Greetings, everyone, and best wishes for a great start to 2014. In this new year, utilizing best practices and skills learned in 2013 will be critical for optimizing the use of efforts to support both business and IT. In 2013 many organizations made progress in balancing technology decisions across business and IT as the lines of business continued to take leading roles in investment and prioritization. Major investments were made in business applications using software as a service, business...
Read More
Topics:
Sales Performance,
Social Media,
Supply Chain Performance,
Market Research,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Performance,
CIO,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
CFO,
COO,
Technology
Hi; pleased to meet you! I’m tremendously excited to be joining the team here at Ventana Research, and I’m looking forward to adding my experience, observations and opinions to this team of very talented industry analysts! Let me start by telling you a little about my background, and then why a chose to come to work here and what I will be covering at Ventana Research.
Read More
Topics:
Social Media,
Human Capital Management,
Market Research,
Office of Finance,
Business Collaboration,
Business Performance,
Cloud Computing,
Information Management,
Workforce Performance,
HR,
Talent Management,
Workforce Management
Happy New Year to all my readers and followers. I hope everyone has gotten some rest and is ready for a great 2013. 2012 was a busy year in which we saw a critical inflection point, where an elevated focus on new methods and innovative technological approaches such as big data, business analytics, business and social collaboration, cloud computing, mobile technology and social media become part of the mainstream business and IT dialogue. These technologies are beginning to be part of or...
Read More
Topics:
Big Data,
Sales Performance,
Social Media,
Supply Chain Performance,
Market Research,
Mobile Technology,
Social Collaboration,
IT Performance,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
CIO,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Information Applications,
Information Management,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
Technology
As a market research practitioner and a technology industry analyst covering big data and business analytics, I enjoyed listening to other analysts discuss the market research industry in a webinar. My own research augments and sometimes contrasts with that of the webinar participants.
Read More
Topics:
Market Research,
Marketing Planning,
Business Intelligence,
Business Performance,
Customer & Contact Center,
Operational Intelligence
Read More
Topics:
Big Data,
Sales Performance,
Social Media,
Supply Chain Performance,
Market Research,
Research,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Performance,
CIO,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
CMO,
Industry Analyst,
Influencers,
Technology Vendors
Hello! I’m excited to be the newest member of the Ventana Research leadership team to bring research insights and education to the business analytics and technology industry. I’d like to start by telling you a bit about who I am, why I’ve chosen to join this company and what I hope to contribute.
Read More
Topics:
Social Media,
Market Research,
IT Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Performance,
Cloud Computing,
Information Applications,
Information Management,
Location Intelligence,
Operational Intelligence
Now finishing our first decade of providing research and education for business and IT professionals, we at Ventana Research have learned what it takes to improve the value of processes and performance in many industries. This is no easy task; it requires thorough and wide-ranging research on the best (and worst) practices that organizations need to understand as they try to increase their competency and effectiveness – and our firm is committed to that work. For 2012 we are moving forward from...
Read More
Topics:
Sales Performance,
Social Media,
Supply Chain Performance,
Sustainability,
Market Research,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Business Technology,
CIO,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
Industry Analyst
Even in this recessionary economy Informatica has been defying spending constraints. At its annual analyst summit (Twitter #INFAAnalyst) the company unveiled its growth strategies. Informatica has more than 4,500 customers for data integration and information management and now is turning its attention to the data in social media networks. Our firm has already identified social media as a key technology that businesses must embrace over the next decade to improve competitiveness or just keep...
Read More
Topics:
Big Data,
Sales Performance,
Social Media,
Customer Analytics,
Market Research,
Social Media Intelligence,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Mobility,
Business Performance,
Business Technology,
Cloud Computing,
Customer & Contact Center,
Data Integration,
Mobility,
CMO
I attended the annual MicroStrategy World in Miami to check on the progress this company known for business intelligence (BI) software has made in expanding into a mobile platform and tools company that also announced a new version of its products. While MicroStrategy’s efforts in mobile BI and cloud computing are ahead of its competitors in the BI industry, they’re not its only expansion points for enterprise software.
Read More
Topics:
Big Data,
Sales Performance,
Social Media,
Customer Analytics,
Market Research,
Social Media Intelligence,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Mobility,
Business Performance,
Business Technology,
Cloud Computing,
Customer & Contact Center,
Mobility,
CMO
While we will wait until January to publish our recommendations for the new year, we can digest the lessons learned in 2011 within the technology markets and with Ventana Research right now. That’s appropriate, since we at Ventana Research are committed to helping you with solid information and education. We help thousands of organizations make a better, faster, safer, smarter and more cost-effective environment for leveraging technology to its fullest extent. Our benchmark research worldwide...
Read More
Topics:
Sales Performance,
Social Media,
Supply Chain Performance,
Sustainability,
Market Research,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Business Technology,
CIO,
Cloud Computing,
Customer & Contact Center,
Enterprise Software,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Mobility,
Operational Intelligence,
Workforce Performance,
CFO,
Industry Analyst,
Technology
I had a chance to review the results of an interesting new global study of chief marketing officers (CMOs) by IBM, and I want to comment on some of its findings. Adding to the pressures facing the CMO today are new challenges in brand promotion and the growing impact of consumer sentiment expressed in several channels, including social media. The research found these to be the top two concerns in marketing and that 65 percent of organizations are not prepared to deal with them. My...
Read More
Topics:
Big Data,
Sales Performance,
Social Media,
Customer Analytics,
Market Research,
Operational Performance,
Business Analytics,
Business Mobility,
Business Performance,
Business Technology,
Cloud Computing,
Customer & Contact Center,
CMO,
Demand Generation
The technology analyst industry has ended its barrage of exuberant predictions for the new year. After digesting all of these commentaries (some were a challenge, I admit), we need to stop our predicting and instead start a discussion about what all of us ought to be doing. From my perspective, that should be an annual statement of direction, what we here call the research agenda. I have decided it is time to remind all of us what this important activity is and why it is really important to see...
Read More
Topics:
Sales Performance,
Supply Chain Performance,
Market Research,
IT Performance,
IT Research,
Operational Performance,
Analytics,
Business Intelligence,
Business Performance,
Business Technology,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
Industry Analyst
The new year has brought a revolution in business technologies that allows enterprises to roll out new applications, processes and services in record time. What used to take a business six months to a year to develop and deploy – and not too long ago that was considered fast! – can now be done in a week or two, making enterprise application and business intelligence deployments of the recent past seem more like ancient history.
Read More
Topics:
Sales Performance,
Social Media,
Supply Chain Performance,
Market Research,
IT Performance,
IT Research,
Operational Performance,
Analytics,
Business Intelligence,
Business Technology,
Customer & Contact Center,
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Operational Intelligence,
Industry Analyst
Social media, the newest channel of communication across the Internet, is increasingly being used to influence, but also to deliver advice and research. I wrote about this revolution last year (See: “The Social Media Revolution in Industry Analyst Community”), reporting on the transformation that is underway and the work of our firm along with Altimeter Group and dozens of other active industry analysts. While some industry analysts are aggressively engaged in social media, using Twitter and...
Read More
Topics:
Sales Performance,
Social Media,
Supply Chain Performance,
Market Research,
IT Performance,
IT Research,
Operational Performance,
Analytics,
Business Intelligence,
Business Performance,
Business Technology,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
Industry Analyst