Ventana Research recently announced its 2022 Market Agenda for the Office of Finance, continuing the guidance we have offered since 2003 on the practical use of technology for the finance and accounting department. Our insights and best practices aim to enable organizations to operate with agility and resiliency, improving performance and delivering greater value as a strategic partner.
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Topics:
Office of Finance,
Business Intelligence,
Collaboration,
Business Planning,
Financial Performance Management,
ERP and Continuous Accounting,
Revenue,
blockchain,
robotic finance,
Predictive Planning,
AI and Machine Learning,
lease and tax accounting
TIBCO is a large, independent cloud-computing and data analytics software company that offers integration, analytics, business intelligence and events processing software. It enables organizations to analyze streaming data in real time and provides the capability to automate analytics processes. It offers more than 200 connectors, more than 200 enterprise cloud computing and application adapters, and more than 30 non-relational structured query language databases, relational database management...
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Topics:
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Information Management,
Data,
Digital Technology,
data lakes,
AI and Machine Learning
Talend is a data integration and management software company that offers applications for cloud computing, big data integration, application integration, data quality and master data management. The platform enables personnel to work with relational databases, Apache Hadoop, Spark and NoSQL databases for cloud or on-premises jobs. Talend data integration software offers an open and scalable architecture and can be integrated with multiple data warehouses, systems and applications to provide a...
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Topics:
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
Digital Technology,
data lakes,
AI and Machine Learning
Databricks is a data engineering and analytics cloud platform built on top of Apache Spark that processes and transforms huge volumes of data and offers data exploration capabilities through machine learning models. It can enable data engineers, data scientists, analysts and other workers to process big data and unify analytics through a single interface. The platform supports streaming data, SQL queries, graph processing and machine learning. It also offers a collaborative user interface —...
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Information Management,
Data,
data lakes,
AI and Machine Learning
Alteryx is a data analytics software company that offers data preparation and analytics tools to simplify and automate data wrangling, data cleaning and modeling processes, enabling line-of-business personnel to quickly access, manipulate, analyze and output data. The platform features tools to run a variety of analytic functions such as diagnostic, predictive, prescriptive and geospatial analytics in a unified platform, and can connect to various data warehouses, cloud applications,...
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Preparation,
Data,
AI and Machine Learning
Sisu Data is an analytics platform for structured data that uses machine learning and statistical analysis to automatically monitor changes in data sets and surface explanations. It can prioritize facts based on their impact and provide a detailed, interpretable context to refine and support conclusions. The product features fact boards, annotations and the ability to share facts and analysis across teams. Data teams and analysts start by creating common definitions of key performance...
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data,
AI and Machine Learning
Rapidminer is a visual enterprise data science platform that includes data extraction, data mining, deep learning, artificial intelligence and machine learning (AI/ML) and predictive analytics. It can support AI/ML processes with data preparation, model validation, results visualization and model optimization. Rapidminer Studio is its visual workflow designer for the creation of predictive models. It offers more than 1,500 algorithms and functions in their library, along with templates, for...
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Preparation,
Data,
data lakes,
AI and Machine Learning
Confluent Platform is a streaming platform built by the original creators of Apache Kafka. It enables organizations to organize and manage streaming data from various sources. Confluent launched its IPO in June this year and raised $828 million to further expand its business. Confluent Platform was brought to several public cloud vendor marketplaces last year as Confluent Cloud. The offering is currently available in Azure, AWS, and GCP marketplaces. Furthermore, the company strengthened its...
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data,
AI and Machine Learning
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.
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Topics:
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
Digital Technology,
blockchain,
data lakes,
AI and Machine Learning
Dialpad provides contact center and business phone services, a market that is in transition due to a convergence of technologies and business conditions.
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Topics:
Customer Experience,
Voice of the Customer,
Analytics,
Collaboration,
Contact Center,
natural language processing,
agent management,
AI and Machine Learning
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.
Read More
Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Internet of Things,
Digital Technology,
natural language processing,
AI and Machine Learning
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.
Read More
Topics:
Voice of the Customer,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
Product Information Management,
Digital Marketing,
Digital Commerce,
blockchain,
data lakes,
intelligent marketing
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.
