024 Executive Summary
Executive Summary Customer Relationship Management Customer Relationship Management (CRM) systems have long se...
Buyers Guide - Executive Summary
CRM Sales Buyers Guide Executive Summary
Executive Summary CRM Sales Customer relationship management (CRM) allows sales management and sellers to util...
Buyers Guide - Executive Summary
CRM Platform Buyers Guide 2024 Executive Summary
Executive Summary CRM Platform CRM platforms are a comprehensive technology designed to facilitate and optimiz...
Buyers Guide - Executive Summary
CRM Partners Buyers Guide Executive Summary
Executive Summary CRM Partners Partner relationship management (PRM) helps enterprises support the processes t...
Buyers Guide - Executive Summary
CRM Marketing Buyers Guide 2024 Executive Summary
Executive Summary CRM Marketing Customer relationship management (CRM) allows marketing departments to engage ...
Buyers Guide - Executive Summary
Process Discovery and Mining Buyers Guide 2024 Executive Summary
Executive Summary Process Discovery and Mining Enterprises face a perfect storm of challenges and opportunitie...
Buyers Guide - Executive Summary
Process Automation Platforms Buyers Guide 2024 Executive Summary
Executive Summary Process Automation Platforms Enterprises face a perfect storm of challenges and opportunitie...
Buyers Guide - Executive Summary
Intelligent Document Processing Buyers Guide 2024 Executive Summary
Executive Summary Intelligent Document Processing Enterprises face a perfect storm of challenges and opportuni...
Buyers Guide - Executive Summary
Intelligent Automation Buyers Guide 2024 Executive Summary
Executive Summary Intelligent Automation Enterprises face a perfect storm of challenges and opportunities. The...
Buyers Guide - Executive Summary
Conversational Automation Buyers Guide 2024 Executive Summary
Executive Summary Conversational Automation Enterprises face a perfect storm of challenges and opportunities. ...
Buyers Guide - Executive Summary
Contact Center Basic Buyers Guide 2024 Executive Summary
Executive Summary Contact Center Basic The market for contact center technology is changing to accommodate a b...
Buyers Guide - Executive Summary
Contact Center Advanced Buyers Guide 2024 Executive Summary
Executive Summary Contact Center Advanced Contact center technology has evolved from its roots in call handlin...
Buyers Guide - Executive Summary
Agent Management Buyers Guide 2024 Executive Summary
Executive Summary Agent Management While contact center operations require very specific technology for things...
Buyers Guide - Executive Summary
Data Intelligence Buyers Guide Executive Summary
Executive Summary Data Intelligence Today’s enterprises seek to increase data-driven decision-making to gain c...
Buyers Guide - Executive Summary
Application Integration Buyers Guide Executive Summary
Executive Summary Application Integration Data-driven enterprises rely on a complex web of applications to ope...
Buyers Guide - Executive Summary
Master Data Management Buyers Guide Executive Summary
Executive Summary Master Data Management Despite efforts made by enterprises to be more data-driven, some of t...
Buyers Guide - Executive Summary
Data Quality Buyers Guide Executive Summary
Executive Summary Data Quality Maintaining data quality and trust is a perennial data-management challenge, of...
Buyers Guide - Executive Summary
Data Integration Buyers Guide Executive Summary
Executive Summary Data Integration Data integration is a fundamental enabler of a data intelligence strategy. ...
Buyers Guide - Executive Summary
Data Governance Buyers Guide Executive Summary
Executive Summary Data Governance Data governance is integral to an overall data intelligence strategy. Good d...
Buyers Guide - Executive Summary
Total Compensation Management Buyers Guide Executive Summary
Executive Summary Total Compensation Management The strategic oversight of compensation planning and managemen...
Buyers Guide - Executive Summary
Compensation Management Buyers Guide Executive Summary
Executive Summary Compensation Management The strategic oversight of compensation planning and management proc...
Buyers Guide - Executive Summary
Compensation Planning Buyers Guide Executive Summary
Executive Summary Compensation Planning The strategic oversight of compensation planning and management proces...
Buyers Guide - Executive Summary
AI and Data Platforms Buyers Guide Executive Summary
Executive Summary AI and Data Platforms Artificial intelligence (AI) is front and center due to a combination ...
Buyers Guide - Executive Summary
Cloud-Native AI and Data Platforms Buyers Guide Executive Summary
Executive Summary Cloud-Native AI and Data Platforms Cloud computing has emerged as a fundamental technology d...
Buyers Guide - Executive Summary
Contact Centers Buyers Guide 2023
Executive Summary Contact Centers In this modern, digital age of customer experience, the journey of engagemen...
Buyers Guide - Executive Summary
Payroll Management Buyers Guide 2023
Payroll Management The payroll preparation process has long been an inefficient, labor-intensive set of admini...
Buyers Guide - Executive Summary
Domestic Payroll Buyers Guide 2023
Executive Summary Domestic Payroll The payroll preparation process has long been an inefficient, labor-intensi...
Buyers Guide - Executive Summary
Contact Center Suites Buyers Guide 2023
Executive Summary Contact Center and Agent Management In this modern, digital age of customer experience, the ...
Buyers Guide - Executive Summary
Embedded Analytics Buyers Guide 2023
Executive Summary Embedded Analytics The processes and technology of the analytics and data software industry ...
Buyers Guide - Executive Summary
Data Orchestration Buyers Guide 2023
Executive Summary Data Orchestration Data orchestration is a concept that has been growing in popularity in th...
Buyers Guide - Executive Summary
Data Pipelines Buyers Guide 2023
Executive Summary Data Pipelines The development, testing and deployment of data pipelines is essential to gen...
Buyers Guide - Executive Summary
Collaborative Analytics Buyers Guide 2023
Executive Summary Collaborative Analytics Analytics almost universally involves collaboration among a team of ...
Buyers Guide - Executive Summary
Mobile Analytics Buyers Guide 2023
Executive Summary Mobile Analytics The processes and technology of the mobile analytics software industry play...
Buyers Guide - Executive Summary
DataOps Buyers Guide 2023
Executive Summary Data for the Enterprise Data Operations (DataOps) is a methodology focused on the delivery o...
Buyers Guide - Executive Summary
Data Observability Buyers Guide 2023
Data Observability The need to monitor the pipelines and processes in data-processing and analytics environmen...
Buyers Guide - Executive Summary
Business Planning Buyers Guide 2023 Executive Summary
Executive Summary Business Planning The purpose of business planning is not simply to create a plan — it is to...
Buyers Guide - Executive Summary
Mobile Analytics Buyers Guide Executive Summary
Executive Summary Mobile Analytics The processes and technology of the mobile analytics software industry play...
Buyers Guide - Executive Summary
Product Experience Management 2023 Buyers Guide
Product Experience Management Products and services are the foundation of every organization, regardless of it...
Buyers Guide - Executive Summary
Augmented Analytics Executive Summary
Executive Summary Augmented Analytics For decades, organizations have been improving and expanding the way the...
Buyers Guide - Executive Summary
Analytics and Data Executive Summary
Executive Summary Analytics and Data The processes and technology of the analytics and data software industry ...
Buyers Guide - Executive Summary
Data Platforms Buyers Guide Executive Summary
Executive Summary Data Platforms Data platforms provide an environment for organizing and managing the storage...
