ISG Software Research Analyst Perspectives

Compensation Management in Today’s Operating Environment

Posted by ISG Software Research on 09 September 2020

This analyst perspective (presentation) covers how Compensation Management, related enabling technologies and data strategies continue to evolve, particularly in the context of prominent business issues facing all organizations today.

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Topics: HCM, Compensation, HR, Talent Management, TCM, HR Tech, HR technology, Total Compensation Management, HCM Systems, employee experience, People Analytics

SAP is a Factor for HCM Success

Posted by ISG Software Research on 23 February 2015

Maximizing the performance and value of people in the workforce should be a primary focus for any business these days. It is a complex task, especially for larger organizations, and chances for success can be increased by investment in human capital management (HCM) applications. In this competitive software market SAP is making a strong push, aided by acquisitions in the last three years of...

Topics: SAP, HCM, Human Capital Management, Learning, Performance, Recruiting, SuccessFactors, Operational Performance, Analytics, Business Analytics, Business Performance, Cloud Computing, Financial Performance, Compensation, HRMS, Vendor Management Systems, Workforce Analytics, Workforce Management, Workforce Planning

Beqom Simplifies Compensation in Sophisticated Ways

Posted by ISG Software Research on 15 January 2015

It is more important than ever for businesses to attract and retain the best talent, and managing compensation effectively is an essential tool for doing so. Obviously companies must pay well to compete, but managing salary, merit pay, variable pay and incentives for employees, tracking their hiring anniversaries and conducting accurate performance appraisals make total compensation management a...

Topics: HCM, Human Capital Management, Sales Compensation, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, Workforce Performance, CFO, Compensation, finance, HR, Talent Management, TCM

Ventana Research Rates Total Compensation Management Software in 2014 Value Index

Posted by ISG Software Research on 22 August 2014

Now available from Ventana Research is our Value Index on Total Compensation Management for 2014. Total compensation management directly addresses one of an organization’s largest investments – employee pay. As such it is a critical activity for supporting other human capital management and talent management processes.

Topics: SAP, Human Capital Management, Kenexa, Peoplefluent, SuccessFactors, Decusoft, Towers Watson, Analytics, Business Analytics, Business Collaboration, Cloud Computing, Financial Performance, IBM, Mobility, Oracle, Workforce Performance, Compensation, SumTotal Systems, TCM, Value Index, beqom, Pay for Performance

Ultimate Software Modernizes and Expands Human Capital Management Suite

Posted by ISG Software Research on 28 May 2014

Ultimate Software is one of the larger players in the market for human capital management (HCM) software, with roots in providing human resources and payroll management products. Recently I attended its annual Connections conference. Last year the company focused attention on expansion of its global capabilities, which I analyzed, while this year it highlighted broadening and modernizing of the...

Topics: Mobile, HCM, Office of Finance, Recruiting, Ultimate Software, Business Collaboration, Workforce Performance, Compensation, HRMS, Talent Management, HR Management

The Human Capital Management Technology Revolution in 2014

Posted by ISG Software Research on 05 February 2014

Human capital will continue to be an organization’s largest investment in 2014 and if productive will be one of its most valuable assets and differentiators. It also continues to rank as top priority by CEOs across the industry. We anticipate that businesses that take advantage of the innovative technology now available for human capital management (HCM) will gain a competitive advantage. Ventana...

Topics: Sales Performance, Social Media, Supply Chain Performance, Governance, HCM, Human Capital Management, Recruiting, CHRO, Operational Performance, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Workforce Performance, Compensation, HR, Risk & Compliance (GRC), Talent Management

The Challenge for Sales in 2014: Stepping Beyond Conventional Wisdom

Posted by Mark Smith on 31 January 2014

It should be no surprise for those who work in sales that increasing outcomes collectively is not always easy. Sales teams and individuals work under pressure to perform at high levels, selling more than they did in the previous period or more than the person who previously had responsibility for a territory. Today’s economic and competitive environments demand that everyone work not just faster...

Topics: Big Data, Sales, Sales Performance, Social Media, Operational Performance, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Customer & Contact Center, Governance, Risk & Compliance (GRC), Compensation, Sales Performance Management, SFA

Mercer Unifies Talent Management Practice and Announces Product Suite

Posted by ISG Software Research on 30 July 2013

Mercer is a global consulting company that has more than 19,000 employees in more than 40 countries. One of the company’s major consulting practices is talent management. My colleague Mark Smith assessed Mercer’s survey delivery product WIN for compensation management in September 2011. Mercer recently held an analyst day in Boston where speakers discussed the launch of a new internal group...

