ISG Software Research Analyst Perspectives

Vector Search and RAG Improve Trust in Generative AI

Posted by Matt Aslett on 31 October 2023

I previously discussed the trust and accuracy limitations of large language models, suggesting that data and analytics vendors provide guidance about potentially inaccurate results and the risks of creating a misplaced level of trust. In the months that have followed, we are seeing some clarity from these vendors about the approaches organizations can take to increase trust and accuracy when... Read More

Topics: Analytics, Business Intelligence, Data, Digital Technology, natural language processing, data operations, analytic data platforms, Analytics and Data

The Buyers Guide for Data Observability Classifies and Rates Vendors

Posted by Matt Aslett on 26 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Data Observability Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Data, data operations

Data Observability Buyers Guide: Market Observations

Posted by Matt Aslett on 25 October 2023

The 2023 Ventana Research Buyers Guide for Data Observability research enables me to provide observations about how the market has advanced. The need to monitor the pipelines and processes in data-processing and analytics environments has driven the emergence of a new category of software: data observability. Inspired by the observability platforms that provide an environment for monitoring... Read More

Topics: Data, data operations

NICE Puts Knowledge at the Heart of Its AI Strategy

Posted by Keith Dawson on 25 October 2023

NICE held its annual Analyst Summit this month in the magnificent high-altitude mountains of Peru, a fantastic environment in which to hear top executives share insights into the changing company and industry. NICE has been very successful in navigating the industry transition from voice-centric interactions to a digital-first posture. Consumer behavior is one of the underlying causes of this... Read More

Topics: Customer Experience, Voice of the Customer, Contact Center, agent management

Stream and Event Processing Require Real-Time Analytics

Posted by David Menninger on 25 October 2023

In my past perspectives, I’ve written about the evolution from data at rest to data in motion and the fact that you can’t rely on dashboards for real-time analytics. Organizations are becoming more and more event-driven and operating based on streaming data. As well, analytics are becoming more and more intertwined with operations. More than one-fifth of organizations (22%) describe their... Read More

Topics: Analytics, Business Intelligence, Data, Digital Technology, Streaming Analytics, Streaming Data Events, Analytics and Data

The Buyers Guide for Data Orchestration Classifies and Rates Vendors

Posted by Matt Aslett on 24 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Data Orchestration Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Data, data operations

Data Orchestration Buyers Guide: Market Observations

Posted by Matt Aslett on 23 October 2023

The 2023 Ventana Research Buyers Guide for Data Orchestration research enables me to provide observations about how the market has advanced. Data orchestration is a concept that has been growing in popularity in the past five years amid the rise of DataOps, which describes more agile approaches to data integration and data management. Data orchestration provides the capabilities to automate and... Read More

Topics: Data, data operations

The Buyers Guide for Data Pipelines Classifies and Rates Vendors

Posted by Matt Aslett on 20 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Data Pipelines Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Data, data operations

The Buyers Guide for Business Planning Classifies and Rates Vendors

Posted by Robert Kugel on 19 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Business Planning Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Office of Finance, Business Planning

Data Pipelines Buyers Guide: Market Observations

Posted by Matt Aslett on 19 October 2023

The 2023 Ventana Research Buyers Guide for Data Pipelines research enables me to provide observations about how the market has advanced. The development, testing and deployment of data pipelines is essential to generating intelligence from data. Just as a physical pipeline is used to transport water between turbines, generators and transformers in the generation of hydroelectric power, so data... Read More

Topics: Data, data operations

Business Planning Buyers Guide: Market Observations

Posted by Robert Kugel on 18 October 2023

The 2023 Ventana Research Buyers Guide for Business Planning research enables me to provide observations about how the market has advanced. The purpose of business planning is not simply to create a plan — it is to make better decisions. Planning and budgeting software should make the process faster, more agile, less burdensome and more intelligent so that managers can make better decisions more... Read More

Topics: Office of Finance, Business Planning

The Buyers Guide for DataOps Classifies and Rates Vendors

Posted by Matt Aslett on 18 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 DataOps Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the real-world... Read More

Topics: Data, Data Ops, data operations

Databricks Utilizes Unity Catalog to Support Generative AI Development

Posted by Matt Aslett on 17 October 2023

I previously described how Databricks had positioned its Lakehouse Platform as the basis for data engineering, data science and data warehousing. The lakehouse design pattern provides a flexible environment for storing and processing data from multiple enterprise applications and workloads for multiple use cases. I assert that by 2025, 8 in 10 current data lake adopters will invest in data... Read More

Topics: Analytics, Business Intelligence, Data Governance, Data Management, Data, Digital Technology, analytic data platforms, Analytics and Data, AI and Machine Learning

The Buyers Guide for Mobile Analytics Classifies and Rates Vendors

Posted by David Menninger on 17 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Mobile Analytics Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Analytics, Analytics and Data

Visier Extends People Analytics Beyond the Data Analyst and Scientist

Posted by ISG Research on 17 October 2023

Human resources has long been stereotyped as the department that relies on intuition and experience in decision-making. Enterprises have evolved to understand the importance of their workforce to achieving business outcomes and not just as a line item in the expense column of a balance sheet, earning HR executives a seat in Lin Manuel Miranda’s eponymous “room where it happens.” In doing so,... Read More

Topics: Human Capital Management, Workforce Management, Total Compensation Management

DataOps Buyers Guide: Market Observations

Posted by Matt Aslett on 16 October 2023

The 2023 Ventana Research Buyers Guide for DataOps research enables me to provide observations about how the market has advanced. Data Operations (DataOps) is a methodology focused on the delivery of agile business intelligence (BI) and data science through the automation and orchestration of data integration and processing pipelines, incorporating improved data reliability and integrity via data... Read More

