About the Analyst
ISG Software Research
ISG Software Research, part of Information Services Group, provides authoritative market research and coverage on the business and IT aspects of the software industry. We distribute research and insights daily through the ISG Software Research community, and provide a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms.
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At SAP’s annual SAPPHIRE NOW conference (Twitter: #SAPPHIRENOW) this month, the company introduced a new portfolio of human capital management applications that will be available on many devices and added mobility options for users, including offerings for smartphones and tablets and cloud computing. This move beyond the traditional on-premises approach of SAP’s ERP Human Capital Management product suite is a critical step forward for SAP if it is to remain relevant for HR organizations.
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Topics:
Big Data,
Performance Management,
Sales Performance,
Social Media,
Supply Chain Performance,
Sustainability,
Human Capital Management,
Metrics,
Mobile Applications,
Business Technology Innovation,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Management,
Workforce Performance,
data mart,
Talent Management,
Workforce Analytics
Less than a week after attending ADP’s industry analyst day, I flew to Washington, D.C., to attend Mercer’s analyst forum, which gave me a chance to compare another human resources juggernaut. While ADP is known primarily for payroll and business process outsourcing, Mercer is known for HR consulting and benefits outsourcing. Mercer is not as big as ADP, with $3.5 billion in annual revenue and over 27,000 customers, most of which are large multinational and midmarket companies, servicing over...
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Topics:
Performance Management,
Human Capital Management,
Metrics,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Performance,
Financial Performance,
Governance, Risk & Compliance (GRC),
Workforce Performance,
Compensation,
data mart,
Talent Management,
Workforce Analytics,
Workforce Planning
Workforce planning is a business process that done right ensures an organization of suitable access to talent to ensure future business success. At a Mercer analyst summit I attended recently, which I wrote about in “Mercer Promotes Possibility of the New Empowered Workforce,” one of the sponsor execs kept challenging the HR industry analyst community to do more research on workforce planning, since her company and its customers are spending more time and money on just that.
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Topics:
Performance Management,
Sales Performance,
Supply Chain Performance,
Human Capital Management,
Metrics,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Performance,
Customer & Contact Center,
Financial Performance,
Information Applications,
Information Management,
Workforce Performance,
Compensation,
data mart,
Talent Management,
Workforce Analytics,
Workforce Planning
Read More
Topics:
Big Data,
Performance Management,
Social Media,
Human Capital Management,
Metrics,
Mobile Applications,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Cloud Computing,
Financial Performance,
Information Management,
Workforce Performance,
Compensation,
data mart,
Talent Management,
Workforce Analytics
Going into ADP’s industry analyst day, I was curious about where a 61-year-old “payroll” company fits in today’s market for human capital management. It certainly has a presence, with over 550,000 customers across multiple lines of business – HR, payroll, tax and benefits administration – and nearly $9 billion in revenue with three consecutive quarters of growth coming out of the worst recession since the Great Depression.
Read More
Topics:
Big Data,
Performance Management,
Sales Performance,
Social Media,
Supply Chain Performance,
Human Capital Management,
Mobile Applications,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Workforce Performance,
Compensation,
Talent Management