Topics: MicroStrategy, Mercer, Towers Watson Talent Management, Analytics, Business Analytics, Workforce Performance, Compensation

Xactly Makes Objectives the Incentive for Improvement

Posted by Mark Smith on 25 May 2013

Sales organizations and individuals strive to reach their quotas and get paid the maximum commissions for their performance. In support of these goals, software vendor Xactly offers a suite of applications for sales performance management that operates in the cloud computing environment. An example of its success is receiving our recent 2013 Leadership Award in sales excellence for work by its...

Topics: Sales, Sales Performance, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, Compensation, Sales Performance Management

Ultimate Software Takes HCM Global

Posted by ISG Software Research on 22 March 2013

Ultimate Software held its annual global customer conference and analyst day recently in Las Vegas, where more than 1,300 attendees got to hear about the company’s plans for 2013. Ultimate, founded in 1990, is a human capital management (HCM) vendor that provides human resources management systems (HRMS), payroll management, talent management and workforce management products to organizations...

Topics: Celergo HCM, Ultimate, Business Analytics, Business Intelligence, Cloud Computing, Informatica, Workforce Performance, Compensation, HR

IBM Provokes Social Collaboration and Smarter Workforce Revolution

Posted by Mark Smith on 01 February 2013

IBM held its 20th annual IBM Connect conference (previously known as Lotusphere) as part of its IBM Social Business efforts at the end of January. The conference focuses on business and social collaboration technology, which our business technology innovation research found to be the second-ranked priority for business innovation. At the conference IBM made a series of significant announcements,...

Topics: Sales Performance, Social Media, Supply Chain Performance, Human Capital Management, Kenexa, Learning, Performance, Recruiting, Smarter Analytics, Smarter Workforce, Social Business, Social Collaboration, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, IBM, Workforce Performance, Compensation

The Rationale and Agenda for Why Human Capital Management in 2013

Posted by ISG Software Research on 18 January 2013

Human capital is most organizations’ largest investment and one of their largest differentiators against the competition. So it follows that those that take advantage of the compelling, game-changing technology now available in human capital management (HCM) will place themselves at a competitive advantage.

Topics: Big Data, Social Media, HCM, Human Capital Management, Learning, Office of Finance, Social Collaboration, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Information Applications, Information Management, Workforce Performance, CFO, Compensation, finance, HR, Talent Management, Workforce Management

Equifax Workforce Solutions for Human Capital Management

Posted by Mark Smith on 14 December 2012

Businesses need to simplify HR and compliance processes to save time and reduce risk. Talx, which helps employers address concerns in hiring, pay and compliance, has now assumed the name of its parent company and become Equifax Workforce Solutions [PDF]. HR and finance professionals should recognize the parent company’s brand from its work in the consumer credit industry. The company hopes these...

Topics: Equifax, eThority, GRC, I9, Office of Finance, Operational Performance, Financial Performance, Governance, Risk & Compliance (GRC), Workforce Performance, CFO, Compensation, compliance, finance, Hiring, HR, TALX, Workforce Solutions

Rethinking Budgeting for 2013

Posted by Robert Kugel on 07 September 2012

Budget season is about to open at most companies that operate on a calendar year, so this is probably as good a time as any to rethink the process. Almost all companies will undertake the construction of a budget this year the same way they did it last year, despite widespread complaints that it is a monumental waste of time. One major reason why budgeting never changes is that it isn’t important...

Topics: Big Data, Planning, Sales Performance, Office of Finance, Reporting, Budgeting, Controller, Operational Performance, Business Performance, Financial Performance, CFO, Compensation, cash management, FPM, Integrated Business Planning

Agents Performance Management is Hot for Successful Customer Interactions

Posted by ISG Software Research on 16 July 2012

Our benchmark research into agent performance management shows that the majority of companies are not very mature in their use of people, processes, information and technology in handling customer interactions. Companies are most mature is their use of information, but even in this area they are hampered by their failure to use the latest technologies available to support their efforts.