Buyers Guide - Executive Summary
Revenue Performance Management Buyers Guide 2023
Executive Summary Revenue Performance Management In many organizations, the sales department is being supersed...
Buyers Guide - Executive Summary
Total Compensation Management 2023 Buyers Guide Executive Summary
Executive Summary Total Compensation Management Compensation management is a key talent management process inv...
Buyers Guide - Executive Summary
Agent Management Buyers Guide 2023
Executive Summary Agent Management Agents are the foundation of the contact center processes that impact every...
Buyers Guide - Executive Summary
Analytic Data Platforms Buyers Guide Executive Summary
Executive Summary Analytic Data Platforms Analytic data platforms provide an environment for organizing and ma...
Buyers Guide - Executive Summary
Operational Data Platforms Buyers Guide Executive Summary
Executive Summary Operational Data Platforms Operational data platforms provide an environment for organizing ...
Buyers Guide - Executive Summary
Digital Communications Platform Executive Summary 2024
Executive Summary Digital Communications Platform The necessity of enterprise communications internally and to...
Buyers Guide - Executive Summary
Digital Communications Overall Buyers Guide Executive Summary 2024
Executive Summary Digital Communications Overall The necessity of enterprise communications internally and to ...
Buyers Guide - Executive Summary
Digital Communications Basic Suite Buyers Guide Executive Summary 2024
Executive Summary Digital Communications Basic Suite The necessity of enterprise communications internally and...
Buyers Guide - Executive Summary
Digital Communications Premium Suite Buyers Guide Executive Summary 2024
Executive Summary Digital Communications Premium Suite The necessity of enterprise communications internally a...
Buyers Guide - Executive Summary
Learning Content Solutions Buyers Guide Executive Summary
Executive Summary Learning Content Solutions Over the last several years, the learning technology industry has...
Buyers Guide - Executive Summary
Extended Enterprise Learning Buyers Guide Executive Summary
Executive Summary Extended Enterprise Learning Over the last several years, the learning technology industry h...
Buyers Guide - Executive Summary
Subscription Management Buyers Guide Executive Summary
Executive Summary Subscription Management The era of subscriptions has transformed the way businesses operate ...
Buyers Guide - Executive Summary
B2B Subscription Management Buyers Guide Executive Summary
Executive Summary B2B Subscription Management The era of subscriptions has transformed the way businesses oper...
Buyers Guide - Executive Summary
B2C Subscription Management Buyers Guide Executive Summary
Executive Summary B2C Subscription Management The era of subscriptions has transformed the way businesses oper...
Buyers Guide - Executive Summary
Subscription Management Platforms Buyers Guide Executive Summary
Executive Summary Subscription Management Platforms The era of subscriptions has transformed the way businesse...
Buyers Guide - Executive Summary
Workforce Management Suites Buyers Guide Executive Summary 2024
Executive Summary Workforce Management Suites A major focus of investment and optimization efforts for decades...
Buyers Guide - Executive Summary
Workforce Management Basics Buyers Guide Executive Summary 2024
Executive Summary Workforce Management Basics A major focus of investment and optimization efforts for decades...
Buyers Guide - Executive Summary
Learning Management Systems Buyers Guide Executive Summary
Executive Summary Learning Management Systems Over the last several years, the learning technology industry ha...
Buyers Guide - Executive Summary
Financial Consolidation Buyers Guide Executive Summary
Executive Summary Financial Consolidation The financial records of an enterprise must be periodically reviewed...
Buyers Guide - Executive Summary
Financial Consolidation and Close Buyers Guide Executive Summary
Executive Summary Financial Consolidation and Close The financial records of an enterprise must be periodicall...
Buyers Guide - Executive Summary
Cloud Computing Platforms Buyers Guide Executive Summary
Executive Summary Cloud Computing Platforms Cloud computing has emerged as a fundamental technology driving th...
Buyers Guide - Executive Summary
Hybrid Cloud Platforms Buyers Guide Executive Summary
Executive Summary Hybrid Cloud Platforms Cloud computing has emerged as a fundamental technology driving the d...
Buyers Guide - Executive Summary
Private Cloud Platforms Buyers Guide Executive Summary
Executive Summary Private Cloud Platforms Cloud computing has emerged as a fundamental technology driving the ...
Buyers Guide - Executive Summary
Knowledge Management Buyers Guide
Executive Summary Knowledge Management All enterprises maintain storehouses of knowledge about themselves and ...
Buyers Guide - Executive Summary
Customer Experience Management Buyers Guide Executive Summary 2024
Executive Summary Introduction For many organizations, managing the customer experience (CX) has not been a ce...
Buyers Guide - Executive Summary
Customer Journey Management Buyers Guide Executive Summary 2024
Executive Summary Customer Journey Management Customer Journey Management (CJM) software is a component of bro...
Buyers Guide - Executive Summary
Learning Experience Platforms Buyers Guide Executive Summary
Executive Summary Learning Experience Platforms Over the last several years, the learning technology industry ...
Buyers Guide - Executive Summary
Public Cloud Platforms Buyers Guide Executive Summary
Executive Summary Public Cloud Platforms Cloud computing has emerged as a fundamental technology driving the d...
Buyers Guide - Executive Summary
Financial Close Buyers Guide Executive Summary
Executive Summary Financial Close The financial records of an enterprise must be periodically reviewed and sum...
Buyers Guide - Executive Summary
MLOps Buyers Guide Executive Summary
Executive Summary MLOps Artificial intelligence (AI) has continued to evolve for many decades and several fact...
Buyers Guide - Executive Summary
GenAI Platforms Buyers Guide Executive Summary
Executive Summary GenAI Platforms Artificial intelligence (AI) has continued to evolve for many decades and se...
Buyers Guide - Executive Summary
AI Platforms Buyers Guide Executive Summary
Executive Summary AI Platforms While Artificial intelligence (AI) has evolved over many decades, it is front a...
Buyers Guide - Executive Summary
Global Payroll Buyers Guide 2023
Executive Summary Global Payroll The payroll preparation process has long been an inefficient, labor-intensive...
eBook
Unlocking Analytics Value and Tackling Sprawl (Digital Hive) eBook
Establishing Confidence Through Governance and Catalogs When analytics are easily accessible and searchable, i...
eBook
The Strategic Benefits of Intercompany Financial Management (BlackLine) eBook
Optimizing Intercompany to Support Business Growth Intercompany financial management (IFM) is a discipline for...
eBook
Disrupt or be Disrupted: The High Stakes of AI Adoption (Domino Data Lab, NVIDIA and NetApp) eBook
Disrupt or be Disrupted: The High Stakes of AI Adoption Organizations are proving that artificial intelligence...
Infographic
The Missing Element in the Modern Data Stack: Automation
The Missing Element in the Modern Data Stack: Automation
Infographic
The Missing Element in the Modern Data Stack: Automation (Alteryx) Infographic
The Missing Element in the Modern Data Stack: Automation
Infographic
Digital Buyers Expect Engaging Product Experiences Infographic
Digital Buyers Expect Engaging Product Experiences - Infographic
Infographic
Continuous Planning to Improve Business Performance Infographic
Infographic Continuous Planning is a high participation, collaborative approach that connects and aligns opera...
