ISG Software Research Analyst Perspectives

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This Is Not Your Father’s Pitney Bowes

Posted by ISG Software Research on 19 June 2012

On the first morning of the Pitney Bowes (PB) Insights 2012 User Conference in New Orleans I had the opportunity to meet with John O’Hara, president of Pitney Bowes Software, and his management team. Given the staid reputation of the company, I expected to encounter more formal behavior and a highly structured meeting format. Instead I met an engagingly curious and purposeful management team with...

Topics: Mobile, Social Media, Customer, Operational Performance, Analytics, Business Analytics, Business Intelligence, Cloud Computing, Customer & Contact Center, Location Intelligence, InfoMgt; Location