Topics: Predictive Analytics, Sales Performance, Social Media, Customer Analytics, NICE Systems, Speech Analytics, Voice of the Customer, VPI, Call Copy, Enkata, Envision, Genesys, KnopahSoft, LiveOps, Operational Performance, Analytics, Business Analytics, Business Performance, Cloud Computing, Customer & Contact Center, Workforce Performance, Call Center, coaching, Compensation, Contact Center, Contact Center Analytics, Desktop Analytics, Text Analytics, OnviSource, Training, Verint, Workforce Force Optimization

Total Compensation Is Hot in Human Capital Management

Posted by Mark Smith on 29 June 2012

We have just released our 2012 Value Index for Total Compensation Management (TCM), in which we evaluate the competency and maturity of vendors and products. Our firm has been researching this category for many years, and our latest benchmark research in total compensation management found some improvement among applications in a field where many organizations still use outdated applications to...

Topics: Sales Performance, Supply Chain Performance, Human Capital Management, Peoplefluent, SuccessFactors, Operational Performance, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Oracle, Workforce Performance, Compensation, Excentive, HR, SumTotal Systems, TCM, Value Index

ADP Aims To Dominate Human Capital Management

Posted by Mark Smith on 27 May 2012

Acquisitions and new product releases continue to make the market for human capital management a hotbed of activity, as organizations attempt to fully utilize and increase the value of their workforces as I have outlined in my research agenda. ADP, with more than $10 billion in revenues and more than 570,000 customers, is aiming for the top spot in this market.

Topics: Mobile, Social Media, HCM, Human Capital Management, Learning, LMS, Performance, Operational Performance, Business Analytics, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, HR, TCM

Xactly Helps Sales Go Mobile and Get Smarter with Incent 8

Posted by Mark Smith on 24 May 2012

Businesses aim to make their sales function as productive as possible, but they don’t always support that goal with investment in technology. I recently wrote about sales needing a swift technology kick. Sales application vendor Xactly provides a boot with the release of Xactly Incent 8 and will make parts of the application suite available from the Apple App Store for the iPad in the coming...

Topics: Mobile, Sales, Sales Operations, Uncategorized, Compensation, CRM, Sales Performance Management, SFA

Peoplefluent Advances Social Collaboration and Learning with Socialtext

Posted by Mark Smith on 04 May 2012

This week Peoplefluent announced that it has invested in Socialtext, a company that provides social collaboration software at the enterprise level. With this strategic investment Bedford Funding, the private equity firm that owns Peoplefluent, is the direct beneficiary. Peoplefluent will extend Socialtext into the human capital management market while continuing to let the company meet the...

Topics: Sales Performance, Social Media, Sustainability, Human Capital Management, LMS, Peoplefluent, Performance, Recruiting, Research, SocialText, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Mobility, Workforce Performance, Compensation, HR, HRMS, Talent Management, Workforce Analytics

Workday 16 Brings Simplicity and Mobility to Human Capital Management

Posted by Mark Smith on 04 May 2012

Competition in the human capital management market rages on, with application suppliers racing to provide sophisticated applications that operate in the cloud. Cloud computing is a key factor in advancing human capital management, included in our research agenda for this area, along with analytics, collaboration, mobility and social media.

Topics: Sales Performance, SAP, Social Media, Sustainability, Human Capital Management, LMS, Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Mobility, Oracle, Workforce Performance, Compensation, HR, HRMS, Talent Management, Workday, Workforce Analytics

TALX Provides New Elements in Workforce Analytics

Posted by Mark Smith on 26 April 2012

The workforce analytics market continues to evolve as organizations seek to improve the time it takes to find insights and employer metrics in order to meet compliance requirements, mitigate risk and enforce governance policies. TALX, a subsidiary of Equifax, provides a range of data-oriented services that help HR, payroll and tax professionals. Its integration with eVerify service assists the...

Topics: Sales Performance, Social Media, Sustainability, eThority, Human Capital Management, LMS, Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Mobility, Workforce Performance, Compensation, HR, HRMS, Talent Management, TALX, Workforce Analytics

SumTotal Systems Sums Up Human Capital Management

Posted by Mark Smith on 09 April 2012

Businesses’ strategic imperative to optimize human capital is creating significant energy in the market for applications used to attract, optimize and retain talent. Amid all the recent acquisitions and changes that I have been writing about in this field, SumTotal Systems seems to get less attention than its size and the reach of its business merit. The company has more than 45 million users,...

Topics: Sales Performance, Social Media, Sustainability, Human Capital Management, LMS, Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Mobility, Workforce Performance, Compensation, HR, HRMS, SumTotal Systems, Talent Management, Workforce Analytics

Can You Trust Salesforce and Rypple for Performance Management?

