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Sage recently held its Future user conference in Atlanta. Our ISG Buyers Guide for Midsize ERP Financial Management (2024) rated Sage Intacct as one of the top three providers, reflecting its strong performance in both product capabilities and customer experience. The event showcased its advances and roadmap aimed at embedding artificial intelligence (AI), generative AI (GenAI) and agentic AI in...

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Topics: Office of Finance, ERP and Continuous Accounting, digital finance, Procure-to-Pay, Order-to-Cash, Business & Technologies


Oracle’s recent industry analyst summit demonstrated significant progress in embedding artificial intelligence in its business applicationsincluding those for finance, HR and supply chain management. This amplifies the already broad and deep functionality developed over decades. Oracle also continues to expand and extend its collaborative efforts with financial institutions, a form of...

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Topics: Office of Finance, ERP and Continuous Accounting, digital finance, Procure-to-Pay, Consolidate and Close Management, Order-to-Cash


Agents are all the rageand for a good reason. They are a way to automate work almost effortlessly so that repetitive and boring tasks get done with the least amount of effort on the part of the operator. In business, agents can be a boon for customer satisfaction and a way to improve worker productivity. They are alluring, with an almost unlimited number of potential use cases.

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Topics: Office of Finance, Business Planning, ERP and Continuous Accounting, natural language processing, AI and Machine Learning, Digital Applications, Order-to-Cash


ERP systems have been the central nervous system of enterprises for more than three decades, handling business-critical process management and recordkeeping. While their basic outlines are unchanged, today’s systems are far more capable in their functional depth, adaptability, usability and manageability. Especially for cloud-based systems, they are far easier to maintain. Decades of refinement...

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Topics: Office of Finance, ERP and Continuous Accounting, Order-to-Cash


Improving data management is at the forefront of my Office of Finance research practice because, when not managed well, it can have a profoundly negative impact on departmental efficiency, individual performance, organizational agility and sustainability. Conversely, straight-through processing (STP), a business process design and data management methodology, reduces process friction throughout...

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Topics: Office of Finance, ERP and Continuous Accounting, Order-to-Cash


At this stage of the development of Generative AI, there’s much we can see clearly (at least we think we can), but there’s even more likely to surprise us. As that great 20th-century philosopher and hall-of-fame catcher, Yogi Berra, famously said, “It’s tough to make predictions, especially about the future.” The breadth and speed of innovation today in all aspects of GenAI rivals that of the...

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Topics: Office of Finance, ERP and Continuous Accounting, Model Building and Large Language Models, Order-to-Cash


Oracle held an industry analyst summit recently where the focus was on artificial intelligence (AI) and embedded AI. At the event, Oracle demonstrated progress in adding useful AI-enabled capabilities to its business applications, especially in finance and accounting, supply chain, HR and revenue management. To put this into context, across the software industry, AI is already at work in many...

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Topics: Office of Finance, Analytics, Business Planning, ERP and Continuous Accounting, AI and Machine Learning, Order-to-Cash


Value-added tax is a consumption tax levied at every point in a supply chainfrom production to final sale. It’s based on the difference between the cost of production and the selling price of a product or service, or the value added. Sales taxes are different in that they are generally collected only at the final point of sale to the ultimate consumer. Enterprises collect the value-added tax...

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Topics: Office of Finance, Tax, tax compliance, VAT, Order-to-Cash, Value-Added Tax, Sales Tax


We’re quickly approaching the moment when it becomes clear that artificial intelligence (AI) and generative AI (GenAI) will not be free. As that happens, we will discover who’s willing to pay how much and for what. After nearly 18 months of unlimited use-case fantasizing, it should be obvious that not all the potential applications of AI can be realized over the next three to five years because...

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Topics: Office of Finance, Analytics, Business Planning, ERP and Continuous Accounting, Order-to-Cash


If you search “for want of a nail” on your browser, you’ll discover the age-old wisdom that seemingly trivial things can have a far-reaching impact. It’s a parable for artificial intelligence used in business. Deconstruct the imagined big-picture impact of AI and there are thousands of minor tasks that soon will require little or no human involvement in the interstices of an end-to-end process....

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Topics: Office of Finance, Order-to-Cash


Artificial intelligence seems poised to change everything, although naturally a great deal of attention tends to be paid to the cool things it makes possible. AI can also make the humdrum less tedious and even transform the dullest of back-office operations into something more meaningful. For example, AI can take accounts receivable automation to the next level. 

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Topics: Office of Finance, AI, AI and Machine Learning, Order-to-Cash


Zoho recently held its annual analyst day to communicate its strategy, objectives and product roadmap. The privately held company, headquartered in Chennai, Tamil Nadu, India, has an unconventional approach to the software market. Its self-described corporate philosophy emphasizes making bold moves that challenge assumptions. Its design engineering approach stresses simplicity and cost while...

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Topics: Office of Finance, Voice of the Customer, Digital Commerce, ERP and Continuous Accounting, Order-to-Cash


After a year of near-constant AI chatter, the broad strokes of how the technology will roll out in business over the next three to five years are coming into place. It’s almost trite but worth repeating that artificial intelligence will drive a substantial boost in productivity as it’s adopted. Rather than making large swathes of jobs obsolete, it will take the robotic work out of those job...

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Topics: Office of Finance, Business Planning, ERP and Continuous Accounting, AI, Order-to-Cash


With a year of AI-everywhere-all-the-time chatter now in the rearview mirror, finance and accounting department executives appear to be in a state of apprehension and well-tuned skepticism about the impact this technology will have on their organization. There are solid reasons to believe that the next few years will be transformative, making it important for departments to adopt a fast-follower...

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Topics: Office of Finance, Business Planning, ERP and Continuous Accounting, Order-to-Cash


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