Infographic
Data Governance Doesn’t Have to Be Hard Infographic
Infographic For years data governance has been challenging for organizations. There have been too many differe...
Infographic
Powering Total Rewards Management with Analytics Infographic
Analytics in HR All organizations recognize the importance of effective compensation management in achieving e...
Infographic
MANAGE PROFITABILITY to Boost Your BOTTOM LINE (SAP) Infographic
MANAGE PROFITABILITY to Boost Your BOTTOM LINE Profitability management is especially valuable as corporations...
Infographic
Adopting Contact Center in the Cloud Infographic
Contact Center in the Cloud - Infographic Early telephony-based call centers were built using proprietary on-p...
Infographic
Collaborative Enterprise Planning Infographic
Enterprise Planning Works Best Using a Collaborative Approach Collaborative enterprise planning is a methodolo...
Infographic
Realizing the Value of Artificial Intelligence Infographic
Realizing the Value of Artificial Intelligence Organizations are embracing AI to grow revenue and reduce costs...
Infographic
Managing US and Canadian Employees Infographic
Managing U.S. and Canadian Employees There are many strategic and operational benefits of having U.S. and Cana...
Infographic
Eliminating Barriers to a Fast Close Infographic
A majority of companies take more than six business days to complete their accounting close. Taking more than ...
Industry Perspectives
Business Trends in the Insurance Industry
Determining what portfolio of investments best improves outcomes is a continuous challenge for the insurance i...
Industry Perspectives
Technology Trends in the Insurance Industry
Modernizing the digital computing environment within the insurance industry requires business and technology i...
Industry Perspectives
Business Trends in Media and Entertainment Industry
The media and entertainment industry is continuously challenged by the pressures of providing subscribers with...
Industry Perspectives
Technology Trends in Media and Entertainment Industry
The need for media and entertainment organizations to modernize their digital computing environment requires b...
Industry Perspectives
Business Trends for the Healthcare Industry
The healthcare industry is continuously challenged by the pressure of providing patient care and treatments wh...
Industry Perspectives
Technology Trends for Healthcare Industry
The need for healthcare organizations to modernize their digital computing environment requires business and t...
Industry Perspectives
Technology Trends for Retail Industry
The need for retail organizations to modernize their digital computing environment requires technology investm...
Industry Perspectives
Business Trends for the Retail Industry
The retail industry is continuously challenged by the availability of inventory necessary to meet consumer dem...
Industry Perspectives
Technology Trends for Manufacturing Industry
The need for manufacturing organizations to modernize their digital computing environment requires business an...
Industry Perspectives
Business Trends in the Manufacturing Industry
The manufacturing industry is continuously challenged by supply chain and demand indicators that impact the re...
Industry Perspectives
Technology Trends in Financial Services Industry
The financial services industry has ample opportunity to innovate and transform how it operates through techno...
Industry Perspectives
Business Trends for Financial Services Industry
The financial services industry is continuously challenged by economic indicators that impact the global envir...
Market Perspectives
ISG Buyers Guide for FinOps Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for AIOps Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for IT Service Management Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for IT Observability Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for IT Operations Management Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Product Experience Management for Retail Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Product Information Management for Manufacturing Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Product Information Management Platform Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Product Intelligence Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Product Lifecycle Management Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Product Experience Management Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Power and Utilities Field Service Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Manufacturing Field Service Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Field Service Proactive Maintenance Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Field Service Customer Engagement Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Field Service Management Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for Talent Suites Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
ISG Buyers Guide for HRMS Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for HCM Platforms Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for HCM Suites Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Workforce Planning Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Revenue Planning Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Financial Planning Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Business Planning Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Data Products Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Data Pipelines Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Data Orchestration Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Data Observability Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for DataOps Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Power and Utilities Grid Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Power and Utilities Enterprise Asset Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Midsize ERP Manufacturing Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Midsize ERP Financial Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Midsize ERP Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for ERP Manufacturing Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for ERP Financial Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for ERP Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for U.S. Payroll Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Multicountry Payroll Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for International Payroll Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Global Payroll Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Payroll Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Sales Performance Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Incentive Compensation Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Revenue Performance Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Mobile Analytics Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for GenAI Analytics Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Embedded Analytics Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Collaborative Analytics Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Analytics and Data Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Master Data Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Data Quality Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Data Integration Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Data Governance Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Application Integration Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Data Intelligence Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Sales Engagement Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Digital Commerce Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for CRM Service Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for CRM Sales Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for CRM Platform Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for CRM Partners Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for CRM Marketing Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Customer Relationship Management Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Process Discovery and Mining Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Process Automation Platforms Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Intelligent Document Processing Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Conversational Automation Classifies and Rates Software Providers
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Market Perspectives
ISG Buyers Guide for Intelligent Automation Classifies and Rates Software Providers
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Market Perspectives
The Buyers Guide for Agent Management Classifies and Rates Software Providers
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Market Perspectives
The Buyers Guide for Contact Center Basic Classifies and Rates Software Providers
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Market Perspectives
The Buyers Guide for Contact Center Advanced Classifies and Rates Software Providers
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Market Perspectives
IFS Earns Operations and Supply Chain Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
Prophix Earns Office of Finance Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
Ayara Earns Office of Revenue Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
Salesforce Earns Marketing Digital Innovation Award for 2024
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Market Perspectives
The ISG Buyers Guide for AI and Data Platforms Rates and Ranks Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
Udemy Earns Human Capital Management Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
The ISG Buyers Guide for Cloud-Native AI and Data Platforms Rates and Ranks Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
Salsify Earns Digital Business Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
Salesforce Earns Analytics and Data Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
Oracle Earns Digital Technology Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
The Buyers Guide for Compensation Planning Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
Verint Earns Customer Experience Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
The Buyers Guide for Compensation Management Classifies and Rates Software Providers
ISG Research is happy to share insights gleaned from our latest Buyers Guide, an assessment of how well softwa...
Market Perspectives
IBM Earns Artificial Intelligence Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
Salary.com Earns Overall Digital Innovation Award for 2024
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of b...
