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Here are some insights on NICE drawn from our latest Value Index research, which provides an analytic assessment of how well vendor offerings address buyers’ requirements. The Ventana Research Value Index on Sales Performance Management 2019 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated NICE and eight other vendors in seven categories, five...

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Topics: Sales, Customer Experience, Mobile Technology, Office of Finance, Analytics, Contact Center, Data, Sales Performance Management, Financial Performance Management, Digital Technology, Digital Commerce, Predictive Planning, Conversational Computing, collaborative computing, Subscription Management, agent management, intelligent sales, AI and Machine Learning


I am happy to offer some insights on Qlik drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market andproduct research efforts by Ventana Research. We utilized a structured...

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Topics: Data Science, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology


I am happy to offer some insights on Microsoft drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research efforts byVentana Research. We utilized a structured...

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Topics: Data Science, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology


I am happy to offer some insights on Looker drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research efforts byVentana Research. We utilized a structured...

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Topics: Data Science, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology, looker


I am happy to offer some insights on Tableau drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research efforts byVentana Research. We utilized a structured...

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Topics: Data Science, Tableau, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology


I am happy to offer some insights on Oracle drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research efforts byVentana Research. We utilized a structured...

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Topics: Data Science, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology


I am happy to offer some insights on Salesforce.com drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research effortsby Ventana Research. We utilized a...

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Topics: Data Science, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology


I am happy to offer some insights on SAS drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Analytics and Business Intelligence 2019 is the distillation of a year of market and product research efforts by Ventana Research. We utilized a structured...

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Topics: Data Science, SAS, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology


I am happy to offer some insights on Yellowfin drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research efforts byVentana Research. We utilized a structured...

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Topics: Data Science, Mobile Technology, business intelligence, Analytics, Cloud Computing, Collaboration, Yellowfin, Digital Technology


I am happy to share some insight on Domo drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements.  The Ventana Research Value Index: Analytics and Business Intelligence 2019 is the distillation of a year of market and product research efforts by Ventana Research. We utilized a structured...

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Topics: Data Science, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Domo, Digital Technology


I am happy to offer some insights on SAP drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Analytics and Business Intelligence 2019 is the distillation of a year of market and product research efforts by Ventana Research. We utilized a structured...

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Topics: Data Science, SAP, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology


I am happy to share some insight on BOARD drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Analytics and Business Intelligence 2019 is the distillation of a year of market and product research efforts by Ventana Research. We utilized a structured...

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Topics: Data Science, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology, BOARD International


I am happy to share some insights on Infor based on our latest market Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Analytics and Business Intelligence 2019 is the distillation of a year of market and product research efforts by Ventana Research. We utilized a structured...

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Topics: Data Science, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Infor, Digital Technology, Infor Birst


I am happy to share some insights about IBM drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Analytics and Business Intelligence 2019 is the distillation of a year of market and product research efforts by Ventana Research. We utilized a structured...

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Topics: Data Science, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology


I am happy to offer some insights on MicroStrategy drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Analytics and Business Intelligence 2019 is the distillation of a year of market and product research efforts by Ventana Research. We utilized a...

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Topics: Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Digital Technology


We now are well beyond the year depicted in 2001: A Space Odyssey, a cinematic perspective on the future of artificial intelligence in which HAL 9000, a computer, is able to simulate human behavior and control machines. Anyone reviewing the past two years of marketing around AI in the business technology industry can be forgiven for believing that we have arrived at the futuristic state Stanley...

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Topics: Big Data, Data Science, Mobile, Customer Analytics, Customer Engagement, Customer Experience, Machine Learning, Mobile Technology, Analytics, Business Intelligence, Cloud Computing, Collaboration, Customer Service, Data Governance, Data Integration, Data Preparation, Internet of Things, Contact Center, Information Optimization, Digital Technology, Machine Learning and Cognitive Computing, Cybersecurity, Billing and Recurring Revenue, Workforce Optimization, collaboration for business



I recently attended the MicroStrategy World conference, which was held in Washington, D.C. and it celebrate its 20th anniversary, which is why MicroStrategy hosted the event near its headquarters. Over the past 20 years, the market and technology for business intelligence and analytics have significantly changed, and in several changes, MicroStrategy has been at the forefront. Now is a good time...

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Topics: Big Data, Mobile Technology, Analytics, Business Intelligence, Digital Technology


Our firm regularly explores the impacts of new technologies on business. Analytics is foremost among recently emerging technologies, which our benchmark research consistently confirms. In our research on next-generation sales analytics, fourth-fifths (82%) of participating organizations cited analytics as the most important technology trend for sales; however, several other technologies also are...

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Topics: Big Data, Sales, Mobile Technology, Office of Finance, Analytics, Cloud Computing, Collaboration, Product Information Management, Sales Performance Management, Digital Commerce, Machine Learning and Cognitive Computing, Sales Enablement and Execution, Machine Learning Digital Technology, Sales Planning and Analytics


I have been following advances in sales analytics since the 1990s. Over the last five years, however, I have seen evolution, not innovation. In most cases the information that analytics provides is too complicated and not contextualized enough for sales people who are not analytics experts to understand, let alone take action on. As I pointed out in my 2017 research agenda on sales, analytics is...

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Topics: Big Data, Sales, Mobile Technology, Office of Finance, Analytics, Cloud Computing, Collaboration, Product Information Management, Sales Performance Management, Digital Commerce, Sales and Operations Planning, Machine Learning and Cognitive Computing, Sales Enablement and Execution, Machine Learning Digital Technology, Sales Planning and Analytics


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