ISG Software Research Analyst Perspectives

The One HCM System Imperative to Put People First

Posted by ISG Software Research on 05 March 2021

Even the most casual observer of HR Technology trends and associated vendor marketing themes will have noticed that the notion of “putting people first” has become ubiquitous as a way for vendors to distinguish themselves. This has become a double-edged sword. Customers ultimately benefit from the intense competition to add functionality that supports this claim, resulting in richer and more...

The 2021 Human Capital Management Market Agenda: Enriching the Employee Experience

Posted by ISG Software Research on 26 February 2021

Ventana Research recently announced its 2021 research agenda for Human Capital Management, continuing the guidance we’ve offered for two decades to help organizations derive maximum value from workforce-related technology investments and initiatives. In crafting this research agenda, we focused on three critical themes top-of-mind for both HCM vendors and buyers: Organizational agility and...

8x8: Open Communications Platform earns our 13th Digital Innovation Award for Digital Technology

Posted by Mark Smith on 09 October 2020

The annual Ventana Research Digital Innovation Awards showcases advances in the productivity and potential of business applications, as well as technology that contributes significantly to improved efficiency and productivity in the processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations that advance...

ServiceNow: Now Platform earns our Overall Digital Innovation Award

Posted by Mark Smith on 06 October 2020

The annual Ventana Research Digital Innovation Awards showcases advances in the productivity and potential of business applications, as well as technology that contributes significantly to improved efficiency and productivity in the processes and the performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations that advance...

Compensation Management in Today’s Operating Environment

Posted by ISG Software Research on 09 September 2020

This analyst perspective (presentation) covers how Compensation Management, related enabling technologies and data strategies continue to evolve, particularly in the context of prominent business issues facing all organizations today.

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Topics: HCM, Compensation, HR, Talent Management, TCM, HR Tech, HR technology, Total Compensation Management, HCM Systems, employee experience, People Analytics

The Business Continuity Imperative: The Workforce Experience and Human Capital Management in 2020 and Beyond

Posted by Mark Smith on 12 July 2020

The workforce is an essential part of an organization’s overall business potential because it ensures continuous operations, even in black-swan events. The workforce is the core of the organization and should get the attention it deserves. In challenging times, a “customer-first” mentality tends to take hold — this is not unreasonable but in focusing on satisfying customers and opportunities,...

The New World of Engaging Candidates

Posted by ISG Software Research on 13 June 2020

In this video I discuss strategies for effectively engaging candidates to win the war for talent, particularly “passive talent,” or those who are not seeking a new opportunity because they are likely well cared for where they are. Even in economic downturns, candidate engagement is essential for success. I also include some recommendations for assessing and optimizing a candidate engagement...

A Superior Employee Experience

Posted by ISG Software Research on 23 April 2020

The employee experience is about more than just the technology an organization uses. While it’s certainly important that an organization provide convenient and efficient systems, the employee experience is much broader than this. People want to feel valued, productive and that they are doing meaningful work; people desire a line of sight into career growth and how the organization supports it and...

The Evolution in Total Compensation Management

Posted by ISG Software Research on 08 April 2020

Compensation management is a critical part of human capital and talent management processes. Organizations must determine and provide the appropriate compensation for each person — whether it involves base pay, short or long-term incentives, cash or equity-based compensation — to attract and retain productive members of the workforce. However, the complexities of compensation can make it...

The Employee Life Cycle Is Dead, or it Should Be

Posted by ISG Software Research on 23 March 2020

Many decision-makers in HR believe the main function of an HCM system is to track and report on the sequence of events that form an employee life cycle. However, this perspective is misguided because it’s centered on transactions rather than experiences.

Pursuing the Win-Win with Personalized Learning Experience

Posted by ISG Software Research on 19 November 2018

Learning management technology, either as part of a larger HCM software suite or as a standalone niche solution, has evolved from its classroom-based, instructor-led origins. Modern systems deliver information the way many employees learn best, through informal social learning that is personalized and engaging. Some of these new, often mobile-enabled approaches deliver education via short (three...

Today’s Payroll Management Software: Strategic Value Abounds

Posted by ISG Software Research on 24 October 2018

The early days of my career were spent in HR and payroll systems inside brokerage houses and investment banks. The first CHRO I reported to thought the best way to develop a plan for automating payroll management was for me to run the function’s day-to-day operations. I had no previous experience in payroll but it was a good call, as the trenches of any operations area typically reveal a...

AI Energizing HCM for Better Employee Experience

Posted by ISG Software Research on 30 July 2018

Over the last two years, investments in digital technologies such as artificial intelligence (AI) by nearly every major provider of HCM systems and tools have transformed the HR technology landscape. Many of the investments have gone into developing distinctive product capabilities, particularly capabilities that rely on machine learning technology.