Read More
Topics:
Customer Experience,
Human Capital Management,
Marketing,
Office of Finance,
Voice of the Customer,
Continuous Planning,
embedded analytics,
Learning Management,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Internet of Things,
Business Planning,
Contact Center,
Data,
Product Information Management,
Sales Performance Management,
Workforce Management,
Financial Performance Management,
Price and Revenue Management,
Digital Technology,
Digital Marketing,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
ERP and Continuous Accounting,
Revenue,
blockchain,
natural language processing,
data lakes,
Total Compensation Management,
robotic finance,
Predictive Planning,
employee experience,
candidate engagement,
Conversational Computing,
Continuous Payroll,
collaborative computing,
mobile computing,
continuous supply chain,
Subscription Management,
agent management,
extended reality,
intelligent marketing,
sales enablement,
work experience management,
robotic automation,
AI and Machine Learning,
lease and tax accounting
I am happy to share insights gleaned from our latest Value Index research, an assessment of how well vendors’ offerings meet buyers’ requirements. The 2021 Ventana Research Value Index: Collaborative Analytics and Data is the distillation of a year of market and product research by Ventana Research. See our prior post for a description of our methodology and included vendors.
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Topics:
business intelligence,
Analytics,
Collaboration,
Data Preparation,
Information Management,
Data,
Digital Technology,
natural language processing,
mobile computing
I am happy to share insights gleaned from our latest Value Index research, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Mobile Analytics and Data 2021 is the distillation of a year of market and product research by Ventana Research. See our prior post for a description of our methodology and which vendors are included.
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Topics:
business intelligence,
Analytics,
Collaboration,
Data Governance,
Information Management,
Data,
Digital Technology,
natural language processing,
mobile computing
We are happy to share some insights about Amazon QuickSight drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about Google Looker drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about ThoughtSpot drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about TIBCO Spotfire drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
AI and Machine Learning
We are happy to share some insights about Sisense drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about Infor Birst drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Preparation,
Data,
Information Management (IM),
natural language processing,
AI and Machine Learning
We are happy to share some insights about Microsoft Power BI drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about Tableau drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about SAS drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
Teradata introduced some enhancements to its Vantage platform last year in which they expanded its analytics functions and language support, and strengthened tools to improve collaboration between data scientists, business analysts, data engineers and business personnel. Some of the key enhancements included expanding the native support for R and Python, extending the ability to execute a wide range of open-source analytics algorithms, and automatic generation of SQL from R and Python code....
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Preparation,
Information Management,
Data,
AI and Machine Learning
We are happy to share some insights about SAP drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about Board International drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about Yellowfin drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about Domo drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about Oracle Analytics Cloud drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
AI and Machine Learning
We are happy to share some insights about Qlik drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Data,
Information Management (IM),
natural language processing,
AI and Machine Learning
We are happy to share some insights about Information Builders’ WebFOCUS Business Intelligence and Analytics Platform drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about MicroStrategy drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about IBM drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Information Management,
natural language processing,
AI and Machine Learning
Alation recently announced the release of its 2021.1 version, introducing new data governance capabilities, enhancements in search and discovery through data domains, and extended connector and query coverage for data sources. Alation’s new federated authentication enables users to query cloud services such as Amazon Web Services, Snowflake, Tableau and more, using a single sign-on. The release also includes a Search application programming interface that allows for the integration of Alation...
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Topics:
Analytics,
Business Intelligence,
Collaboration,
Data Preparation,
Data,
Information Management (IM),
AI and Machine Learning
Machine learning is valuable for organizations, but it can be hard to deploy. Our Machine Learning Dynamic Insights research identifies that not having enough skilled resources and difficulty building and maintaining ML systems are pressing challenges organizations face in applying ML. Traditional ML model development is resource-intensive, requiring significant domain knowledge and time to produce and compare dozens of models. And as the number of ML models grow, their management becomes...
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Data,
AI and Machine Learning
The amount of data flowing into organizations is growing exponentially, creating a need to process more data more quickly than ever before. Our Data Preparation Benchmark Research shows that accessing and preparing data continues to be the most time-consuming part of making data available for analysis. This can potentially slow down the organizational functions which depend on the analysis results. Trying to get ahead of the backlog with incremental improvements to existing approaches and...
