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Industries change with the times, and so it is with the conferences and events that support those industries. Enterprise Connect is not what it once was, either in terms of attendance or influence, but it is still the place where many (not most) of the key providers in contact centers and customer experience (CX) convene. It’s been described as a place where providers meet with and seek out...

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Topics: Contact Center, Verint, Customer Experience Management, Customers and CX - Business & Technologies, Conversational Intelligence, Salesforce, Enterprise Connect, AWS, Dialpad, UJET, Zoom


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