ISG Software Research Analyst Perspectives

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for Topic: Supply Chain Management
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AI Agents in the Supply Chain offer a Competitive Edge

Posted by Robert Kugel on 21 August 2025

Agents offer almost effortless automation, so repetitive and boring tasks get done with the least amount of work and, perhaps, more consistently. Agents are an important evolutionary step in the design of business software, similar to the transition from procedural programming to event-driven programming that accelerated in the late 1980s. That paradigm shift created the business software...

Topics: Supply Chain Planning, Business Planning, Operations & Supply Chain, Enterprise Resource Planning, supply chain management, Manufacturing, Automotive, Business & Technologies, CPG & Retail, Vertical Industry

Sustainability: Global Complexity Requires Software for Compliance

Posted by Robert Kugel on 30 July 2025

ISG Software Research is expanding our ISG Buyers Guide™ coverage to include the topic of sustainability. Our buyers guide will focus on sustainability exclusively rather than the full spectrum of environmental, social and governance topics. One reason is that gathering, managing, analyzing and reporting environmental data under the various frameworks and statutes presents enterprises with...

Topics: Office of Finance, Operations & Supply Chain, ERP and Continuous Accounting, supply chain management, digital finance, Sustainability Management, Business & Technologies

Kinaxis Demonstrates Accessible AI-Enabled Supply Chains

Posted by Robert Kugel on 23 April 2025

I recently attended Kinaxis’ annual user group meeting, Kinexions. The most important theme of the event was the trifecta of artificial intelligence (AI), generative AI (GenAI) and agents. Supply chain planning and execution software are the business software domains that are going to be major beneficiaries of AI and agentic AI automation. However, they also are going to be two of the more...

Topics: Office of Finance, Supply Chain Planning, Business Planning, Supply Chain, supply chain management

Smart Manufacturing Increases Productivity and Resilience

Posted by Robert Kugel on 26 March 2024

Smart manufacturing is a strategic operating approach that aligns advanced manufacturing technology with system and process design principles to promote adaptability. It is a digital, event-driven, collaborative orchestration of physical and digital processes designed to increase productivity, efficiency, adaptability and resilience. These systems use technologies to coordinate the planning and...

Topics: Continuous Planning, S&OP, Operations & Supply Chain, supply chain management, Continuous Supply Chain & ERP, Smart Manufacturing