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Data,
Information Management (IM),
data lakes
Organizations are becoming more and more data-driven and are looking for ways to accelerate the usage of artificial intelligence and machine learning (AI/ML). Developing and deploying AI/ML models can be complicated in many ways, often involving different tools and services to manage these solutions from end to end. Accessing and preparing data is the most common challenge organizations face in this process, and consequently, AI/ML vendors typically incorporate tools to address this part of the...
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Topics:
business intelligence,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Data,
AI and Machine Learning
IBM Planning Analytics, formerly known as TM1, is a comprehensive planning and analytics application designed to integrate and streamline an organization’s planning processes. It can support multiple planning use cases on a single platform, including financial, headcount, sales and demand planning. The software automates enterprise-wide data collection to make it repeatable and scalable across multiple users and departments. It supports sophisticated driver-based modeling that enables rapid...
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Topics:
Office of Finance,
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Business Planning,
ERP and Continuous Accounting,
Predictive Planning,
AI and Machine Learning
Organizations are accelerating their digital transformation and looking for innovative ways to engage with customers in this new digital era of data management. The goal is to understand how to manage the growing volume of data in real time, across all sources and platforms, and use it to inform, streamline and transform internal operations. Over the years, the adoption of cloud computing has gained momentum with more and more organizations trying to make use of applications, data, analytics...
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Information Management,
Internet of Things,
Data,
natural language processing,
AI and Machine Learning
Having just completed the 2021 Ventana Research Value Index for Analytics and Data, I want to share some of my observations about how the market has advanced since our assessment two years ago. The analytics software market is quite mature and products from any of the vendors we assess can be used to effectively deliver information to help your organization improve its operations. However, it’s also interesting to see how much the market continues to advance and how much investment vendors...
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Topics:
Big Data,
Key Performance Indictors,
embedded analytics,
exadata,
Analytics,
Business Collaboration,
Business Intelligence,
Collaboration,
Data Preparation,
Digital Technology,
natural language processing,
Conversational Computing,
collaborative computing,
mobile computing,
AI and Machine Learning
The pandemic accelerated several trends in the contact-center industry that were already underway, chiefly: moving infrastructure and software applications to the cloud, and rethinking the process of managing agents. One byproduct of these trends is a renewed look at the similarities between business-phone systems (also known as unified communications, or UC) and contact center systems (CC).
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Topics:
Customer Experience,
Analytics,
Collaboration,
Contact Center,
agent management,
AI and Machine Learning
Organizations are increasingly using data as a strategic asset, which makes data services critical. Huge volumes of data need to be stored, managed, discovered and analyzed. Cloud computing and storage approaches provide enterprises with various capabilities to store and process their data in third-party data centers. The advent of data platforms previously discussed here are essential for organizations to effectively manage their data assets.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Lake,
Data Preparation,
Data,
AI and Machine Learning,
Microsoft Azure
Ventana Research recently announced its 2021 market agenda for the Office of Finance, continuing the guidance we’ve offered since 2003 on the practical use of technology for the finance and accounting department. Our insights and best practices aim to enable organizations to operate with agility and resiliency, improving performance and delivering greater value as a strategic partner.
Read More
Topics:
Office of Finance,
enterprise profitability management,
Business Intelligence,
Collaboration,
Business Planning,
Financial Performance Management,
ERP and Continuous Accounting,
Revenue,
blockchain,
robotic finance,
Predictive Planning,
virtual audit,
AI and Machine Learning,
virtual close,
lease and tax accounting
Organizations are dealing with exponentially increasing data that ranges broadly from customer-generated information, financial transactions, edge-generated data and even operational IT server logs. A combination of complex data lake and data warehouse capabilities are required to leverage this data. Our research shows that nearly three-quarters of organizations deploy both data lakes and data warehouses but are using a variety of approaches which can be cumbersome. A single platform that can...