Topics: Data, Data Ops, data operations

Mobile Analytics Buyers Guide: Market Observations

Posted by David Menninger on 16 October 2023

The 2023 Ventana Research Buyers Guide for Mobile Analytics research enables me to provide observations about how the market has advanced. The processes and technology of the mobile analytics software industry play an instrumental role in enabling an organization’s business units and IT to optimally utilize data in both tactical and strategic ways. To accomplish this, organizations must provide... Read More

Topics: Analytics, Analytics and Data

The Buyers Guide for Collaborative Analytics Classifies and Rates Vendors

Posted by David Menninger on 13 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Collaborative Analytics Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect... Read More

Topics: Analytics, Analytics and Data

Collaborative Analytics Buyers Guide: Market Observations

Posted by David Menninger on 12 October 2023

The 2023 Ventana Research Buyers Guide for Collaborative Analytics research enables me to provide observations about how the market has advanced. Analytics almost universally involves collaboration among a team of individuals. Interpreting the results of the analyses, choosing a course of action and tracking the implementation of those actions spans multiple roles and departments within an... Read More

Topics: Analytics, Analytics and Data

Cultivating Contact Center, Customer Experience Thinking for Success

Posted by Keith Dawson on 12 October 2023

The environment around customer experience is being disrupted by a series of technical and organizational shifts ranging from artificial intelligence to work-from-home to deep customer analytics. When times change, it’s helpful for people to have a framework to organize their thinking and actions. I believe there are two dominant frameworks used to organize business approaches to customers. One... Read More

Topics: Customer Experience, Voice of the Customer, Contact Center, agent management

Align Early-Career HCM Technology with Digital-First Generation

Posted by ISG Research on 11 October 2023

When my father entered the workforce in the 1950s, his path was relatively clear. He graduated high school, went to work in his chosen trade, did a stint in the Navy Reserves, and continued in the same or adjacent career until he retired. The same was true for my uncle, who chose to go to college but joined a firm working in his field, worked hard to be promoted, and changed companies one time... Read More

Topics: Human Capital Management, Talent Management

The Buyers Guide for Embedded Analytics Classifies and Rates Vendors

Posted by David Menninger on 11 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Embedded Analytics Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: embedded analytics, Analytics

Embedded Analytics Buyers Guide: Market Observations

Posted by David Menninger on 10 October 2023

The 2023 Ventana Research Buyers Guide for Embedded Analytics research enables me to provide observations about how the market has advanced. The processes and technology of the analytics and data software industry play an instrumental role in enabling an organization’s business units and IT to optimally utilize data in both tactical and strategic ways. To accomplish this, organizations must... Read More

Topics: embedded analytics, Analytics

The Buyers Guide for Augmented Analytics Classifies and Rates Vendors

Posted by David Menninger on 06 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Augmented Analytics Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Analytics, Augmented Analytics, AI and Machine Learning

Augmented Analytics Buyers Guide 2023: Market Observations

Posted by David Menninger on 05 October 2023

The 2023 Ventana Research Buyers Guide for Augmented Analytics research enables me to provide observations about how the market has advanced. For decades, organizations have been improving and expanding the way they use analytics and data software, commonly referred to as business intelligence (BI), to improve their operations. Vendors have made dramatic improvements to BI products with highly... Read More

Topics: Analytics, Augmented Analytics, AI and Machine Learning

Infoblox DDI Boosts Network Security Resilience

Posted by Jeff Orr on 05 October 2023

In today’s rapidly evolving digital security landscape, organizations face the challenge of maintaining robust network security resilience. Chief information officers battling increasingly sophisticated cyber threats and the growing complexity of enterprise networks must enhance network security posture with advanced technologies to stay ahead of potential threats. One such technology is DDI –... Read More

The Buyers Guide for Analytics and Data Classifies and Rates Vendors

Posted by David Menninger on 04 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Analytics and Data Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Analytics, Analytics and Data

Analytics and Data Buyers Guide 2023: Market Observations

Posted by David Menninger on 03 October 2023

The 2023 Ventana Research Buyers Guide for Analytics and Data research enables me to provide observations about how the market has advanced. The processes and technology of the analytics and data software industry continue to play an instrumental role in enabling an organization’s business units and IT to optimally utilize data in both tactical and strategic ways. To accomplish this,... Read More

Topics: Analytics, Analytics and Data

Build Network Security Resilience with DDI: Benefits and Challenges

Posted by Jeff Orr on 03 October 2023

Network security resilience is the ability to withstand and recover from cyber-attacks. To achieve this, organizations need to use DDI technology. DDI stands for DNS, DHCP and IPAM. These are three services that help devices connect and communicate on a network. Domain name system (DNS) converts human-readable domain names into IP addresses. For example, when you type www.VentanaResearch.com, DNS... Read More

Cloudera Facilitates Versatility with Enterprise Data and AI

Posted by Matt Aslett on 03 October 2023

The data platforms market may appear to have little or nothing to do with haute couture, but it is one of the data sectors most strongly influenced by the fickle finger of fashion. In recent years, various architectural approaches to data storage and processing have enjoyed a phase in the limelight, including data warehouse, data mart, data hub, data lake, cloud data warehouse, object storage,... Read More

Topics: Cloud Computing, Data Governance, Data Management, Data, Digital Technology, data operations, Streaming Data Events, analytic data platforms, Analytics and Data, AI and Machine Learning