ISG Software Research Analyst Perspectives

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Enterprise Revolution of Predictive Analytics with Version 6

Posted by Mark Smith on 15 June 2012

In our benchmark research in predictive analytics we’ve uncovered some intriguing tools for taking advantage of big data in the enterprise. Revolution Analytics, which we analyzed earlier this year, this month introduced its 6.0 release. Revolution extends the open source statistical programming language R with capabilities you would expect out of enterprise software. The company has grown...

Topics: Big Data, Linux, Predictive, Revolution, Operational Performance, Business Analytics, Business Intelligence, Business Performance, Cloud Computing, Cloudera, Data Mining, Strata+Hadoop

PBBI Provides Portrait of Customers through Predictive Analytics

Posted by ISG Software Research on 13 April 2011

Since last summer, Portrait Software has been part of the Pitney Bowes Business Insight (PBBI) subsidiary. Since the acquisition the combined teams have been putting together a comprehensive set of products to support data quality and customer interaction management. The suite includes the Portrait Self-Service Analytics, Miner, Uplift, Uplift Optimizer, Dialogue, Interaction Optimizer and...

Topics: Predictive Analytics, Sales Performance, Social Media, Customer Analytics, Customer Experience, Operational Performance, Business Analytics, Business Collaboration, Cloud Computing, Customer & Contact Center, Call Center, Contact Center, CRM, Data Mining