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Topics:
PROS Pricing,
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
data lakes,
AI and Machine Learning
Businesses are transforming their organizations, building a data culture and deploying sophisticated analytics more broadly than ever. However, the process of using data and analytics is not always easy. The necessary tools are often separate, but our research shows organizations prefer an integrated environment. In our Data Preparation Benchmark Research, we found that 41% of participants use Analytics and Business Intelligence tools for data preparation.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Preparation,
Information Management,
Internet of Things,
Data,
Digital Technology,
natural language processing,
Conversational Computing,
AI and Machine Learning
Traditional on-premises data processing solutions have led to a hugely complex and expensive set of data silos where IT spends more time managing the infrastructure than extracting value from the data. Big data architectures have attempted to solve the problem with large pools of cost-effective storage, but in doing so have often created on-premises management and administration challenges. These challenges of acquiring, installing and maintaining large clusters of computing resources gave rise...
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Data,
data lakes,
AI and Machine Learning
Organizations are always looking to improve their ability to use data and AI to gain meaningful and actionable insights into their operations, services and customer needs. But unlocking value from data requires multiple analytics workloads, data science tools and machine learning algorithms to run against the same diverse data sets. Organizations still struggle with limited data visibility and insufficient insights, which are often caused by a multitude of reasons such as analytic workloads...
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Data,
Information Management (IM),
data lakes,
AI and Machine Learning
Although historically there has been a hard divide between what are colloquially called “Inside and Field Sales,” changes over the last 10 years have narrowed the distinction. The pandemic has only accelerated the path to unifying sales activities commonly performed to engage buyers and customers. Characterized by a very disciplined and controlled endeavor, inside sales teams have been heavier users of technology. This has enabled more productive engagement including emails and calls, as well...
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Topics:
Sales,
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Internet of Things,
Sales Performance Management (SPM),
natural language processing,
intelligent sales,
sales enablement,
AI and Machine Learning
The annual Ventana Research Digital Innovation Awards showcases advances in the productivity and potential of business applications, as well as technology that contributes significantly to improved efficiency and productivity in the processes and the performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations that advance business and IT.
Read More
Topics:
Analytics,
Collaboration,
Data Governance,
Data Lake,
Data Preparation,
IOT,
Data,
Information Management (IM),
Digital Technology,
blockchain,
Conversational Computing,
collaborative computing,
mobile computing,
extended reality,
AI and Machine Learning
Every organization performing analytics with multiple employees needs to collaborate. They should be collaborating in the analytics process and in communicating the results of those analyses. As I continue my evaluation of analytics and data vendors, I have to admit some disappointment at the level of collaborative capabilities some analytics vendors provide. To be fair, the level of capabilities vary widely, but I expected collaborative capabilities to be more uniformly available as a standard...
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Topics:
business intelligence,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
Digital Technology,
collaborative computing
The annual Ventana Research Digital Innovation Awards showcases advances in the productivity and potential of business applications, as well as technology that contributes significantly to improved efficiency and productivity in the processes and the performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations that advance business and IT.
Read More
Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Digital Technology,
natural language processing,
Conversational Computing,
collaborative computing,
mobile computing,
AI and Machine Learning
Ventana Research has been evaluating analytics and business intelligence (BI) software for a long time—almost 20 years. Our methodology for these assessments is referred to as a Value Index. We use weightings derived from our benchmark research about how you, as buyers of these technologies, value and evaluate vendors. You can view our 2019 Value Index results here. I am in the process of completing the 2020 evaluation now.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
natural language processing,
Conversational Computing,
collaborative computing,
AI and Machine Learning
The last decade has seen exponential growth amongst subscription-based business models. Pioneered in the B2C market with cloud-based SaaS offerings, the last decade has seen exponential growth in the share of the economy that is now subscription based. Increasingly, this modern business model is permeating throughout more traditional style industries and companies. But regardless of whether a company is natively subscription based, or is transitioning, maintaining this growth requires...
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Topics:
Sales,
Customer Experience,
Office of Finance,
Voice of the Customer,
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Internet of Things,
Contact Center,
Product Information Management,
Price and Revenue Management,
Digital Commerce,
Enterprise Resource Planning,
ERP and Continuous Accounting,
natural language processing,
robotic finance,
revenue and lease accounting,
Subscription Management,
agent management,
intelligent sales,
sales enablement,
AI and Machine Learning
Subscription-based business models have seen exponential growth over the last decade. The growth of this recurring revenue business model, where a subscriber commits to repeatedly pay for a good or device for a fixed or indefinite timeline, has been caused by the shift from the one-time selling of physical products to selling digital services on a subscription basis. The first phase of this transformation was led by “digitally native” organizations, typically B2C, that have only ever offered...
