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ISG Software Research’s expertise examines the software provider landscape through two lenses: business applications (including office of finance, human capital management (HCM) and customer experience) and IT and technology (including digital business, digital technology, artificial intelligence (AI) and analytics and data). Most software providers fall into one of these two high-level expertise...

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Topics: Analytics, AI, Data Platforms, IT & Technologies, AI & Technologies, AI and Machine Learning, Cloud Infrastructure


The artificial intelligence (AI) landscape is undergoing dramatic transformation, with enterprises rapidly adapting to a world where AI is no longer just a possibility but a necessity. ISG Market Lensresearch of 300 enterprises shows that AI initiatives were the second largest category of IT spending for 2024, behind customer experience initiatives. Furthermore, enterprises plan to increase 2025...

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Topics: Generative AI, AI & Technologies, AI and Machine Learning, Cloud Infrastructure


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