Market Perspectives
The Buyers Guide for Total Compensation Management Classifies and Rates Software Providers
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Market Perspectives
The Buyers Guide for Knowledge Management Classifies and Rates Software Providers
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Market Perspectives
The Buyers Guide for Customer Journey Management Classifies and Rates Software Providers
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Market Perspectives
The Buyers Guide for Customer Experience Management Classifies and Rates Software Providers
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Market Perspectives
Plivo is Provider of Merit in Digital Communications Buyers Guide
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Market Perspectives
Route Mobile is Provider of Merit in Digital Communications Buyers Guide
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Market Perspectives
Bandwidth is Provider of Merit in Digital Communications Buyers Guide
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Market Perspectives
Bird is Provider of Assurance in Digital Communications Buyers Guide
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Market Perspectives
CM is Provider of Assurance in Digital Communications Buyers Guide
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Market Perspectives
Sinch is Exemplary in Digital Communications Buyers Guide
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Market Perspectives
Infobip is Exemplary in Digital Communications Buyers Guide
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Market Perspectives
Twilio is Exemplary in Digital Communications Buyers Guide
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Market Perspectives
Wildix is Provider of Merit in Digital Communications Buyers Guide
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Market Perspectives
Sangoma is Provider of Merit in Digital Comms Buyers Guide
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Market Perspectives
Dialpad is Provider of Assurance in Digital Comms Buyers Guide
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Market Perspectives
IntelePeer is Provider of Merit in Digital Comms Buyers Guides
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Market Perspectives
Vonage is Exemplary and Innovative in Digital Comms Buyers Guides
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Market Perspectives
Kaltura is Provider of Merit in Digital Comms Buyers Guide
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Market Perspectives
GoTo is Provider of Merit in Digital Comms Buyers Guides
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Market Perspectives
Zoho is Exemplary in Digital Comms Buyers Guides
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Market Perspectives
Avaya is Provider of Merit in Digital Comms Buyers Guides
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Market Perspectives
Paycom is Provider of Merit in Workforce Management Basics Buyers Guide
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8x8 is Provider of Assurance in Digital Comms Buyers Guides
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Market Perspectives
Paycor is Provider of Assurance in Workforce Management Basics Buyers Guide
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Market Perspectives
Google is Innovative and Provider of Merit in Digital Comms Buyers Guides
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Market Perspectives
Paychex is Provider of Merit in Workforce Management Basics Buyers Guide
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Market Perspectives
Cisco is Innovative in Digital Communications Buyers Guides
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Market Perspectives
Quinyx is Provider of Merit in Workforce Management Buyers Guides
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Market Perspectives
Microsoft is Exemplary in Digital Communications Buyers Guides
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Market Perspectives
Zebra is Provider of Merit in Workforce Management Basics Buyers Guide
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Market Perspectives
Zoom is Exemplary in Digital Communications Buyers Guides
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Market Perspectives
Replicon is Provider of Assurance in Workforce Management Buyers Guides
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Market Perspectives
RingCentral is Exemplary in Digital Communications Buyers Guides
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Market Perspectives
Blue Yonder is Provider of Merit in Workforce Management Basics Buyers Guide
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Market Perspectives
Workday is Innovative in Workforce Management Basics Buyers Guides
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Market Perspectives
Infor is Exemplary in Workforce Management Basics Buyers Guides
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Market Perspectives
WorkForce Software is Exemplary in Workforce Management Basics Buyers Guides
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Market Perspectives
SAP is Innovative in Workforce Management Buyers Guides
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Market Perspectives
UKG is Exemplary in Workforce Management Buyers Guides
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Market Perspectives
Dayforce is Exemplary in Workforce Management Basics Buyers Guide
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Market Perspectives
Oracle is Exemplary in Workforce Management Basics Buyers Guide
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Market Perspectives
ADP is Exemplary in Workforce Management Buyers Guides
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Market Perspectives
Salesloft Redefines Sales Engagement with AI
The sales engagement software landscape is undergoing significant transformations driven by advancements in ar...
Market Perspectives
Skidmore College Earns Data Digital Leadership Award with SnapLogic
The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize ...
Market Perspectives
Lumen Earns Office of Revenue Digital Leadership Award with Anaplan
The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize ...
Market Perspectives
Expedia Group Earns HCM Digital Leadership Award with ServiceNow
The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize ...
Market Perspectives
Polaris Earns Office of Finance Digital Leadership Award with OneStream for 2023
The 16th annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize ...
Market Perspectives
Avnet Earns Digital Business Digital Leadership Award with HCL Software for 2023
The 16th annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize ...
Market Perspectives
Granarolo S.p.A. Earns O&SC Digital Leadership Award with Board International for 2023
The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize ...
Market Perspectives
Bank of America Earns Digital Technology Digital Leadership Award with Alteryx for 2023
The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize ...
Market Perspectives
MoneyGram International Earns CX Digital Leadership Award with NICE for 2023
The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize ...
Market Perspectives
Crane Worldwide Logistics Earns Analytics Digital Leadership Award with Fivetran for 2023
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Market Perspectives
EY Earns Overall Digital Leadership Award with EY Fabric for 2023
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Market Perspectives
Neeyamo is Vendor of Merit in Global Payroll Buyers Guide
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Market Perspectives
Vendavo Enables Real-Time Price Optimization to Enhance Profitability
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Market Perspectives
Gusto is Vendor of Merit in Global Payroll Buyers Guide
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Market Perspectives
Papaya Global is Vendor of Merit in Global Payroll Buyers Guide
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Market Perspectives
Rippling is Vendor of Merit in Global Payroll Buyers Guide
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Market Perspectives
CloudPay is Vendor of Assurance in Global Payroll Buyers Guide
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Market Perspectives
Paycom is Vendor of Merit in Domestic Payroll Buyers Guide
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Market Perspectives
Paycor is Vendor of Assurance in Domestic Payroll Buyers Guide
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Market Perspectives
Paychex is Vendor of Merit in Domestic Payroll Buyers Guide
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Market Perspectives
Paylocity is Vendor of Merit in Payroll Management Buyers Guide
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Market Perspectives
Infor is Vendor of Merit in Payroll Management Buyers Guide
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Market Perspectives
Workday is Vendor of Merit in Payroll Management Buyers Guide
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Market Perspectives
Ceridian Vendor of Merit in Payroll Management Buyers Guide
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Market Perspectives
SAP is Exemplary in Payroll Management Buyers Guide
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Market Perspectives
UKG is Exemplary in Payroll Management Buyers Guide
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Market Perspectives
Oracle is Exemplary in Payroll Management Buyers Guide
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Market Perspectives
ADP is Exemplary in Payroll Management Buyers Guide
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Market Perspectives
Precisely is Vendor of Merit in Data Observability Buyers Guide
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Market Perspectives
Collibra is Exemplary in Data Observability Buyers Guide
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Market Perspectives
Acceldata is Innovative in Data Observability Buyers Guide
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Market Perspectives
Monte Carlo is Exemplary in Data Observability Buyers Guide
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Market Perspectives
Rivery is Vendor of Merit in DataOps Buyers Guide
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Stonebranch is Vendor of Merit in DataOps Buyers Guide
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Market Perspectives
Prefect is Vendor of Merit in DataOps Buyers Guide
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Sigma Computing is Vendor of Merit in Analytics and Data Buyers Guide
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Market Perspectives
Infoworks.io is Vendor of Merit in DataOps Buyers Guide
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Market Perspectives
Y42 is Vendor of Merit in DataOps Buyers Guide
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Infor is Vendor of Merit in Analytics and Data Buyers Guide
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Hitachi Vantara is Vendor of Merit in DataOps Buyers Guide
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GoodData is Vendor of Assurance in Analytics and Data Buyers Guide
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Astronomer is Vendor of Merit in DataOps Buyers Guide
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ThoughtSpot is Vendor of Merit in Analytics and Data Buyers Guide
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Matillion is Vendor of Assurance in DataOps Buyers Guide
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Incorta is Vendor of Assurance in Analytics and Data Buyers Guide
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StreamSets is Vendor of Merit in DataOps Buyers Guide
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Market Perspectives
Google is Vendor of Merit in Analytics and Data Buyers Guide
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Market Perspectives
AWS is Exemplary in DataOps Buyers Guide
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Market Perspectives
insightsoftware is Vendor of Merit in Business Planning Buyers Guide
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AWS is Vendor of Merit in Analytics and Data Buyers Guide
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SAP is Exemplary in DataOps Buyers Guide
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Infor is Vendor of Merit in Business Planning Buyers Guide
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Cloud Software Group is Vendor of Merit in Analytics and Data Buyers Guide
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BMC is Exemplary in DataOps Buyers Guide
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Wolters Kluwer is Vendor of Merit in Business Planning Buyers Guide
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Pyramid Analytics is Vendor of Assurance in Analytics and Data Buyers Guide
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Google is Exemplary in DataOps Buyers Guide
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Prophix Software is Vendor of Merit in Business Planning Buyers Guide
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insightsoftware is Vendor of Assurance in Analytics and Data Buyers Guide
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Vena Solutions is Vendor of Merit in Business Planning Buyers Guide
We are happy to share some insights about Vena Solutions drawn from our latest market research, Ventana Resear...