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Topics:
Sales,
Customer Experience,
Office of Finance,
Voice of the Customer,
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Internet of Things,
Contact Center,
Product Information Management,
Price and Revenue Management,
Digital Commerce,
Enterprise Resource Planning,
ERP and Continuous Accounting,
natural language processing,
robotic finance,
revenue and lease accounting,
Subscription Management,
agent management,
intelligent sales,
sales enablement,
AI and Machine Learning
I’m very excited to announce to my network as well as the ever-expanding Ventana Research community that I’m now directing Ventana Research’s Office of Sales practice. The focus is to guide and educate sales and business professionals on the selling applications and technology including digital commerce, price and revenue management, product information management, sales enablement, sales performance management and subscription management. While these are the main topics of our Office of Sales...
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Topics:
Sales,
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data,
Product Information Management,
Sales Performance Management,
Price and Revenue Management,
Digital Technology,
Work and Resource Management,
Conversational Computing,
collaborative computing,
mobile computing,
intelligent sales,
sales enablement,
AI and Machine Learning
Economic dynamics and market pressures during a black-swan event can wreak havoc on efforts to effectively manage revenue operations and pricing for business continuity. For many organizations, environmental changes disrupt the methods by which these essential business processes are managed can be disrupted, damaging the revenue streams that create profitability. The array of pricing strategies and related promotional tactics across channels for configure, price and quote (CPQ), digital...
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Topics:
Sales,
Customer Experience,
Human Capital Management,
Marketing,
Analytics,
Business Intelligence,
Collaboration,
Internet of Things,
Data,
Product Information Management,
Sales Performance Management,
Workforce Management,
Workforce Planning,
Price and Revenue Management,
Total Compensation Management,
Conversational Computing
Over the past several months, I have discussed a wide range of topics that organizations must consider and appropriately prioritize to maintain business continuity during periods of upheaval. But sometimes it’s important to take a step back and reflect on a critical and recurring theme: experiences. The array of experiences across the workforce and business processes both inside and outside of the organization are an essential part of an organization’s success. Leadership must give these...
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Topics:
Sales,
Customer Experience,
Human Capital Management,
Marketing,
Office of Finance,
Analytics,
Business Intelligence,
Collaboration,
Internet of Things,
Data,
Sales Performance Management,
Workforce Management,
Workforce Planning,
Operations & Supply Chain,
Total Compensation Management,
Conversational Computing
Business planning is an essential part of an organization’s focus on its future performance and overall potential because it ensures continuous operations, even in black-swan events. Planning across the entire organization needs to be a critical priority and leadership should give it the attention it deserves. In challenging times, a focus on execution tends to take hold — this is not unreasonable but in focusing on satisfying immediate customer and workforce needs and putting out fires,...
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Topics:
Sales,
Human Capital Management,
Office of Finance,
Continuous Planning,
Analytics,
Business Intelligence,
Collaboration,
Internet of Things,
Data,
Sales Performance Management,
Workforce Management,
Financial Performance Management,
Price and Revenue Management,
Operations & Supply Chain,
Enterprise Resource Planning,
ERP and Continuous Accounting,
Total Compensation Management,
Predictive Planning,
Conversational Computing
Analytics and data provide visibility into an organization’s past, present and potential performance. However, not all organizations are using analytics that provide timely insights — insights that not just reflect what happen but direct a successful course for the future. Demand for personalized and relevant insight only intensifies in a black-swan event. To maintain business continuity in times of pressure, it is critical that organizations not waste any time or resources when using analytics...
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Topics:
business intelligence,
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Internet of Things,
Data,
Digital Technology,
natural language processing,
Conversational Computing,
AI and Machine Learning
Supercharging the customer experience (CX) is more than just an opportunity. It’s essential for every organization that looks to optimize engagement at every moment of the customer journey. In times such as these, when business continuity is a top priority, organizations must address the customer experience, especially if it has not been a focal point of the executive team.