Posted by Mark Smith on 01 April 2012

Salesforce has begun to toot its marketing horn about its new capabilities for performance management through its acquisition of Rypple, a provider of software designed for social collaboration for improving employee engagement. I have already discussed this acquisition (See: Salesforce.com looking for a Successful Rypple in Human Capital Management) and have actually signed up for and used the...

Topics: Sales Performance, Salesforce.com, Social Media, Human Capital Management, LMS, Performance, Recruiting, Research, SuccessFactors, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Mobility, Workforce Performance, Compensation, HR, HRMS, Jobscience, Rypple, Saba, Talent Management, Workforce Analytics

The Jobscience of Human Capital Management

Posted by Mark Smith on 30 March 2012

New human capital management solutions are entering the market, aiming to simplify recruiting, hiring, onboarding and managing employees. Many such applications focus on talent management for use after employees are hired, but vendors also need to streamline tasks for recruiters, HR administrators and hiring managers. Jobscience provides software that simplifies the processes of getting the...

Topics: Sales Performance, Salesforce.com, Social Media, Sustainability, Human Capital Management, LMS, Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Mobility, Workforce Performance, Compensation, HR, HRMS, Jobscience, Rypple, Talent Management, Workforce Analytics

Saba Expands the Concept of Human Capital Management

Posted by Mark Smith on 24 March 2012

Saba this week announced its acquisition of Human Concepts, which provides applications and tools for understanding and interacting with employees through visualizations based on the organizational chart. Human Concepts had expanded its portfolio beyond tools to support planning and change processes critical for organizational succession and transition. The company has more than 500 customers...

Topics: Sales Performance, Social Media, Sustainability, Human Capital Management, Human Concepts, LMS, Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Mobility, Workforce Performance, Compensation, HR, HRMS, Saba, Talent Management, Workforce Analytics

Ceridian’s Ambitious Agenda in Human Capital Management

Posted by Mark Smith on 09 March 2012

I attended the Ceridian analyst summit (Twitter #CENAday) in Boston to see how the company is expanding its business in HR-related software and services into human capital management (HCM). Ceridian derives $1.5 billion in revenue from more than 130,000 customers with 25 million employees at organizations ranging from small and midsize business to two-thirds of the Fortune 500. CEO Stuart Harvey...

Topics: Human Capital Management, LMS, Performance, Recruiting, Research, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Mobility, Workforce Performance, Ceridian, Compensation, dayforce, HR, HRMS, Talent Management, Workforce Analytics

Human Capital Management Research and Educational Agenda for 2012

Posted by Mark Smith on 09 March 2012

Utilizing the talents of everyone in the workforce is a critical priority for businesses. Savvy executives understand and are anxious to avoid the cost and time incurred in replacing trained, experienced employees and the downturn in productivity while jobs are unfilled. Our benchmark research into recruiting found that more than half of organizations now use metrics of cost and time-to-hire,...

Topics: Human Capital Management, LMS, Performance, Recruiting, Research, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Mobility, Workforce Performance, Compensation, HR, HRMS, Talent Management, Workforce Analytics

A Taleo Tale: Oracle Reaches for Cloud Credibility

Posted by Mark Smith on 10 February 2012

The acquisition frenzy in the enterprise software market continues. The announced acquisition of Taleo by Oracle will remove the independence of another successful cloud-based software company. Publicly traded Taleo (NASDAQ: TLEO) provides talent management applications on a rental cloud computing basis. Acquiring Taleo, which by all accounts has done a good job of growing the recruiting and...

Topics: SAP, Human Capital Management, LMS, Oracle Fusion HCM, Peoplefluent, Recruiting, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Mobility, Oracle, Workforce Performance, Compensation, HRMS, SumTotal Systems, Talent Management, Taleo, Workday, Workforce Analytics

The Unofficial Business Technology Guide for HR Technology Conference

Posted by Mark Smith on 03 October 2011

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new business technology innovations for human capital management and talent management. The business technology to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and...

Topics: Mobile, Performance Management, Social Media, Human Capital Management, Metrics, Recruiting, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Analytics, Digital Technology

The Unofficial Talent Management Guide for HR Technology Conference

Posted by Mark Smith on 03 October 2011

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new applications for talent management. The array of applications and advancements to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. The...

Topics: Mobile, Performance Management, Social Media, Human Capital Management, Metrics, Recruiting, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Analytics, Digital Technology

The Unofficial Talent Management Guide for HR Technology Conference

Posted by Mark Smith on 03 October 2011

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new applications for talent management. The array of applications and advancements to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. The...