Market Perspectives
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ISG Study Says Integrated Business Planning Adds Value to Enterprise Budgeting
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Ventana Research Announces the Winners of the 16th Annual Digital Leadership Awards
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Ventana Research Announces the 16th Annual Digital Innovation Award Finalists
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Ventana Research Publishes 2023 Subscription Management Value Index
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Ventana Research Publishes 2023 Total Compensation Management Value Index
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Ventana Research Opens 15th Annual Digital Leadership Awards for Nominations
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Ventana Research Announces 14th Annual Digital Innovation Award Finalists
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Ventana Research Promotes Kirsten Ekman to Director of Revenue Operations
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Ventana Research Releases Learning Management Systems Value Index
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Ventana Research Announces the Winners of the 12th Annual Digital Leadership Award
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Ventana Research Releases Sales Performance Management Value Index
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Ventana Research Launches Dynamic Insights on Candidate Engagement
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Ventana Research Launches Dynamic Insights for Finance Analytics
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Ventana Research Opens the 12th Annual Digital Leadership Awards for Nominations
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Ventana Research Launches Dynamic Insights for Streaming Data
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Ventana Research Unveils the Winners of the 12th Annual Digital Innovation Awards
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Ventana Research Launches Dynamic Insights for Sales Planning
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Ventana Research Announces the Digital Innovation Award Finalists for 2019
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Ventana Research Launches Dynamic Insights on The Employee Experience
Ventana Research announced today its newest market research into the Employee Experience in the form of a new ...
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Ventana Research Releases Workforce Management Value Index
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Ventana Research launches Internet of Things (IoT) Market Research
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Ventana Research Introduces Business Planning Market Research
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Ventana Research Launches New Big Data for Business Benchmark Research
Ventana Research today launched its latest benchmark research initiative into the Big Data for Business. This ...
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Ventana Research Analyzes and Ranks Vendors in Collaborative Analytics and Business Intelligence Software
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Ventana Research releases latest Vendor assessments on Embedded Analytics and Business Intelligence Software
Ventana Research today released its 2019 Value Index for Embedded Analytics and Business Intelligence, a quant...
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Ventana Research Opens the 12th Annual Digital Innovation Awards for Nominations
Ventana Research announced today that nominations are open for its 12th Annual Digital Innovation Awards. Thes...
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Ventana Research Assesses Vendors on Mobile Analytics and Business Intelligence Software
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Ventana Research Publishes 2019 Research Agenda for Technology in Business
Ventana Research today unveiled a sharply focused and digitally innovative research agenda for 2019. This agen...
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Ventana Research Assesses Vendors Offering Analytics and Business Intelligence Platforms
Ventana Research today released its 2019 Value Index for Analytics and Business Intelligence, a quantified, re...
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Ventana Research Unveils the Digital Innovation Award Winners for 2018
Ventana Research today announced the 10 winners of the 2018 Digital Innovation Awards. These awards, presented...
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Ventana Research Announces 2018 Digital Innovation Awards Finalists
Ventana Research today announced the finalists of the 2018 Ventana Research Digital Innovation Awards. The Dig...
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Ventana Research Congratulates the Winners of the 2018 Digital Leadership Awards
Ventana Research today announced the recipients of the 2018 Digital Leadership Awards. These awards, presented...
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Ventana Research Launches Back-to-Business Webcast Series: Digital Innovation for Customers, Agents, Employees, Sales and Marketing
Ventana Research today announced the launch of a new webcast series, Friday Back-to-Business Thought Leadershi...
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Ventana Research Launches New Learning Management System (LMS) Research
Ventana Research today launched its newest market research study, designed to examine and benchmark the curren...
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Ventana Research Analyzes Vendors Providing Contact Centers in the Cloud
Ventana Research today released its 2018 Value Index for Contact Center in the Cloud, a quantified, research-b...
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Ventana Research Opens the 2018 Digital Innovation Awards for Nominations
Ventana Research announced today that nominations are open for its 2018 Digital Innovation Awards. These Award...
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Ventana Research Launches New Payroll Management Systems Research
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Ventana Research Opens the 2018 Digital Leadership Awards for Nominations
Ventana Research announced today that nominations are open for its 2018 Digital Leadership Awards. These Award...
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Ventana Research Introduces 2018 Market Research into Workforce Management for HCM
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Ventana Research Launches Latest Version of Office of Finance Benchmark Research
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Ventana Research Unveils 2018 Research Agenda for Business and Technology Markets
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Press Releases
Ventana Research Brings New Market Research and Insights on Potential of Data Preparation
Ventana Research today released its latest research on Data Preparation. Data preparation is critical to the e...
Press Releases
Ventana Research Announces Recipients for the 2017 Digital Leadership Awards
Ventana Research today announced the 10 recipients of the 2017 Digital Leadership Awards. These awards, presen...
Press Releases
Industry Veteran and HCM professional Steve Goldberg joins Ventana Research
Ventana Research today announces that veteran analyst Steve Goldberg is joining the firm as Vice President and...
Press Releases
Ventana Research Celebrates its 15th Anniversary
Ventana Research is excited to announce that it celebrated its 15th business anniversary on Nov. 8th, 2017. Ov...
Press Releases
Ventana Research Publishes New Research on Total Compensation Management
Ventana Research today released its latest benchmark research, Total Compensation Management. Compensation man...
Press Releases
Ventana Research Launches Dynamic Insights for Data Lakes
Ventana Research announced today its newest market research endeavor on Data Lakes using its latest innovative...
Press Releases
Ventana Research Launches Dynamic Insights for Agent Desktop
Ventana Research announced today its newest market research endeavor on Agent Desktop using its latest innovat...
Press Releases
Ventana Research Announces the Digital Innovation Award Winners for 2017
Ventana Research today announced the 10 winners of the 2017 Digital Innovation Awards. These awards, presented...
Press Releases
Ventana Research Announces 2017 Digital Innovation Awards Finalists
Ventana Research today announced the finalists of the 2017 Ventana Research Digital Innovation Awards. The Dig...
Press Releases
Ventana Research Announces the 2017 Digital Leadership Awards
Ventana Research announced today that nominations are open for its 2017 Digital Leadership Awards. These Award...
Press Releases
Ventana Research Launches Research into the State of Customer Analytics
Ventana Research today launched its latest benchmark research initiative examining the state of customer analy...
Press Releases
Ventana Research Launches Dynamic Insights for Sales and Operations Planning
Ventana Research announced today its newest market research endeavor on sales and operations planning (S&O...
Press Releases
Ventana Research Launches Dynamic Insights for Machine Learning
Ventana Research announced today its newest market research endeavor on machine learning using its latest inno...