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Topics:
Sales,
Customer Experience,
Human Capital Management,
Marketing,
Office of Finance,
Voice of the Customer,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Internet of Things,
Contact Center,
Data,
Digital Technology,
Digital Commerce,
Operations & Supply Chain,
Intelligent CX,
Conversational Computing
Effectively managing data privacy and security is a high-stakes matter. When an organization doesn’t get it right, it often becomes front-page news and occasionally becomes a subject of litigation. Yet organizations face an equally challenging imperative to ensure that business users have easy access to the data they need. Depending on how they are implemented, data governance policies can inhibit access to data, making it harder to find and utilize the data assets of an organization.
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Topics:
Big Data,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Internet of Things
MicroStrategy recently held its annual user conference, which focused on the theme of the “Intelligent Enterprise.” HyperIntelligence, an innovative product for delivering analytics throughout organizations that they introduced a year ago, was the star of the event. The company announced enhancements to HyperIntelligence and the latest version of its flagship platform, MicroStrategy 2020, as well as a new two-tiered education and certification program.
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Topics:
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data,
Digital Technology,
Conversational Computing
Ventana Research recently announced its 2020 research agenda for data, continuing the guidance we’ve offered for nearly two decades to help organizations derive optimal value and improve business outcomes. Data volumes continue to grow while data latency requirements continue to shrink. Meanwhile, virtually every organization is confronting a need for good data governance.
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Topics:
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
blockchain,
data lakes
Ventana Research recently announced its 2020 research agenda for analytics, continuing the guidance we’ve offered for nearly two decades to help organizations derive optimal value from their technology investments and improve business outcomes.
It’s been exciting to follow the emergence of innovative capabilities in the analytics market, but for businesses it can be challenging to stay on top of all these changes. To help, we craft our research agenda using our firm’s knowledge of technology...
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Internet of Things,
natural language processing,
AI and Machine Learning
Organizations universally desire the business outcome of improved organizational agility — in other words, the ability to quickly and effectively identify and respond to business risks and opportunities, typically through workforce-related actions. Being agile requires that an organization be adept at two things: harnessing cognitive assets, the knowledge and ideas that comprise the intellectual capital of a workforce, and deploying and using technologies that channel those assets where they...
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Topics:
Human Capital Management,
Learning Management,
Collaboration,
Workforce Management,
Knowledge Management,
AI and Machine Learning
I’ve written before about blockchain’s significant potential. A lot of the current discussion on the topic centers on cryptocurrencies and financial trading platforms, both of which are already in operation. However, my focus is on its applicability to business generally, especially in B2B commerce, where I believe there is significant potential for it to serve as a universal data connector. There’s also a great deal of potential for blockchain to provide individuals with greater power in ...
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Topics:
Sales,
Human Capital Management,
business intelligence,
Collaboration,
Internet of Things,
Data,
Product Information Management,
Digital Commerce,
Enterprise Resource Planning,
blockchain,
candidate engagement,
collaborative computing,
continuous supply chain
For interactions with customers to go well, organizations must manage an ever-increasing array of engagement channels. Our research finds that organizations expect to see interaction volumes increase on all channels, especially digital ones such as text-based messaging, chat, mobile and social apps. Unfortunately, the systems that manage these channels are typically disparate and uncoordinated and may not use the same underlying technology. This makes it difficult for organizations to...
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Topics:
Customer Experience,
Voice of the Customer,
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Internet of Things,
Contact Center,
Data,
Digital Technology,
Digital Commerce,
blockchain,
natural language processing,
data lakes,
Intelligent CX,
Subscription Management,
agent management,
extended reality,
AI and Machine Learning
Using customer analytics effectively involves several challenges. Organizations must make it a business priority, cultivate leadership and set a course for ensuring data and analytics are being processed and governed effectively. But effectiveness also requires technology that will assist in the effective operations and management of customers and help an organization achieve its goals.
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Topics:
Customer Experience,
Voice of the Customer,
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Contact Center,
Data,
Digital Technology,
Digital Commerce,
blockchain,
natural language processing,
data lakes,
Intelligent CX,
Conversational Computing,
collaborative computing,
mobile computing,
Subscription Management,
agent management,
extended reality,
AI and Machine Learning
Customer analytics have never been more important, but effectively creating and managing them is not easy. The data that’s required to achieve visibility into all customer activity involves many applications and systems and it’s a challenge to ensure the data used is accurate and consistent. Even once data is assembled, organizations often struggle to apply analytics to create the metrics that best represent an understanding of the past and, more importantly, the path to the future.
