A fireside chat on the revenue case for humanistic design in digital commerce. Let’s be clear: ISG Research asserts, by 2028, one-third of enterprises will rely on agentic artificial intelligence (Al)-driven digital commerce to proactively manage customer interactions and transactions end-to-end, improving operational efficiency and increasing conversion rates. Case in point, during a recent...
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Topics: Digital Commerce, Office of Revenue, Contract Lifecycle Management, CLM