Topics: Mobile, Performance Management, Social Media, Human Capital Management, Metrics, Recruiting, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Operational Intelligence, Workforce Performance, Compensation, Talent Management, Workforce Analytics, Digital Technology

Dayforce Engages Workforces for Higher Productivity

Posted by Mark Smith on 30 September 2011

Improving worker/manager collaboration becomes a top priority as organizations realize the impact of such collaboration on workforce productivity and profitability. One way to enhance that collaboration is to make tasks such as scheduling, time and attendance and task management accessible through smartphones and tablets. The management team at Dayforce has experience with workforce management...

Topics: Mobile, Performance Management, Social Media, Human Capital Management, Metrics, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, dayforce, Talent Management, Workforce Analytics, Digital Technology

Excentive Provides a Simpler Path to Total Compensation Management

Posted by Mark Smith on 30 September 2011

Retaining talent and managing financials related to compensation should be a top priority for the HR and finance functions of companies, and many of them realize this. In our recent benchmark research in total compensation management, 72 percent of participants said it’s important or very important to have a compensation system aligned to their processes. One newer provider to the market, ...

Topics: Performance Management, Sales Performance, Human Capital Management, Sales Compensation, Sales Operations, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Excentive, Talent Management, Workforce Analytics

WorkForce Software Can Simplify Managers and Workers Lives

Posted by Mark Smith on 22 September 2011

A key component of workforce management software is to aid in scheduling and tracking time and attendance, streamlining interactions between managers and employees regarding these aspects of the job and promoting compliance with corporate and regulatory policies. WorkForce Software has been growing rapidly over the last decade while meeting these needs with an application suite that covers issues...

Topics: Performance Management, Social Media, Human Capital Management, Metrics, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Mercer Updates Total Compensation Management To Help Retain Talent

Posted by Mark Smith on 19 September 2011

To retain talent, organizations must ensure that their workforce’s compensation is comparable to that of their industry peers. As part of this effort, they should integrate compensation reviews with goal and performance reviews to ensure employees are paid their fair market value; otherwise the best talent will become a flight risk. Many organizations understand this; in our performance...

Topics: Performance Management, Social Media, Human Capital Management, Mercer, Metrics, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Taleo Innovates Talent Management with Social Media and Mobile Computing

Posted by Mark Smith on 14 September 2011

At this year’s Taleo World conference in San Francisco, more than 1,600 Taleo customers learned about the company and its suite of talent management applications. A major theme of the conference was the company’s investment in mobility and social media and the intersection of those trends with collaboration tools.

Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Taleo, Workforce Analytics

eThority 5 Brings Analytics to Life

Posted by Mark Smith on 17 August 2011

It is evident that business analytics is now a core business process in most organizations, but as our benchmark research on the topic shows, many have a lot of room to improve in how they use it. A dedicated provider of analytics tools, eThority continues to advance its technology to supply flexibility for the needs of a range of professionals from business management to analysts.

Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Analytics

SHRM Helps Socialize Human Resources

Posted by Mark Smith on 03 July 2011

I had the pleasure to drop into the 63rd annual conference of the Society for Human Resource Management (SHRM) in Las Vegas where over 18,000 human resources professionals came to learn, engage with peers and also enjoy a variety of entertainment. It was the definitely the place to be if you wanted to mix Hollywood with HR. From Sir Richard Branson in Sunday’s opener to music from Keith Urban to...

Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Analytics

PeopleFluent Brings New Face and Mobility to Talent Management

Posted by Mark Smith on 28 June 2011

This week the management of Peopleclick Authoria renamed the company PeopleFluent, reoriented its vision and launched a new suite of applications. This effort is intended to hone its focus on the intersecting aspects of talent management and respond to the increasing importance of mobility in this field. This move indicates the dynamic changes that are occurring as the software industry tries to...

Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Workday Will Help Business Manage Payroll Efficiently

Posted by ISG Software Research on 02 June 2011

Last week I attended the HRO Today Forum an annual event that brings HR and recruiting professionals together with business executives to discuss and define the future of HR services and technology. Also last week Workday announced an expanded set of payroll applications. In addition to its core human capital management products, Workday also offers financial management and payroll. During...