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Topics:
Customer Experience,
Voice of the Customer,
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Lake,
Data Preparation,
Information Management,
Contact Center,
Data,
Digital Technology,
Digital Commerce,
blockchain,
natural language processing,
Intelligent CX,
Conversational Computing,
collaborative computing,
Subscription Management,
agent management,
extended reality,
AI and Machine Learning
Today’s intense competition requires that companies know as much as they can about their customers in order to anticipate their needs and deliver a superior customer experience. However, many organizations struggle to do this well. Implementing initiatives to improve customer value across any department or process involving customers requires both in-depth visibility into current operations and excellent metrics.
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Topics:
Customer Experience,
Voice of the Customer,
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Internet of Things,
Contact Center,
Data,
Digital Commerce,
blockchain,
natural language processing,
data lakes,
Intelligent CX,
Conversational Computing,
collaborative computing,
mobile computing,
Subscription Management,
agent management,
extended reality,
AI and Machine Learning
Having effective analytics enables businesses to understand far better than ever before the data they’re collecting, and to do so in greater volumes and more forms. These new capabilities are especially relevant to sales organizations. When applied to sales data, analytics can help sales teams achieve quotas and forecast more consistently, as well as understand the impacts of incentives and maximize the potential of territories, all of which help improve sales performance. These benefits...
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Topics:
Customer Experience,
Voice of the Customer,
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Internet of Things,
Contact Center,
Data,
Digital Technology,
Digital Commerce,
blockchain,
natural language processing,
data lakes,
Intelligent CX,
Subscription Management,
agent management,
AI and Machine Learning
By itself, data isn’t useful for business; the application of analytics is necessary to transform data into actionable information. Data analysis of one sort or another has long been a core competence of finance departments, applied to balance sheets, income statements or cash flow statements. Today, however, Finance must go beyond these basics by expanding the scope of the data being examined to include all financial and operational information that can yield actionable insights. Analysis thus...
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Topics:
Customer Experience,
Human Capital Management,
Voice of the Customer,
embedded analytics,
Learning Management,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Lake,
Data Preparation,
Information Management,
Internet of Things,
Contact Center,
Data,
Product Information Management,
Sales Performance Management,
Workforce Management,
Financial Performance Management,
Price and Revenue Management,
Digital Technology,
Digital Marketing,
Digital Commerce,
ERP and Continuous Accounting,
blockchain,
natural language processing,
robotic finance,
Predictive Planning,
candidate engagement,
Intelligent CX,
Conversational Computing,
Continuous Payroll,
revenue and lease accounting,
collaborative computing,
mobile computing,
Subscription Management,
total rewards management,
intelligent marketing,
intelligent sales,
AI and Machine Learning
We are happy to offer some insights on Qlik drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each is a critical aspect of...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to offer some insights on Microsoft drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each is a critical...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to offer some insights on Looker drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each is a critical aspect...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to offer some insights on Tableau drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts by Ventana Research. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to offer some insights on Oracle drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each is a critical aspect...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to offer some insights on Salesforce drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts by Ventana Research. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to offer some insights on Yellowfin drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts by Ventana Research. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to share some insight on Domo drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each is a critical aspect of...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to offer some insights on SAP drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each is a critical aspect of...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to share some insight on BOARD drawn from our Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each is a critical aspect of modern...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to share some insights on Infor based on our latest market Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each is a critical...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to share some insights about IBM drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Data Science,
Mobile,
business intelligence,
Analytics,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to offer some insights on MicroStrategy drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on Mobile, Embedded and Collaborative capabilities. Because each is a critical...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
We are happy to offer some insights on Information Builders drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. Earlier this year we published the Ventana Research Value Index: Analytics and Business Intelligence 2019, the distillation of a year of market and product research efforts. We then developed three additional Value Indexes on Analytics and BI focusing on mobile, embedded and collaborative capabilities. Because each is a...
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Topics:
Data Science,
Mobile,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
Organizations’ use of data and information is evolving as the amount of data and the frequency with which that data is collected increase. Data now streams into organizations from myriad sources, among them social media feeds and internet-of-things devices. These seemingly ever-increasing volumes of devices and data streams offer both challenges and opportunities to capture information about a business and improve its operations.