Press Releases
Ventana Research Dynamic Insights Revolutionizes the Market Research Industry
Ventana Research announced today a dramatic shift in the market research industry, as the research and advisor...
Press Releases
Ventana Research Announces the 2017 Digital Innovation Awards
Ventana Research announced today that nominations are open for its 2017 Digital Innovation Awards. These Award...
Press Releases
Ventana Research Brings New Workforce Management for Human Capital Management Research
Ventana Research today released its latest benchmark research, The State of Workforce Management. Historically...
Press Releases
Ventana Research Publishes Latest Research on Workforce Optimization
Ventana Research today released its latest benchmark research, The State of Workforce Optimization. The resear...
Press Releases
Ventana Research Releases Product Information Management Research
Ventana Research today released The Next-Generation of Product Information Management benchmark research. Prod...
Press Releases
Ventana Research Presents Next-Generation Enterprise Resource Planning Research
Ventana Research today published its latest benchmark research, Next-Generation Enterprise Resource Planning. ...
Press Releases
Ventana Research Presents Next-Generation Sales Analytics Research
Ventana Research today announced the release of its benchmark research, Next-Generation Sales Analytics. This ...
Press Releases
Ventana Research Launches Research in Data Preparation
Ventana Research today launched its latest benchmark research initiative studying the topic of data preparatio...
Press Releases
Ventana Research Publishes New Research on Internet of Things
Ventana Research releases its full research report on the Internet of Things and Operational Intelligence, ide...
Press Releases
Ventana Research Unveils 2017 Research Agenda for Business and Technology Markets
Ventana Research, a cutting-edge business technology research and advisory services firm connecting to improve...
Press Releases
Ventana Research Releases Value Index for Workforce Management
Bend, OR January 24, 2017 - Ventana Research today released its 2017 Value Index for Workforce Management, the...
Press Releases
Ventana Research Announces New Community and Central Oregon Corporate Headquarters
Ventana Research, the most authoritative and respected benchmark business technology research and advisory ser...
Press Releases
Ventana Research Announces the Leadership Award Winners for 2016
Ventana Research today announced the 28 winners of the 2016 Leadership Awards. These prestigious Awards, selec...
Press Releases
Ventana Research Releases 2016 Value Index for Total Compensation Management
BEND, OR, November 29th, 2016 - Ventana Research today released its 2016 Value Index for Total Compensation Ma...
Press Releases
Ventana Research Presents Next Generation Human Resource Management System Research
Ventana Research today announced the release of its latest benchmark research, Next-Generation Human Resources...
Press Releases
Ventana Research Announces the Technology Innovation Award Winners for 2016
Ventana Research today announced the 30 winners of the 2016 Technology Innovation Awards. These Awards, presen...
Press Releases
Ventana Research Releases 2016 Value Index for Mobile Analytics and Business Intelligence
BEND, OR, September 9, 2016 - Ventana Research today released its 2016 Value Index for Mobile Analytics and Bu...
Q and A
Revenue Lifecycle Management as a Strategic Initiative (BillingPlatform) Q&A - Embed
Exclusive Q&A Why are companies investing in Revenue Life Cycle Management (RLM) initiatives now? Revenue ...
Q and A
Five Ways FP&A is Evolving Q&A
Exclusive Q&A Do you see any lasting impacts on finance departments resulting from the worldwide turmoil o...
Q and A
The Need for Sales Performance Management Q&A
Exclusive Q&A What is Sales Performance Management (SPM) and why is it important? In today’s challenging s...
Q and A
People Analytics for Competitive Advantage
Exclusive Q&A What are typical challenges organizations face with people analytics? Deploying people analy...
Q and A
Enable the Modern Revenue Team by Modernizing Lead to Cash (Oracle &KPMG) Q&A
Exclusive Q&A Why are customers asking for subscription, usage, and milestone pricing? Major trends contin...
Q and A
Modernize Lead to Cash Without Pausing the Business (Oracle & KPMG) Q&A
Exclusive Q&A Why are vendors and customers increasingly looking at subscription, usage or milestone prici...
Q and A
Sales Success Does Not Happen by Chance (Board/Voiant) Q&A
Exclusive Q&A Should sales organizations be more worried about closing deals rather than sales planning? T...
Q and A
How to Boost Customer Experience by Improving the Agent Experience Q&A
Exclusive Q&A Customer preference has been moving toward digital channels for engagement. What impact does...
Q and A
Workable Solutions to Contact Center Capacity Shortfalls (Q&A)
Exclusive Q&A Why are digital contact channels so important in today’s contact center, and how should orga...
Q and A
Revenue Management for Innovation and Growth Q&A
Exclusive Q&A Conversations about Subscription Management are often restricted to the details of billing m...
Q and A
Managing Experiences Across Roles Q&A
Exclusive Q&A We increasingly define the success of modern business processes through the prism of “experi...
Q and A
Open Communications, Business Continuity and the Digital Work Experience Q&A
Exclusive Q&A
Q and A
When Spreadsheets Aren’t Enough: Managing Accounting Standards Changes Q&A
Exclusive Q&A
Research Perspectives
Agility and Control with the BYOC Model for Data Infrastructure (Redpanda) Research Perspective
Combining the Best of Self-Managed and Managed Services for Data Agility Defining “Bring Your Own Cloud” The a...
Research Perspectives
Accounts Receivable Automation Accelerates the Close (Blackline) Research Perspective
Gaining Speed and Productivity with Control and Auditability Productivity in Key Finance and Accounting Proces...
Viewpoints
The Journey to Workforce Agility Begins with One Step (Cornerstone) Viewpoint
Analyst Viewpoint Workforce agility is essential for organizations navigating today’s rapidly changing world. ...
Viewpoints
Understanding Workforce Agility and Its Value (Cornerstone) Viewpoint
Analyst Viewpoint The workplace is evolving at a pace many anticipated, but in a way that few could have predi...
Viewpoints
Future-Proofing Forecasting
Analyst Viewpoint An important and durable lesson of recent massive disruptions is that organizations need to ...
Viewpoints
Sustaining Success: How Continuous Accounting Optimizes the Financial Close Viewpoints
Analyst Viewpoint Ventana Research advocates the adoption of “continuous accounting,” an approach to managing ...
Viewpoints
Using AI to Simplify Master Data Management and Trusted 360-Degree Views (Reltio)
Analyst Viewpoint Despite the efforts made by enterprises to be more data-driven, some of the most fundamental...
Viewpoints
Elevate Analytics with Generative A) Viewpoints
Analyst Viewpoint Artificial Intelligence (AI) is all the rage right now, and generative AI has unlocked new p...
Viewpoints
Using Payroll Software to Bolster the Employee Experience (Immedis) Viewpoints
Analyst Viewpoint Employee engagement is a critical factor in the success of any organization. And a positive ...
Viewpoints
Gain Full Value in Workforce Management Software
Analyst Viewpoint The world of work has changed dramatically in recent years, from the types of workers to whe...
Viewpoints
Accelerating Insight with Unified Data Platforms
Analyst Viewpoint All organizations strive to gain operational efficiency and competitive advantage using data...
Viewpoints
Accelerating Business Transformation with Cloud-Native Databases
Analyst Viewpoint Consumers regularly engage with data-driven applications that provide personalized experienc...