Topics: Performance Management, SAP, HCM, Human Capital Management, Office of Finance, SuccessFactors, business process outsourcing, NuView Systems, Patersons, Ultimate Software, Business Collaboration, Business Performance, Financial Performance, Governance, Risk & Compliance (GRC), Oracle, Workforce Performance, Compensation, Talent Management, Workday

Mercer Promotes Possibility of the New Empowered Workforce

Posted by ISG Software Research on 21 May 2011

Less than a week after attending ADP’s industry analyst day, I flew to Washington, D.C., to attend Mercer’s analyst forum, which gave me a chance to compare another human resources juggernaut. While ADP is known primarily for payroll and business process outsourcing, Mercer is known for HR consulting and benefits outsourcing. Mercer is not as big as ADP, with $3.5 billion in annual revenue and...

Topics: Performance Management, Human Capital Management, Metrics, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Financial Performance, Governance, Risk & Compliance (GRC), Workforce Performance, Compensation, data mart, Talent Management, Workforce Analytics, Workforce Planning

Workforce Planning Is Part of the Next Generation of Human Capital Management

Posted by ISG Software Research on 20 May 2011

Workforce planning is a business process that done right ensures an organization of suitable access to talent to ensure future business success. At a Mercer analyst summit I attended recently, which I wrote about in “Mercer Promotes Possibility of the New Empowered Workforce,” one of the sponsor execs kept challenging the HR industry analyst community to do more research on workforce planning,...

Topics: Performance Management, Sales Performance, Supply Chain Performance, Human Capital Management, Metrics, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Customer & Contact Center, Financial Performance, Information Applications, Information Management, Workforce Performance, Compensation, data mart, Talent Management, Workforce Analytics, Workforce Planning

ADP Plots Course for Workforce Analytics

Posted by ISG Software Research on 12 May 2011

One thing became crystal clear while I was at ADP’s industry analyst day last week: The world is more connected than ever before, and this contributes to making the world more complex than ever before.

Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Information Management, Workforce Performance, Compensation, data mart, Talent Management, Workforce Analytics

ADP Advances Workforce Mobility with Vantage HCM

Posted by ISG Software Research on 12 May 2011

Going into ADP’s industry analyst day, I was curious about where a 61-year-old “payroll” company fits in today’s market for human capital management. It certainly has a presence, with over 550,000 customers across multiple lines of business – HR, payroll, tax and benefits administration – and nearly $9 billion in revenue with three consecutive quarters of growth coming out of the worst recession...

Topics: Big Data, Performance Management, Sales Performance, Social Media, Supply Chain Performance, Human Capital Management, Mobile Applications, Operational Performance, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Governance, Risk & Compliance (GRC), Workforce Performance, Compensation, Talent Management

SuccessFactors Finds Learning Management System and More with Plateau Acquisition

Posted by ISG Software Research on 12 May 2011

Consolidation in the human capital management software market is in full swing. Recently Peopleclick Authoria acquired Aquire Solutions, and just this week Golden Gate Capital and Infor agreed to buy Lawson Software for about $2 billion, which my colleague Robert Kugel commented.

Topics: Performance Management, Sales Performance, Human Capital Management, Learning, Learning Management System, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Planning

Total Compensation Management Research: Voice Your Needs and Opinions

Posted by ISG Software Research on 25 April 2011

Are you a human resources executive who’s still using spreadsheets and various database systems to track and manage compensation and incentives of your workforce? If you aren’t, then believe it or not, you’re in the minority.

Topics: Sales Performance, Human Capital Management, Office of Finance, Operational Performance, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, finance, Talent Management, Workforce Performance Management

Peopleclick Authoria Elevates Workforce Analytics by Acquiring Aquire

Posted by ISG Software Research on 06 April 2011

Human resources professionals must deal with volumes of workforce data that resides in disparate software systems, including individual spreadsheets. But although the data is accessible to them, many organizations don’t have technology to aggregate, synthesize and analyze it, and so cannot easily use it to make efficient and effective decisions about talent acquisition and talent management.

Topics: Learning, Performance, Recruiting, Operational Performance, Business Analytics, Business Mobility, Business Performance, Cloud Computing, Mobility, Workforce Performance, Compensation, Hiring, Talent Management, Workforce Analytics

New Recruiting Technology Humanizes Talent Acquisition

Posted by ISG Software Research on 05 April 2011

Humanize every step of the employee experience. That was the grand theme of this year’s opening keynote just over a week ago at ERE Expo 2011 Spring by Matthew Jeffery, global director of talent brand for Electronic Arts, titled “Recruitment 3.0: Why traditional recruiters will be replaced by ‘emotional marketers.’” His speech emphasized the importance of emotionally connecting with candidates...