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Lake,
Information Management,
Internet of Things,
Data,
Digital Technology,
AI and Machine Learning
Ventana Research has awarded IBM its 2019 Digital Innovation Award. This award recognizes the vendor’s support for identity management using blockchain technology through IBM Verify Credentials. The application is a first, small step in establishing a blockchain-enabled system for decentralized identity management, a technology that ultimately will enable point-to-point exchange of information about people, organizations or things. This form of identity management has considerable potential in...
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Topics:
Human Capital Management,
Collaboration,
Workforce Management,
Work and Resource Management,
blockchain
The emerging internet of things (IoT) is an extension of digital connectivity to devices and sensors in homes, businesses, vehicles and potentially almost anywhere. This innovation means that virtually any appropriately designed device can generate and transmit data about its operations, which can facilitate monitoring and a range of automatic functions. To do this IoT requires a set of event-centered information and analytic processes that enable people to use that event information to make...
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Internet of Things,
Data,
Information Management (IM),
Digital Technology,
data lakes,
AI and Machine Learning
I am happy to share some insights gleaned from our latest Value Index research, which provides our assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Collaborative Analytics and Business Intelligence 2019 is the distillation of a year of market and product research efforts by Ventana Research. Drawing on our benchmark research and expertise, we apply a structured research methodology built on evaluation categories that are designed to reflect...
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Topics:
Analytics,
Business Intelligence,
Collaboration,
Value Index
Domopalooza 2019 marked the first annual user conference after Domo went public, but the energy, excitement and new feature announcements have not slowed. With thousands in attendance and growing fast, this year's conference focused on five key areas: digitization, real time connectivity, driving insight based actions, applying AI & machine learning, and building applications. All of these announcements are aimed at broadening the workloads supported by Domo.
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Topics:
Analytics,
Business Intelligence,
Collaboration,
Data Integration,
Data Management,
Data Preparation,
Domo
About 10 years ago, social media tools like Facebook, Twitter and LinkedIn introduced a wave of collaborative analytics and BI capabilities. We saw chat streams associated with specific analyses that users could like or endorse. The number of contributions a user made to the community was part of his or her profile so others could accordingly weigh the importance of the input.
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Topics:
Analytics,
Business Intelligence,
Collaboration,
Digital Technology
I am happy to offer some insights on Qlik drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market andproduct research efforts by Ventana Research. We utilized a structured research methodology that includes evaluation categories designed to reflect the breadth of the...
Read More
Topics:
Data Science,
Mobile Technology,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
I am happy to offer some insights on Microsoft drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research efforts byVentana Research. We utilized a structured research methodology that includes evaluation categories designed to reflect the breadth of the...
Read More
Topics:
Data Science,
Mobile Technology,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
I am happy to offer some insights on Looker drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research efforts byVentana Research. We utilized a structured research methodology that includes evaluation categories designed to reflect the breadth of the...
Read More
Topics:
Data Science,
Mobile Technology,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology,
looker
I am happy to offer some insights on Tableau drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research efforts byVentana Research. We utilized a structured research methodology that includes evaluation categories designed to reflect the breadth of the...
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Topics:
Data Science,
Tableau,
Mobile Technology,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
I am happy to offer some insights on Oracle drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research efforts byVentana Research. We utilized a structured research methodology that includes evaluationcategories designed to reflect the breadth of the...
Read More
Topics:
Data Science,
Mobile Technology,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
I am happy to share some insights gleaned from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Embedded Analytics and Business Intelligence 2019 is the distillation of a year of market and product research efforts by Ventana Research. Drawing on our benchmark research and expertise, we apply a structured research methodology built on evaluation categories that...
Read More
Topics:
Mobile,
embedded analytics,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology
I am happy to offer some insights on Salesforce.com drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. TheVentana Research Value Index: Analytics and Business Intelligence 2019is the distillation of a year of market and product research effortsby Ventana Research. We utilized a structured research methodology that includes evaluation categories designed to reflect the breadth of the...
Read More
Topics:
Data Science,
Mobile Technology,
Analytics,
Business Intelligence,
Cloud Computing,
Collaboration,
Digital Technology