Even the most casual observer of HR Technology trends and associated vendor marketing themes will have noticed that the notion of “putting people first” has become ubiquitous as a way for vendors to distinguish themselves. This has become a double-edged sword. Customers ultimately benefit from the intense competition to add functionality that supports this claim, resulting in richer and more robust offerings. The downside, as is the case when any core plank in vendor value propositions becomes...
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Topics:
Human Capital Management,
Workforce Management,
Total Compensation Management,
employee experience
Ventana Research recently announced its 2021 research agenda for Human Capital Management, continuing the guidance we’ve offered for two decades to help organizations derive maximum value from workforce-related technology investments and initiatives. In crafting this research agenda, we focused on three critical themes top-of-mind for both HCM vendors and buyers: Organizational agility and resilience, worker productivity, and leveraging artificial intelligence and machine learning as broadly as...
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Topics:
HCM,
Workforce Management,
Total Compensation Management,
employee experience
The annual Ventana Research Digital Innovation Awards showcases advances in the productivity and potential of business applications, as well as technology that contributes significantly to improved efficiency and productivity in the processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations that advance business and IT.
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Topics:
Customer Experience,
Human Capital Management,
Marketing,
Analytics,
Internet of Things,
Contact Center,
Data,
Digital Technology,
Digital Commerce,
Operations & Supply Chain,
blockchain,
employee experience,
candidate engagement,
Conversational Computing,
collaborative computing,
mobile computing,
agent management,
extended reality,
business digital commerce,
work experience management,
AI and Machine Learning
The annual Ventana Research Digital Innovation Awards showcases advances in the productivity and potential of business applications, as well as technology that contributes significantly to improved efficiency and productivity in the processes and the performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations that advance business and IT.
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Topics:
Customer Experience,
Human Capital Management,
Office of Finance,
Contact Center,
Workforce Management,
Digital Technology,
Operations & Supply Chain,
Enterprise Resource Planning,
ERP and Continuous Accounting,
robotic finance,
employee experience,
continuous supply chain,
agent management,
work experience management
This analyst perspective (presentation) covers how Compensation Management, related enabling technologies and data strategies continue to evolve, particularly in the context of prominent business issues facing all organizations today.
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Topics:
HCM,
Compensation,
HR,
Talent Management,
TCM,
HR Tech,
HR technology,
Total Compensation Management,
HCM Systems,
employee experience,
People Analytics
The workforce is an essential part of an organization’s overall business potential because it ensures continuous operations, even in black-swan events. The workforce is the core of the organization and should get the attention it deserves. In challenging times, a “customer-first” mentality tends to take hold — this is not unreasonable but in focusing on satisfying customers and opportunities, business leaders too often forget that the workforce experience is essential to achieving desired...
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Topics:
Sales,
Customer Experience,
Human Capital Management,
Office of Finance,
Voice of the Customer,
Continuous Planning,
Business Continuity,
Analytics,
Business Planning,
Workforce Analytics,
Workforce Management,
Digital Technology,
Operations & Supply Chain,
Robotic Process Automation,
employee experience,
Conversational Computing,
collaborative computing,
mobile computing,
agent management,
People Analytics,
AI and Machine Learning
In this video I discuss strategies for effectively engaging candidates to win the war for talent, particularly “passive talent,” or those who are not seeking a new opportunity because they are likely well cared for where they are. Even in economic downturns, candidate engagement is essential for success. I also include some recommendations for assessing and optimizing a candidate engagement program and pitfalls to avoid.
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Topics:
HCM,
Talent Management,
HCM Systems,
employee experience,
candidate engagement
The employee experience is about more than just the technology an organization uses. While it’s certainly important that an organization provide convenient and efficient systems, the employee experience is much broader than this. People want to feel valued, productive and that they are doing meaningful work; people desire a line of sight into career growth and how the organization supports it and they want to be treated fairly.
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Topics:
HCM,
CHRO,
Total Compensation Management,
employee experience,
candidate engagement
Compensation management is a critical part of human capital and talent management processes. Organizations must determine and provide the appropriate compensation for each person — whether it involves base pay, short or long-term incentives, cash or equity-based compensation — to attract and retain productive members of the workforce. However, the complexities of compensation can make it difficult for human resources departments to keep employees productive, satisfied and motivated.
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Topics:
Human Capital Management,
Workforce Management,
Total Compensation Management,
employee experience,
total rewards management
Many decision-makers in HR believe the main function of an HCM system is to track and report on the sequence of events that form an employee life cycle. However, this perspective is misguided because it’s centered on transactions rather than experiences.
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Topics:
Human Capital Management,
employee experience,
candidate engagement