Topics: Sales Performance, Learning, Performance, Recruiting, Operational Performance, Business Analytics, Business Mobility, Business Performance, Cloud Computing, Mobility, Workforce Performance, Compensation, Hiring, Talent Management, Workforce Analytics

Reimagining Talent Management and Technology in 2011

Posted by ISG Software Research on 04 April 2011

When I entered the human capital management space over a decade ago, the Internet had just started to transform the way companies recruit, hire and manage their workforces. Since then the technological transformations have been astounding: Social media, mobile devices and cloud computing are just a few. And although every talent acquisition and talent management system available today is about...

Topics: Sales Performance, Learning, Performance, Operational Performance, Business Analytics, Business Mobility, Business Performance, Cloud Computing, Mobility, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Business Collaboration Brings Together People and Technology

Posted by ISG Software Research on 17 March 2011

In today’s competitive environment, people working in collaboration can make the difference between a company’s success or failure. But hitting “reply to all” on an e-mail chain isn’t the kind of collaboration I’m talking about. Neither is managing your employee and business communications with cups connected by string and Ouija boards.

Topics: Sales Performance, Learning, Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Collaboration, Mobility, Operational Intelligence, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Aquire Brings Fresh Face to Workforce Analytics

Posted by ISG Software Research on 10 March 2011

The state of the economy has intensified scrutiny of organizations’ people assets, and so we’re seeing new dialogues about human capital management. Deriving full value from the people in a workforce requires more than just HR managing annual performance reviews or occasional scrutiny of the compensation processes for increases to merit pay or incremental incentives. Investing wisely in...

Topics: Sales Performance, Learning, Performance, Operational Performance, Business Analytics, Business Mobility, Business Performance, Cloud Computing, Mobility, Workforce Performance, Compensation, Talent Management, Workforce Analytics

On Becoming Part of the Ventana Research Team

Posted by ISG Software Research on 10 March 2011

Hello there! Starting this week, I’m part of the best independent research team in the business – the Ventana Research team – and I couldn’t be more thrilled. As the song goes, “What a long, strange trip it’s been” to get here.

Topics: Human Capital Management, Learning, Performance, Recruiting, Onboarding, Operational Performance, Analytics, Business Performance, Workforce Performance, Compensation, Hiring, Talent Management, Workforce Performance Management

Human Concepts Brings Workforce Analytics and Mobility to the Cloud

Posted by ISG Software Research on 03 March 2011

Recently Human Concepts sold its personal organizational structure software OrgPlus to Administaff . Since it retains other products with the OrgPlus name, this step might seem puzzling, but it makes sense in terms of the company’s developing product strategy. The sale also frees Human Concepts to focus on organizations with more than 1,000 employees, where growth is more readily available. Human...

Topics: Learning, Performance, Business Performance, Cloud Computing, Mobility, Operational Intelligence, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Talent Technology Makes Generating Talent Efficient and Social

Posted by Mark Smith on 22 February 2011

The talent management software market has and continues to consolidate dramatically through acquisitions. The trend is to bring together processes and applications for hiring, onboarding, performance assessment, compensation, succession planning and analytics. As the race continues to attract customers and users by presenting the most integrated suite of applications, a new market segment has...

Topics: Human Capital Management, Learning, Performance, Recruiting, Operational Performance, Business Performance, Cloud Computing, Workforce Performance, Compensation, Hiring, Talent Generation, Talent Management, Workforce Analytics

SumTotal Provides Clarity in the New Year

Posted by ISG Software Research on 06 January 2011

The new year started off with a bang in the human capital management software market as SumTotal Systems acquired GeoLearning, a leading learning management system (LMS) software vendor.

Topics: Learning, Performance, Operational Performance, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, SumTotal Systems, Talent Management, Workforce Analytics

Kronos Goes Usability and Mobility in New Releases

Posted by Mark Smith on 28 November 2010

At its annual user conference in Las Vegas, Kronos unveiled the next stage of its approach to workforce management to its customers and partners, showing an aggressively confident posture after completing its fiscal year 2010 with revenue increased 9 percent to $741 million. Kronos is the largest provider of workforce management systems for time and attendance, scheduling, absence tracking,...