Viewpoints
Contact Center Modernization in the Hospitality Industry
Analyst Viewpoint Contact centers in the hospitality industry are a more labor-centric business than most peop...
Viewpoints
The Evolving Role of the LMS in Food and Beverage
Analyst Viewpoint A rapidly growing food and beverage company must ensure its learning management system (LMS)...
Viewpoints
Financial Technology Innovation Enables Midsize CFO Effectiveness
Analyst Viewpoint The Chief Financial Officer of a midsize organization is challenged because their requiremen...
Viewpoints
Better Real Estate Insights with External Data
Analyst Viewpoint In an ever-changing real estate market, data and economic indicators are essential to formul...
Viewpoints
Kinaxis Enhances Supply Chain Planning in a New Era of Trade
Analyst Viewpoint A period of increasingly free and open world trade that has characterized the past decades a...
Viewpoints
Why Better Analytics Improves Marketing Performance
Analyst Viewpoint Marketing teams succeed or fail based on their ability to assess the needs of their customer...
Viewpoints
Five Reasons for Upgrading Your Entry-Level Accounting System
Analyst Viewpoint Small business owners are fortunate to have a choice of feature-rich, flexible, and affordab...
Viewpoints
Delivering Increased Business Value from Observability with Open Standards
Analyst Viewpoint Digital transformation is driving fundamental change for organizations of all sizes in all i...
Viewpoints
Modern Customers Call for Modern CX Processes
Analyst Viewpoint Customers change, technology changes, but do business processes change in response? They mus...
Viewpoints
Why Unifying UCaaS and CCaaS Makes Sense
Analyst Viewpoint The drive to move communications tools into the cloud was not supposed to create more silos,...
Viewpoints
Data Intelligence for Financial Services
Analyst Viewpoint Darwin never claimed that evolutionary success came down to survival of the fittest. To the ...
Viewpoints
Solve the Right Problem by Tying Analytics to Operational Processes
Analyst Viewpoint For decades analytics tools have been focused on solving the wrong problem. They’ve been des...
Viewpoints
The Journey to Revenue Management
Analyst Viewpoint Revenue Management and its operational support by way of Revenue Operations is a relatively ...
Viewpoints
The CFO Answer Machine: Past, Present and Future Visibility for Small and Midsize Companies
Analyst Viewpoint Effective financial management requires the ability to understand an organization’s current ...
Viewpoints
The Digital Potential of Data Intelligence in Retail
Analyst Viewpoint The digital age of data has dramatically transformed organizations by providing the insights...
Viewpoints
Agile Planning for Small and Midsize Organizations
Analyst Viewpoint The purpose of planning is to enable executives and managers to make better-informed decisio...
Viewpoints
Digital Transformation with Application Platforms
Analyst Viewpoint Digital transformation is achieved by using digital technologies to create new (or modify ex...
Viewpoints
Automation Should Support the Human Agent
Analyst Viewpoint Contact centers are experiencing a golden age of technology, thanks to new tools like artifi...
Viewpoints
Time to Take Another Look at Today's MDM
Analyst Viewpoint Master data management (MDM) as a discipline has been around for decades. And MDM software h...
Viewpoints
Retail Resilience in Digital Commerce
Analyst Viewpoint The opportunity exists for retail organizations to improve the digital commerce experience t...
Viewpoints
The Customer Journey in Media and Entertainment
Analyst Viewpoint Data is immensely important to the modern focus on the customer experience (CX). But data is...
Viewpoints
Modern Workforce Scheduling Requires a New Mindset Viewpoint
Analyst Viewpoint Over the last decade, various aspects of scheduling deskless or hourly workers, and managing...
Viewpoints
Unlocking the Value of Telemetry Data with Observability Pipelines
Analyst Viewpoint The potential value of telemetry data is well understood. Monitoring and analyzing the data ...
Viewpoints
Simplify Payroll and HCM for Manufacturing
Analyst Viewpoint Manufacturing organizations today must continually reassess their human capital management (...
Viewpoints
Total Compensation in Financial Services
Analyst Viewpoint While it may be common knowledge that financial services organizations include annual cash c...
Viewpoints
Effective Revenue Operations Need Data and Analytics
Analyst Viewpoint One of the more significant changes underway in organizations is the shift from a new custom...
Viewpoints
Debunking the Myths of Data and Analytics
Analyst Viewpoint Business analytics doesn’t have to be a mystery, yet there are many myths that persist about...
Viewpoints
Modernize Banks with Events and Messaging
Analyst Viewpoint The modernization of cloud computing has introduced new challenges for banks seeking to meet...
Viewpoints
A Complete View of the Customer Enables a Better Retail Experience
Analyst Viewpoint Today we are in “the age of the customer” and terms such as “customer journeys” and “custome...
Viewpoints
Optimize the B2B Manufacturing Marketing Recipe
Analyst Viewpoint The focus on B2B marketing success has become a significant opportunity in manufacturing org...
Viewpoints
Subscription Billing for Media and Entertainment
Analyst Viewpoint The subscription business model is how media and entertainment organizations have transition...
Viewpoints
Creating a Hospitality Information Supply Chain
Analyst Viewpoint Information clearly has value. In the hospitality industry, having the right information acc...
Viewpoints
Thriving in Uncertain Times by Planning with Agility
Analyst Viewpoint For the past few years, organizations the world over have been forced to deal with volatile ...
Viewpoints
The Roadmap for Strategic Planning Across the Enterprise
Analyst Viewpoint Strategic planning has always been difficult. But it is even more so in this age of rapid di...
Viewpoints
Creating Better Accountability and Experiences in Work Management
Analyst Viewpoint All organizations can improve. Every business entity, regardless of the state of its current...
Viewpoints
Continuous Planning Provides Action, Agility and Accuracy
Analyst Viewpoint The term “continuous planning” may conjure up images of never-ending meetings in which nothi...
Viewpoints
Software Drives the 21st Century Tax Department
Analyst Viewpoint The challenges facing tax departments are mounting. Governments worldwide are scrutinizing c...
Viewpoints
Simplifying Payroll and HCM Across Geographies
Analyst Viewpoint Organizations today must continually reassess their human capital management (HCM) strategie...
Viewpoints
A Complete View of the Customer Enables a Better Experience
Analyst Viewpoint A lot is said and written today about “the age of the customer” and terms such as “customer ...
Viewpoints
A New Era in Messaging as a Service
Analyst Viewpoint The transition to cloud computing has introduced new challenges for organizations seeking to...
Viewpoints
Three Ways Predictive Analytics Add Value to Manufacturers
Analyst Viewpoint Many manufacturers are benefiting from predictive analytics today. For years manufacturers h...
Viewpoints
Maximize the Value of Manufacturing Data Sources
Analyst Viewpoint Manufacturing data comes in many shapes and sizes, from big data sources to unstructured doc...
Viewpoints
Embracing Technology for ISO 45001 OHS Standards
Analyst Viewpoint The mission to assure the health and safety of workers is essential and requires applied pol...
Viewpoints
Give Business Analysts Better Choices for BI on Data Lakes
Analyst Viewpoint Big data is valuable. Our benchmark research shows that using big data analytics results in ...
Viewpoints
The Value of Multi-Model Databases
Analyst Viewpoint Relational database technology first appeared almost a half-century ago and for decades the ...
