Hadoop Summit is the biggest event on the West Coast centered on Hadoop, the open source technology for large-scale data processing. The conference organizers, Hortonworks, estimated that more than 2,400 people attended, which if true would be double-digit growth from last year. Growth on the supplier side was even larger, which indicates the opportunity this market represents. Held in Silicon Valley, the event attracts enterprise customers, industry innovators, thought leaders and venture...
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Topics:
Big Data,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Intelligence,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Operational Intelligence,
Strata+Hadoop
Anyone who follows salesforce.com is used to surprises, but over the last couple of months the company has come up with some that go beyond the usual. It rebranded the recent user conference in London as a customer company event. This follows from changing its messaging to urge every company to become a customer company not a social company. The event itself was everything we have come to expect, using an array of customer case studies to show how salesforce.com’s products help companies...
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Topics:
Sales,
Sales Performance,
Social Media,
Customer Experience,
Social CRM,
Voice of the Customer,
Mobile Apps,
Self-service,
Operational Performance,
Analytics,
Cloud Computing,
Collaboration,
Customer & Contact Center,
Customer Service,
Information Applications,
Call Center,
Contact Center,
CRM
Along with other aspects of the finance organization, there’s increasing emphasis on having the treasury function play more of a strategic role in the organization. Typically, Treasury is charged with keeping track of and managing cash. Especially in larger organizations, this can be complicated because of multiple bank accounts, complex financing requirements and many methods of receiving and making payments; the complexity deepens when more than one currency is used across multiple...
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Topics:
Predictive Analytics,
Office of Finance,
Controller,
credit,
debt,
Analytics,
Business Performance,
Financial Performance,
CFO,
cash management,
Financial Performance Management
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Topics:
Social Media,
Customer Analytics,
Customer Experience,
Speech Analytics,
Voice of the Customer,
Mobile Apps,
Self-service,
Analytics,
Business Analytics,
Business Collaboration,
Cloud Computing,
Collaboration,
Customer & Contact Center,
Customer Service,
IBM,
Call Center,
Contact Center,
Contact Center Analytics,
CRM,
Desktop Analytics,
IBM Watson,
Text Analytics
Roambi, a supplier of mobile analytics and visualization software, announced the release of a cloud-based version of its product, which allows the company to move beyond the on-premises approach where it is established and into the hands of more business users. Roambi Business enables users to automate data import, create models and refresh data on demand. Furthermore, the company announced a North America Partner Program along with the cloud release. This will encourage ISVs and solution...
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Topics:
Mobile,
Sales Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Intelligence,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Operational Intelligence,
Roambi
Predictive analytics in an inherently difficult task and often takes specialized skills. While not easy, the business results of predictive analytics can be significant. 68% of companies say they use predictive analytics to create competitive advantage while 55% say that they increase revenue. KXEN is a software company that specializes in making predictive analytics easier to use by automating predictive analytic processes and some data preparation tasks. Like other predictive analytics...
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Topics:
Predictive Analytics,
Sales Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Intelligence,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Information Applications,
KXEN,
Operational Intelligence,
commodity models
IBM’s Big Data and Analytics Analyst Insights conference started me thinking about the longer-term potential impact of big data and related technologies on business management. I covered some of the near-term uses of big data and analytics in an earlier perspective. There are numerous uses of big data that can provide incremental improvements to existing processes and practices. Some of these will have a significant impact on changing business models, enabling new classes of products and...
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Topics:
Big Data,
Planning,
Predictive Analytics,
Management,
Budgeting,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Performance,
IBM,
Information Management,
decision,
FPM,
Watson
Business analytics can help organizations use data to find insights that lead to new opportunities and address issues unrecognized before. One player in this market is Datawatch, known for its tools for information optimization and harvesting value from big data including content and documents. I assessed the company earlier this year, and recently our firm recognized its customers’ achievements with 2013 Ventana Research Leadership Awards for Information Optimization with Phelps County...
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Topics:
Big Data,
Sales Performance,
SAP,
Supply Chain Performance,
GRC,
Office of Finance,
Panopticon,
Operational Performance,
Analytics,
Business Intelligence,
Business Performance,
Customer & Contact Center,
Financial Performance,
Information Applications,
Information Management,
Operational Intelligence,
CEP,
Datawatch,
Discovery,
Information Optimization,
SAP HANA
I recently attended SAS’s European analyst event, where I went to focus on new developments around customer intelligence, an application of big data that SAS includes in its high-performance analytics and visual analytics. SAS offers an amazing number and range of products that is hard to keep track of, so I was glad to get a sense that now it is focusing more on business solutions built with data visualization and discovery, big data, data management, cloud computing, marketing analytics...
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Topics:
SAS,
Social Media,
Customer Analytics,
Customer Experience,
Customer Feedback Management,
Social CRM,
Speech Analytics,
Voice of the Customer,
Mobile Apps,
Self-service,
Analytics,
Business Analytics,
Cloud Computing,
Collaboration,
Customer & Contact Center,
Customer Service,
Call Center,
Contact Center,
Contact Center Analytics,
CRM,
Desktop Analytics,
Text Analytics,
Unified Communications,
Workforce Force Optimization
Information management is important to every line of business that seeks to improve its business processes and decision-making. In response to pressure from those departments, CIOs and IT organizations must examine whether they have focused enough on the I for information and not just the T for technology, and if they have not, commit to taking this responsibility more seriously than in the past. Informatica is one vendor that realizes the potential of its information beyond just data...
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Topics:
Data Quality,
Master Data Management,
PowerCenter,
Operational Performance,
Analytics,
Business Analytics,
Business Performance,
CIO,
Cloud Computing,
Data Integration,
Information Applications,
Information Management,
Information Optimization,
Vibe