Topics: Human Capital, Human Resources Management, Kronos, Mobile Applications, Operational Performance, Business Performance, Cloud Computing, Workforce Performance, Compensation, Talent Management, Workforce Management

Saba Dedicates Itself to People and Collaboration

Posted by Mark Smith on 28 November 2010

At its annual user conference in Boston, Saba provided insights to industry analysts on its progress over the last year and its direction for 2011. Best known for its learning management system (LMS), collaboration and more recently its talent management applications, Saba now has more than 19 million users in 1,400 customer organizations that are mostly in the public sector, have 5,000 or more...

Topics: Human Capital, Human Resources Management, Learning, Mobile Applications, Performance, Business Performance, Cloud Computing, Workforce Performance, Compensation, Saba, Talent Management, Workforce Analytics

Plateau Brings Mobility to Talent Management and Simplifies Applications

Posted by Mark Smith on 28 November 2010

At its 2010 user conference in Miami, Plateau Systems reviewed for analysts its progress in the market for talent management software. Plateau has a unified platform and suite of applications that cover learning, compensation, job performance and analytics. The company’s financials have been steadily growing as more customers adopt its platform and show good year-to-year growth in its...

Topics: Learning, Performance, Plateau, Business Performance, Cloud Computing, Workforce Performance, Compensation, Talent Management, Workforce Analytics

ADP Acquires Workscape to Consolidate Talent Management Market

Posted by Mark Smith on 28 November 2010

Consolidation activity increased in the market for applications in talent management or what I call workforce performance management as ADP announced and now has closed the acquisition of Workscape. ADP is a $9 billion outsourcing provider that is well known for providing employer and payroll services; the company has been expanding its breadth of services for employers by responding to demand...

Topics: Performance Management, Kenexa, Business Performance, Financial Performance, Workforce Performance, Compensation, Talent Management

Kenexa Advances in Talent Management and Saves Salary.com

Posted by Mark Smith on 28 November 2010

Today was another inflection point for the talent management market and buyers of HR applications with the announcement that Kenexa is acquiring salary.com (NASDAQ: SLRY) pending shareholder and SEC approval. Kenexa is offering a cash-per-share agreement that should work to complete the transaction. More complicated will be figuring out how to retain the talent at salary.com; that company has...

Topics: Performance Management, Kenexa, Business Performance, Financial Performance, Workforce Performance, Compensation, Talent Management

Saba Dedicates Itself to People and Collaboration

Posted by Mark Smith on 26 November 2010

At its annual user conference in Boston, Saba provided insights to industry analysts on its progress over the last year and its direction for 2011. Best known for its learning management system (LMS), collaboration and more recently its talent management applications, Saba now has more than 19 million users in 1,400 customer organizations that are mostly in the public sector, have 5,000 or more...

Topics: Human Capital, Human Resources Management, Learning, Mobile Applications, Performance, Business Performance, Cloud Computing, Workforce Performance, Compensation, Saba, Talent Management, Workforce Analytics

Plateau Brings Mobility to Talent Management and Simplifies Applications

Posted by Mark Smith on 26 November 2010

At its 2010 user conference in Miami, Plateau Systems reviewed for analysts its progress in the market for talent management software. Plateau has a unified platform and suite of applications that cover learning, compensation, job performance and analytics. The company’s financials have been steadily growing as more customers adopt its platform and show good year-to-year growth in its...

Topics: Learning, Performance, Plateau, Business Performance, Cloud Computing, Workforce Performance, Compensation, Talent Management, Workforce Analytics

ADP Acquires Workscape to Consolidate Talent Management Market

Posted by Mark Smith on 26 November 2010

Consolidation activity increased in the market for applications in talent management or what I call workforce performance management as ADP announced and now has closed the acquisition of Workscape. ADP is a $9 billion outsourcing provider that is well known for providing employer and payroll services; the company has been expanding its breadth of services for employers by responding to demand...

Topics: Performance Management, Kenexa, Business Performance, Financial Performance, Workforce Performance, Compensation, Talent Management

Kenexa Advances in Talent Management and Saves Salary.com

Posted by Mark Smith on 26 November 2010

Today was another inflection point for the talent management market and buyers of HR applications with the announcement that Kenexa is acquiring salary.com (NASDAQ: SLRY) pending shareholder and SEC approval. Kenexa is offering a cash-per-share agreement that should work to complete the transaction. More complicated will be figuring out how to retain the talent at salary.com; that company has...

Topics: Performance Management, Kenexa, Business Performance, Financial Performance, Workforce Performance, Compensation, Talent Management