ISG Software Research Analyst Perspectives

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Requirements for Becoming a Strategic Chief Risk Officer

Posted by Robert Kugel on 17 April 2014

The proliferation of chief “something” officer (CxO) titles over the past decades recognizes that there’s value in having a single individual focused on a specific critical problem. A CxO position can be strategic or it can be the ultimate middle management role, with far more responsibilities than authority. Many of those handed such a title find that it’s the latter. This may be because the...

Topics: GRC, Office of Finance, Chief Risk Officer, CRO, ERM, OpenPages, Operational Performance, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Data Governance, Financial Performance, IBM, compliance, Data, Risk, Financial Services, FPM

IBM Integrates Risk Management for Financial Services

Posted by Robert Kugel on 18 December 2013

Integrated risk management (IRM) was a major theme at IBM’s recent Smarter Risk Management analyst summit in London. In the market context, IBM sees this topic as a means to differentiate its product and messaging from those of its competitors. IRM includes cloud-based offerings in operational risk analytics, IT risk analytics and financial crimes management designed for financial institutions...

Topics: Supply Chain Performance, GRC, Office of Finance, Chief Risk Officer, CRO, ERM, OpenPages, IT Performance, Operational Performance, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Customer & Contact Center, Data Governance, Governance, Risk & Compliance (GRC), IBM, Information Applications, Information Management, Operational Intelligence, compliance, Data, Risk, Financial Services, FPM

The Value and Limits of the Term “GRC”

Posted by Robert Kugel on 11 October 2011

My colleague Mark Smith and I have frequently commented on the artificiality of the emerging software category governance, risk and compliance (GRC). To be sure, once stand-alone categories of software (IT governance, audit documentation and industry-specific compliance management, to name three examples) have started what I expect to be a long convergence process. Moreover, since just about all...

Topics: Customer Experience, Governance, GRC, Office of Finance, enterprise risk management, ERM, Operational Performance, Business Performance, Financial Performance, compliance, Risk, controls, IT governance