Viewpoints
The Rise of Talent Engagement for Managers
Analyst Viewpoint Engagement is essential to empower every employee to perform his or her best, which is a key...
Viewpoints
Streamlining Finance Processes for Subscription Billing
Analyst Viewpoint The subscription business model has grown in popularity with providers of services or produc...
Viewpoints
Data Lake Platforms: The Key to Success
Analyst Viewpoint Data lakes are important. They provide the opportunity to analyze data from not just one but...
Viewpoints
Effective Compensation Strategies for Talent Management
Analyst Viewpoint Talent management processes have been steadily advancing over the last five years, along wit...
Viewpoints
Les détaillants améliorent leurs performances grâce aux données de flux d’événements
Point de vue de l'analyste La diffusion des données en continu transforme le fonctionnement des détaillants. L...
Viewpoints
Einzelhändler verbessern die Leistung mithilfe von Ereignisdaten
Analysten-Standpunkt Das Streaming von Daten verändert die Arbeitsweise von Einzelhändlern. Die Entwicklung de...
Viewpoints
Multinational Corporations Need Intercompany Financial Management
Analyst Viewpoint Ventana Research defines intercompany financial management (IFM) as a discipline for structu...
Viewpoints
Better Insights with External Data
Analyst Viewpoint External data can be valuable to many organizations for a variety of reasons. It can be used...
Viewpoints
Three Key Planning Deficiencies Impeding Successful Decision Making
Analyst Viewpoint Any crisis, whether worldwide or impacting a single organization, tests an executive team’s ...
Viewpoints
Plan for Business Continuity, Sustainability and Success
Analyst Viewpoint In times of rapidly changing business conditions, organizations must adapt with agility to e...
Viewpoints
Scalability and Flexibility Critical to the Modern Data Warehouse
Analyst Viewpoint Today’s fast-paced world requires responsiveness in all types of interactions with customers...
Viewpoints
The New Demands of Total Compensation Management
Analyst Viewpoint Key success drivers for organizations have changed in recent years. While workforce producti...
Viewpoints
Personalizing Compensation in Smaller Organizations
Analyst Viewpoint HR leaders and compensation managers are increasingly examining the potential business benef...
Viewpoints
Insurers Use Event Stream Data to Transform Services
Analyst Viewpoint Streaming data is transforming how insurance companies provide their services. It can offer ...
Viewpoints
Personalized Compensation for the Employee Experience
Analyst Viewpoint HR professionals and business leaders today have a challenging new set of workforce dynamics...
Viewpoints
Eliminating Bottlenecks in Analytics
Analyst Viewpoint For many organizations, analytics processes are riddled with roadblocks. There are many vali...
Viewpoints
Changing Data Patterns Are Impacting Analytics
Analyst Viewpoint Collectively, we are amid a transition from data at rest to data in motion. Large volumes of...
Viewpoints
Moving from Analytics to Action Requires Planning
Analyst Viewpoint Good analytics requires planning and good planning requires analytics. These worlds have lar...
Viewpoints
Can Your Data Keep Up with Your AI and ML Efforts?
Analyst Viewpoint As data volumes and data velocities increase, more and more decisions involving that data ar...
Viewpoints
Improve Financial Services with Event Stream Data
Analyst Viewpoint Streaming data will be transformative to the future of financial services organizations. It ...
Viewpoints
Total Compensation Considerations in Financial Services
Analyst Viewpoint While it may be common knowledge that financial services organizations include annual cash c...
Viewpoints
Retailers Improve Performance Using Event Stream Data
Analyst Viewpoint Streaming data is transforming how retailers operate. Retail’s evolution from brick-and-mort...
Viewpoints
Creating a Data-Driven Culture
Analyst Viewpoint Organizations today have access to data about nearly everything related to their business. T...
Viewpoints
Building the Best Team and Reducing Turnover for Organizational Resilience
Analyst Viewpoint In today’s fluid operating environment, organizations must be agile and resilient to deal su...
Viewpoints
Infuse Analytics with AI and Machine Learning
Analyst Viewpoint Analytics is expanding beyond merely providing historical insights. For decades, analyses ha...
Viewpoints
Optimizing the B2B Marketing Recipe for Success
Analyst Viewpoint The focus on B2B marketing success has become a significant opportunity to refine the planni...
Viewpoints
Improving the Employee Experience and Internal Mobility for Workforce Agility
Analyst Viewpoint As operating environments become more fluid and less predictable, it becomes more important ...
Viewpoints
The New Age of Employee Engagement Technology
Analyst Viewpoint Organizations must operate with agility to survive and thrive during periods of change and u...
Viewpoints
The Way Forward with RPA
Analyst Viewpoint Robotic Process Automation (RPA) is a core digital technology for increasing productivity an...
Viewpoints
The Modernization of Video Communications
Analyst Viewpoint The important role that video plays in digital communications has been clear for some time, ...
Viewpoints
Time to Take Another Look at MDM
Analyst Viewpoint Adoption of cloud and edge computing infrastructure has brought many benefits to organizatio...
Viewpoints
Five Factors Driving Data-Intensive Information Architectures
Analyst Viewpoint Digital transformation is driving organizations to become much more data intensive. Organiza...
Viewpoints
Job Descriptions: A New Opportunity for HR Technology Innovation
Analyst Viewpoint Job descriptions have long served as a foundational element of an HR department’s daily oper...
Viewpoints
Get Ready for the New Era of Customer Experience
Analyst Viewpoint Organizations had to move quickly to cope with the shock caused by the pandemic in 2020. The...
Viewpoints
Building Agility Through Continuous Planning
Analyst Viewpoint Periods of disruptive change highlight the value of faster, more agile, and more predictive ...
Viewpoints
Cloud Migration Tips, Tricks and Traps
Analyst Viewpoint For a variety of reasons, organizations are moving their workloads to the cloud. Our researc...
Viewpoints
Sales Performance Management is Key to Sales Team Success
Analyst Viewpoint Sales leaders continue to face challenges in hitting revenue targets. That's no secret. Pres...
Viewpoints
Contact Center Quality Processes Must Modernize for the Digital Era
Analyst Viewpoint The tried-and-true quality assurance processes that many contact center practitioners relied...
ISG Software Research 17th Annual Digital Innovation Award Winner
Using
Market Agenda Calendar
ISG Software Research maintains a rigorous approach to its areas of research expertise through a methodology of processes and activities to ensure we provide the best possible insights on technology across business and IT. This is represented in our Market Agenda, which is a foundation for providing actionable information and guidance to help you identify opportunities for improved competitiveness and effectiveness.
May
- Analyst Perspectives
Knowledge Graph - Buyers Guides
Analytics and Data promoted;
DataOps promoted;
Real-Time Data in publishes;
Data Platforms in collection;
Data Intelligence in design
June
-
- Analyst Perspectives
Data Lakehouse - Buyers Guides
Analytics and Data promoted;
DataOps promoted;
Real-Time Data promoted;
Data Platforms in collection;
Data Intelligence in collection;
Analytics and Data in design
- Analyst Perspectives
July
- Analyst Perspectives
Real-Time Data - Buyers Guides
Analytics and Data promoted;
DataOps promoted;
Real-Time Data promoted;
Data Platforms in analysis;
Data Intelligence in collection;
Analytics and Data in collection
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