ISG Software Research Analyst Perspectives

Keebo Automates Cloud Data Warehouse Optimization

Posted by Matt Aslett on 31 January 2024

In recent years, many enterprises have migrated data platform workloads from on-premises infrastructure to cloud environments, attracted by the promised benefits of greater agility and lower costs. The scale of cloud data platform adoption is illustrated by Ventana Research’s Data Lakes Dynamic Insights research: For two-thirds (66%) of participants, the primary data platform used for analytics... Read More

Topics: business intelligence, Cloud Computing, data operations, robotic automation, analytic data platforms, Analytics and Data, AI and Machine Learning

The Intelligent Automation Journey: From Objectives to Implementation

Posted by Jeff Orr on 09 January 2024

In the evolving landscape of business operations, intelligent automation has emerged as a key driver of productivity, operational efficiency and workforce satisfaction. Each facet of an organization perceives the value of automation through the lens of its unique objectives and goals. In a previous perspective, I shared the reasons why enterprise organizations are leaning towards automating... Read More

Topics: Digital Technology, robotic automation

Intelligent Automation Trends to Improve Business Results in 2024

Posted by Jeff Orr on 26 December 2023

Ensuring digital effectiveness requires insights into how enterprises can provide the best outcomes through people, processes and technologies. Armed with those insights, business and technology investments can effectively innovate and streamline organizational processes. Global enterprises are building new digital platforms to replicate human actions and eliminate routine tasks to achieve... Read More

Topics: Digital Technology, robotic automation, AI and Machine Learning

With Generative AI, Any Dog Can Write a Contract

Posted by Robert Kugel on 29 August 2023

This title plays on the now-ancient meme from the 1990s: “On the internet, nobody knows you’re a dog,” which pointed to a challenge of anonymity posed by new technology. In this case, though, I’m using it to highlight an opportunity that generative artificial intelligence presents in streamlining routine business functions that require some level of individual skill and experience to handle.... Read More

Topics: Office of Finance, Digital Technology, robotic automation, AI and Machine Learning

ServiceNow Platform Automates Optimal Workforce Experiences

Posted by Jeff Orr on 01 August 2023

The role of the chief information officer has evolved from managing IT to maximizing technology for business value. Many organizations launch digital transformation programs to identify and deliver the desired value but discover that digital transformation is a complex, lengthy process. Budgets and resources can be quickly exhausted with little to show for the investment. Yet business objectives... Read More

Topics: Digital Technology, robotic automation

AI Advances Automation for Enhanced Efficiency

Posted by Jeff Orr on 25 July 2023

Intelligent automation is a powerful tool that can help the CIO and IT leaders optimize business processes and outcomes while reducing costs, risks and errors. Automation takes many forms, each with its own applications, benefits and limitations. In a previous perspective, I shared how technology helps organizations automate processes and enhance workflow efficiency. This perspective explains the... Read More

Topics: Digital Technology, robotic automation, AI and Machine Learning

Intelligent Automation Unlocks the Full Potential of Technology

Posted by Jeff Orr on 18 July 2023

Automation uses technology to perform tasks or functions that would otherwise require human intervention or effort. Automation has existed for decades, and it takes many forms. It handles routine tasks, freeing time for knowledge workers to perform other activities that require creativity, subjectivity or empathy. Automation can also improve the quality, efficiency and consistency of business... Read More

Topics: Digital Technology, robotic automation, AI and Machine Learning

2023 Digital Technology Market Agenda: Innovation for Digital Agility

Posted by David Menninger on 11 January 2023

I’m proud to share Ventana Research’s 2023 Market Agenda for Digital Technology. Our focus in this agenda is to deliver expertise to help organizations prioritize technology investments that improve customer, partner and workforce experiences while also increasing organizational effectiveness and agility. Digital technology is a business necessity, as demonstrated throughout the pandemic. It... Read More

Topics: Analytics, Cloud Computing, Internet of Things, Data, Digital Technology, blockchain, mobile computing, extended reality, robotic automation, Collaborative & Conversational Computing, AI and Machine Learning

Augmented Reality Will Evolutionize Business Computing

Posted by Robert Kugel on 25 January 2022

As with many IT innovations, augmented reality (AR), extended reality (XR) and the related topic of spatial computing had been discussed to death long before they became a practical reality. As a user interface, AR is already well understood in terms of its ability to open vast new vistas in entertainment as well as making physical tasks, such as machinery maintenance and warehouse pick-and-pack,... Read More

Topics: Office of Finance, Digital transformation, natural language processing, extended reality, robotic automation, Collaborative & Conversational Computing

Palantir Earns Overall Digital Innovation Award for 2021

Posted by Mark Smith on 04 August 2021

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT. Ventana Research has... Read More

Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Voice of the Customer, Continuous Planning, embedded analytics, Learning Management, Analytics, Business Intelligence, Collaboration, Data Governance, Data Preparation, Information Management, Internet of Things, Business Planning, Contact Center, Data, Product Information Management, Sales Performance Management, Workforce Management, Financial Performance Management, Price and Revenue Management, Digital Technology, Digital Marketing, Digital Commerce, Operations & Supply Chain, Enterprise Resource Planning, ERP and Continuous Accounting, Revenue, blockchain, natural language processing, data lakes, Total Compensation Management, robotic finance, Predictive Planning, employee experience, candidate engagement, Conversational Computing, Continuous Payroll, collaborative computing, mobile computing, continuous supply chain, Subscription Management, agent management, extended reality, intelligent marketing, sales enablement, work experience management, robotic automation, AI and Machine Learning, lease and tax accounting